Customer Ratings & Reviews
- Model:
- 75QNED85AUA
- SKU:
- 10187449
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Freezes nonstop, defective after return period
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been freezing so badly that it is now unusable. This started about 45 days into owning it and nothing has fixed it. I am in the process of trying to reach Best Buy for a replacement, but I would avoid this TV entirely. To get through one 30 minute show, I have to turn it on and off 4 to 5 times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for reaching out about your LG TV (75QNED85AUA) model. We understand the importance of having a TV that performs reliably every day.
One helpful step you can try is performing a full power cycle by unplugging the TV for 30 seconds, then plugging it back in and turning it on. This clears the internal memory more thoroughly than a standard restart and can help stabilize system performance. You can also check Settings → Support → TV Management → Application Manager to clear the cache for any apps you use frequently. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-intermittent-picture-or-freezing--20154720316832. We’d be glad to take a closer look and assist further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can continue helping you directly. ^Juvy
Can’t download Netflix app on TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good resolution but can’t see Netflix app on TV. I have called Best Buy & LG copmpany & nobody could help me.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Luis. Thank you for sharing your experience with your LG TV (75QNED85AUA) model. We understand how important it is to have your streaming apps show up correctly so you can enjoy your TV without extra steps. One helpful step you can try is to reset the Home Dashboard and update webOS by going to Settings → Support → Software Update to ensure the latest app list loads properly. You can also check the LG Content Store to reinstall Netflix if it didn’t appear during setup. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-can-i-update-the-tv-software--20154858251400. If you’d like us to take a closer look at your unit or walk through the steps together, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Lg 77” QNED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound it’s really bad of the tv and side view Also the quality of the image for regular tv it’s not what we expected for a QNED tv any ways for the price I got it it’s ok!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us regarding your LG QNED TV. We understand your inquiry about the sound and picture quality not meeting your expectations. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-75-class-85a-series-qned-evo-ai-miniled-4k-uhd-smart-webos-tv-2025/JJ8VPZTH3J
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Bad TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst tv I won’t recommend it lg is bad
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Carmen. Thank you for reaching out about your LG TV (75QNED85AUA) model. We understand the importance of having a TV that delivers strong picture quality and performance. One helpful step you can try is running a Picture Mode reset under Settings → All Settings → Picture → Advanced Settings → Reset. This helps clear any calibration or processing settings that may be affecting clarity or motion handling. You can also review support information for your model here: https://www.lg.com/us/support/product/lg-75QNED85AUA.AUS. We’d be glad to take a closer look into what’s happening with your unit. When you have a moment, please send us an email at lgdigitalcare@lg.sprinklrsupport.com.Our team will be ready to help. ^Juvy
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went with an LG because they have been really great in the past. We were disappointed in this one because it got blurry a lot of the time anybody moved. You couldn't watch football because you couldn't see the ball. We returned the tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG TV (75QNED85AUA) model. We appreciate your past trust in LG products and understand how important clear motion is, especially for fast‑paced content like sports. On this model, one helpful step to improve clarity is to enable the TruMotion or Motion Smoothing setting in the Picture menu — this feature reduces blur during rapid movement. Adjusting the Picture Mode to “Sports” or “Game” can also enhance visibility of fast‑moving objects like a football. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-blurry-screen-on-an-lg-tv--20153130477848. If you’d like further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com and a brief description of the issue so our team can review next steps. ^Juvy
• “Overpriced TV”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Too pricey for what you get, quality not worth it at all.”
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your thoughts on the LG 75QNED85AUA. We appreciate your feedback and understand that value and performance are key when choosing a premium TV. This model features Quantum Dot NanoCell technology and a 120Hz refresh rate, designed to deliver vibrant color and smooth motion—especially for sports and gaming enthusiasts.
If you’d like to explore more about its features, specs, and support resources, feel free to visit our official page here: https://www.lg.com/us/support/product/lg-75QNED85AUA.AUS. For any additional questions or if you’d like to connect with us directly, please email lgdigitalcare@lg.sprinklrsupport.com. We’re here to help you get the most out of your LG experience. -Avril
Owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When selling a used item, please check whether Otis working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Oreo. Thank you for reaching out and sharing your experience with the LG TV (75QNED85AUA) model. We understand the importance of receiving a TV that’s fully functional—especially when purchasing a used unit where condition matters right from the start.
One helpful step you can try is performing a power reset on the TV. Unplug it for about 60 seconds, plug it back in, and then power it on again. This can help clear minor issues and confirm whether the unit is operating as expected. For more guidance, visit https://www.lg.com/us/support/product/lg-75QNED85AUA.AUS. We’d be glad to take a closer look at your situation. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model details so we can assist you directly. ^Juvy
You can’t let good stuff to go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent and I will keep buying more if I have too, The brightness, pictures and sound is exceptional, I highly recommend it to anyone who is interested to buy TV
I would recommend this to a friendGreat LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Easy to open/add/install apps. Remote is excellent. Still working out all the various buttons, etc. I have had alternate remotes in the past (how easy they disappear) but I cannot program an alternate. I can’t use a code search since there are no buttons to manually turn off/on. None of the known LG codes operate all functions, just a few. I purchased an LG soundbar and wall mount at the same time. The installers made it look easy. The sound is great with the bar. When I once accidentally turned the bar off, there was a definite difference. The TV speakers are much less powerful and quality is lacking.
I would recommend this to a friendLG QNED .... the ebst !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I ever had. Easy to setup. Bright pictures, solid blacks, clear sound.
I would recommend this to a friendPerfect TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reasonable. The screen is clear and beautiful. The sound is also clear.
I would recommend this to a friendLG Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Great picture and sound quality. Great size for my family room. Couldn't be happier with this purchase.
I would recommend this to a friendGreat picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fantastic. Beautiful picture. Sound is lacking but good enough until I get a decent sound bar
I would recommend this to a friendMrs. Whatvtitle?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the TV for the price . Nice resolution , great sound
I would recommend this to a friendLG TV review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and clarity of this TV! The size is perfect for a large living area
I would recommend this to a friendVery Satisfied Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great set up from 2 very nice young men. Great picture on the TV.
I would recommend this to a friendGreat T.V.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Its like looking at a computer monitor.
I would recommend this to a friendBest TV ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color and clarity on this TV is awesome. It is easy to set up!
I would recommend this to a friendbeautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great TV, good quality, sound is also great. Looks great on my wall.
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, so far it seems a good purchase. 1 night however the screen turned, well, weird. Like it went into some kind of xray looking pic for some reason. I changed the channel then went back to what i was watching and it resolved itself. Buuuut i do find that a lil concerning in a brand new TV.
I would recommend this to a friend