Customer Ratings & Reviews
- Model:
- 75QNED85TUA
- SKU:
- 6578190
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 75" Class 85 Series QNED 4K UHD Smart webOS TV (2024) for its excellent picture quality and vibrant color. Users find it easy to set up and use, and appreciate the solid refresh rate for gaming and PC connectivity. The TV's software performance and the remote control's mouse function also receive positive feedback, especially considering the TV's price point.
This summary was generated by AI based on customer reviews.
LG limited compatibility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG QNED Not compatible with Spectrum software - had to return the TV
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for sharing your experience with the LG TV (75QNED85TUA) model. We understand your concern about facing compatibility issues with your TV, especially after making a purchase. We strive to provide exceptional customer service and ensure our customers are well informed and supported throughout their purchase journey.
As a first step, we recommend checking for any software updates for the TV, as compatibility can sometimes improve with the latest firmware. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If you’re still having issues or would like assistance finding a suitable replacement, please send us a private message on social media @LGUSSupport. We're here to help you with any questions and ensure you have a better experience in the future. We appreciate your patience and hope to assist you soon. ^Juvy
LG QNED AI Lasted A Week (DEFECTIVE)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television was returned because it was defective; after a week of purchase, it would flicker and switch off at random. I would never buy an LG TV ever again, even though the staff was kind enough to give me a refund.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with a defective LG TV (75QNED85TUA) model, especially after such a short period of use. We strive to provide reliable, high-quality products and ensure a smooth viewing experience. We’re glad to hear that the staff was able to provide a refund, but we regret that your experience with the TV was disappointing enough to make you reconsider purchasing an LG product in the future. While issues like this are rare, we are committed to addressing any concerns that arise and continuously improving the quality of our products.
If you ever decide to give LG another try, please don’t hesitate to reach out to us on social media @LGUSSupport for personalized support. We would love to help ensure your next experience is a much more positive one. ^Juvy
Do Not Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV broke 2 weeks after we bought it. Now we have to wait 3 weeks to get another one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, HeatherD. We understand your inquiry regarding your LG 75” Class 85 Series QNED 4K UHD Smart webOS TV (Model 75QNED85TUA) and appreciate you letting us know about the challenge you’ve encountered. Waiting for a replacement can be inconvenient, so let’s try one quick step that may help stabilize your TV before it ships:
Troubleshooting Step: Perform a soft power reset by unplugging your TV from the wall outlet for at least 60 seconds, then plug it back in and power on. This simple reset can clear any temporary glitches and ensure your webOS firmware is running smoothly. Once it’s back on, navigate to Settings > All Settings > General > About This TV > Check for Updates to confirm you have the latest software enhancements.
https://www.bestbuy.com/site/lg-75-class-85-series-qned-4k-uhd-smart-webos-tv-2024/6578190.p?skuId=6578190
We’d love to explore every option to get you back to enjoying your 75QNED85TUA without further delay. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to guide you through next steps or coordinate directly with your retailer. We appreciate your patience and look forward to resolving this together.
—Renzo
charger for deliver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.manger would not take shipping off my store pick up and I have been charged 29.29 whats up i want my money back
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stewart. Thank you for reaching out to us about the LG TV (75QNED85TUA) model. We understand your concern regarding the shipping charge for your store pick-up order. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
To look into this further, please send us a private message on social media @LGUSSupport, and our team will be happy to help clarify the charge and work towards getting this sorted for you.
We appreciate your patience and look forward to assisting you. ^Juvy
- Pros mentioned:Ease of use, Picture quality
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. Excellent picture. Easy to use remote.
I would recommend this to a friend Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned bc it didn’t come with a charging cable which sucked
No, I would not recommend this to a friendSounds awful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok but the sound is horrible. Can't say that we weren't warned. The store had it hooked up so we could only test the sound thru a sound bar. When we asked how to turn the tv sound on, the salesman said, "Even though its a better tv, they went cheap on the sound," and suggested we get a soundbar. I am now shopping for sound bar.
No, I would not recommend this to a friendFailed after 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of cool features but in leas than 2 months started spontaneoulsy turning off every 1-5 minutes and rebooting. Tech support is by text and cryptic. After an hour of texting back and forth, determined that a tech had to show up to change the power supply and motherboard. 3 weeks later nobody has fixed it yet. Piece of garbage and bad texh support. I’ve never had this happenned with a TV before and will never buy anothe LG TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, ClaudeS. Thank you for sharing your experience with us. We understand your situation, and we truly appreciate your feedback about your LG 75QNED85TUA TV. We want to ensure you're able to enjoy all the features your TV has to offer, so let’s take a look at some troubleshooting steps.
If your TV is turning off and rebooting intermittently, this can sometimes be caused by improper ventilation, a loose power cord, or an activated on/off timer. Please ensure that the power cord is securely plugged into both the back of the TV and the electrical outlet. It’s always a good idea to check both ends of the cord, as sometimes they can come loose.
LG TV - Troubleshooting TV Intermittently Powers On/Off - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479
If you’ve already tried this and the issue persists, please send us a private message on Social Media @LGUSSupport, and we will work with you to expedite a resolution. We appreciate your patience and are here to help resolve this matter as quickly as possible.
Looking forward to assisting you! —Renzo
Issues with Delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have loved the opportunity to write a review about the television itself, but our experience with the delivery and mounting service has been a disaster. The delivery team first missed the scheduled window without notice. After rescheduling for later that evening, they unilaterally pushed it to the next day—without consulting the dispatcher. And yet, here I am, still without a TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Isaiah. Thank you for sharing your experience with us. We understand your situation regarding the delivery of the LG 75QNED85TUA. We truly appreciate your feedback, and we would love to help address your concerns.
While we recommend reaching out to Best Buy directly for delivery and mounting issues, we want to ensure you're able to enjoy your TV as soon as possible. If you're still having trouble with the setup, please feel free to reach out to us via private message on Social Media @LGUSSupport, and we'll assist you further.
https://www.bestbuy.com/site/lg-75-class-85-series-qned-4k-uhd-smart-webos-tv-2024/6578190.p?skuId=6578190
We appreciate your patience and understanding.
—Renzo