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Customer Ratings & Reviews

$899.77

Customer reviews

Rating 4.6 out of 5 stars with 338 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 338 reviews
  • Rated 5 out of 5 stars

    LG QNED AI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and the delivery was superfast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Satisfied with Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and very helpful in explaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I likevghjjnkmmnnnnn. Vvvvvbbbbbbbbbbbvbbbbbbvvvvv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person Raphael ranks high as a caring and knowledgeable and customer service that was impeccable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Samsung Curve with the LG QNED. It has great display with minimal glare!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blooming is terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The demos looked good in store for bright, but if you are watching anything that is dark you will notice terrible blooming vertically. I know mini leds are prone to this but it really took away from viewing the content. If you mainly watch bright and colorful videos that cover the whole screen ( no black bars on the top or bottom) its great.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that the LG 75" Class 85 Series QNED 4K UHD Smart webOS TV (2024) didn't meet your expectations regarding the picture quality during dark scenes. We understand your inquiry and value your feedback on the blooming effect you have noticed.
      https://www.bestbuy.com/product/lg-75-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZQVV3
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 4 out of 5 stars

    MAC IS HAPPY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfy, would have given a 5 stars if the remote control if more simpler

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is hard to use for older people. It was hard to connect to local channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and shopping experience in finding the perfect tv for my space. will shop again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "LOVE IT!"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it! Thanks Guys for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great and allows apps to be downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my gaming systems and it is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a tv I can watch stuff on it. It fits on my stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. We would buy another one if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv it has a great resoluyion and size is perfet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with the remote bubble cursor. Keeps coming up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m so happy that I bought one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV I ever popped Love it go get yours

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv picture stinks compared to lady TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not great, blurry not crisp Menu adjustments don’t help

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TomW. Thank you for sharing your experience with us regarding your LG QNED 85 Series TV. We understand your inquiry regarding the picture quality and clarity not meeting your expectations. Your feedback is important, and we want to help ensure you get the best viewing experience from your unit.
      https://www.bestbuy.com/product/lg-75-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZQVV3
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Tv good customer service bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the value. Only problem was customer service. I had to go to the front register to find someone to help us. No one in the tv dept.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, MattO. Thank you for sharing your experience with us. We understand your inquiry regarding the service you received while purchasing your LG - 75" Class 85 Series QNED 4K UHD Smart webOS TV. We appreciate your positive feedback on the TV's value and your patience during the process.
      https://www.bestbuy.com/product/lg-75-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZQVV3
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 2 out of 5 stars

    Open box issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went off within like 5 minutes of mounting. LG was not helpful with troubleshooting (it was open box so they hated it for that).

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kigo. Thank you for sharing your experience with your LG TV (75QNED85TUA) model. We understand the importance of having your new unit work reliably right from setup, and we appreciate the details you’ve provided about the issue after mounting.

      As a troubleshooting step, please try performing a power reset by unplugging the TV for 5 minutes and reconnecting it, and also check that the HDMI and power cables are firmly connected. Sometimes reseating the cables or testing with a different outlet can resolve sudden power‑off issues. You can find more helpful guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479. If the issue continues after these steps, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further with service options. ^Juvy LG