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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 177 reviews

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Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the 75" Class NanoCell 85 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, with many noting that the visuals are great. The impressive size of the TV and its high resolution are also well-received. Gamers appreciate the TV's suitability for gaming, while others find the setup process easy. However, some customers express disappointment about the lack of a specific app and criticize the remote control for being frustrating to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-177 of 177 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    LG tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and bought a Samsung higher quality TV

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this tv is good... but, for 1500$ plus taxes, I was expecting something better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, hard to beat the price. Happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG nano tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv .. good price ......the store had it in stock

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like the black colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly is a nice tv i just don’t like the black collor it looks like gray and it really bother me… I feel some what disappointment i guess i have to go with oled…

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    bad tv GREAT SERVICE PEOPLE FROM BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l g set was defective overheated ,but best buy was very cooperative and promptly helped us select a different tv and there installation crew was A #1

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane LG

  • Rated 1 out of 5 stars

    Ugh... back in the market

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the t.v. less then 2 years. I hardly used tv maybe an hour or 2 weekly and main board blew. Then once board was replaced t.v. has line in it. Picture was okay prior but you could clearly see the l.e.d. lights which was kinda annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't trust them,it only works for a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, this TV was awesome. Flash forwarded a year, i have horizontal black lines across the screen....and JG and Best Buy are telling me "boo hoo deal with it", even tho i have warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Remote control

    Rated 5 out of 5 stars

    Great TV / Magical Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new TV - In itself the 4K NanoCell technology delivers as promised. Vivid colors, excellent imagery sets itself right along it's peers. Setup was extremely simple, I use a Sonos soundbar, when plugged it in to HDMI /ARC it was recognized and worked. The most surprising features were unexpected - built in Apple TV, Vudu, Netflix, and Amazon services ment that I would not need to buy a 4K Apple TV box. The next feature I was not expecting was the magic remote capablities. In the past I used a Logitech harmony to run TV with Sonos soundbar, DirectTV box, Apple box, SONOS, and bluray - Viola - the magic remote does it all already with no additional setup other than plugging the devices in! PERFECT. Thanks LG!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusion reigns supreme at BB. Changing delivery dates, incomplete deliveries, non responsive to inquiries until corporate stepped in. I'll never use them again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 1 out of 5 stars

    Bright less

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go oled it’s too dim the price is good but pic not on par

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    The amazing 75Nano85una

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 75Nano85Una is by far one of the best televisions I've purchased and I've purchased quite a few! The screen quality is outstanding as it is 4K in addition to the sound quality. The sound quality is so good that you can go without a soundbar. It comes with a magic remote that allows you to discontinue the use of all other remotes because this is an all in one remote. Aesthetically it is pleasing to the eye. Not to mention all of the apps that it offers. Overall, we are thoroughly pleased with the television. It was a great buy at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    My Two Sense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm typically one to write a review but I cannot expect someone to provide me with accurate insight unless I am willing to pay it forward myself. Truth be told this is a really nice tv and if you're anything like me I don't upgrade but once every ten or twelve years. My last tv was 1080P and 70 inches big. The large screen is not hard to adjust to its the quality of the picture you're looking at. With exceptional detail and very smooth transition I am merely teaching myself to watch tv again because its that different of an experience. The tv comes with lots of apps and helps you remain cable free as my family has been for the past decade. Once you get everything setup to your liking you will be hard pressed to not find something to watch. I recommend pairing with an external audio system as it will enhance your experience exponentially. I rated average because the light capturing technology makes watching this tv in the dark below par.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    3 years review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this television for over 3 years now and it's still perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Avoid this model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV in February 2021, fast forward to March 2024 and the TV has dimmed and is basically dead. TVs don’t last 3 years anymore? Picture was good when it lasted, but I would get a long warranty on it. I will likely avoid LG going forward and stick to Sony or Samsung (even though the screens are made in the same factory or use Samsung parts)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LG Apps DONT WORK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of LG. Have been having a problems updating Apps. It worked when I first got the TV but now multiple problems occur. The LG guy told me to use another app like Roko to get apps on my smart TV. Sometimes I get LG store not available, sometimes I get it, but can't install an app. The internet says make sure your tv is updated, it is but still doesn't allow me to install an update. Been on the phone with LG for hours and hours, they have no solution.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Frustrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time LG costumer and I recently bought this TV and to be honest,I’m very disappointed with my purchase, I expected to have the best quality like every time . blurred image. Too dark images on sides.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG