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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 207 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are satisfied with the 75” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025)'s picture quality, with many noting that the picture quality is great. The TV's performance is also well-received, with users finding it clear and effective. Additionally, customers appreciate the size and ease of setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 207 reviews
  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not that great. We had to purchase a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saleperson was Terrific

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchasing experience in store pickup. Quick and Easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except has weird lighting in corners when black and is not compatible with magic remote as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television came and was installed as expected. Fast, friendly service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and screen is not good it’s better to buy a sound system for the sound but more expensive

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MohammadH. Thank you for sharing your experience with us regarding your LG 75 Class UA77 Series TV. We understand your inquiry regarding the sound and screen quality not meeting your preferences. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-75-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR7P
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Ok TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average TV. The pricing is fair for the size of the TV.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, TiarraS. Thank you for sharing your experience with us regarding your LG 75 Class UA77 Series LED AI 4K UHD Smart webOS TV. We understand your inquiry and appreciate your feedback regarding the value and sizing of this model. Your input is important to us as we strive to provide the best technology for our customers.
      https://www.bestbuy.com/product/lg-75-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR7P
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Rated 1 out of 5 stars

    Ridiculous 15 day return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV WENT OUT 3 weeks after I bought it would NOT turn on. Since BB pitiful 15 day return policy had passed I had to call LG and go through a lot of inconvenience to set up a repair time. Over the years I have spent tens of thousands at BB, but NO MORE! I should have been able to take this piece of garbage back too the store and get a refund not even having it a month!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Stephen. Thank you for sharing your experience with the LG TV (75UA7700PUA) model. We understand how important it is for your TV to perform reliably, especially so soon after purchase, and we appreciate you taking the time to let us know. In the meantime, you may visit this link for information: https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865OLT. You can find helpful resources here: https://www.lg.com/us/support/product/lg-75UA7700PUA.AUSQ, including warranty details and service scheduling. If you’d like us to take a closer look or need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Trash Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash Service Trash Service Trash Service Trash Service

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Christian. Thank you for reaching out. We understand the importance of having your LG TV (75UA7700PUA) model supported with reliable service, and we appreciate you taking the time to share your experience. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      One helpful step you can try is running the Picture Test in the TV’s settings menu. This helps determine whether the issue is related to the panel or the current picture mode. Adjusting the picture mode to Cinema or Filmmaker Mode can also improve overall image quality. You can review additional guidance here: https://www.lg.com/us/support/product/lg-75UA7700PUA. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy LG

  • Rated 1 out of 5 stars

    Black and white tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 5 minutes after setting the tv up it went into a black and white mode and could not get a color picture back and I returned the tv.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your 75UA7700PUA TV went into a black and white mode shortly after setup, and you were unable to restore the color picture. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-75-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/6621806.p?skuId=6621806
      We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Excellent Tv with a very good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe that I purchased this tv for this price. The picture is clear and crisp. The set up super easy. The sound is amazing. This is a very light weight tv and made it easy to hang.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, brightness and sound. Customer support has been outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG - 75” Class UA77 Series LED AI 4K UHD Smart web

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. It delivers crisp 4K UHD resolution with vibrant colors and excellent clarity. • The α7 AI Gen8 processor assists with upscaling (enhancing low-resolution images) and automatic brightness/color adjustments. HDR10 Pro enhances contrast and colors for HDR content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Excellent service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. This television is great. We are NCAA men’s basketball junkies and it is like you’re on the third row of the arena. What is best about this TV is that originally when we set up the TV it was obvious it had a screen defect. Best Buy immediately ordered a new one and we got it three days later. We are a member of geek squad, I felt that Best Buy‘s reaction to the broken TV was impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Lg 75 inch 4k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this television. Easy setup and lg soundbar was no problem to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and works great. I wish there was more instructions on how to do things, but I’m working through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG products! This is one of the nicest TVs I ever purchased. Friends compliment me on the TV,and they can’t believe the size (75)either!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, exactly what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Your New Vision of the Future

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase—spectacular! Incredible image quality. An incredible view—as if you were on another level. 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Brother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG products. Bought this for my brothers shop and he haha it at first having never had a TV in his shop. But he is a big time Elk hunter and I was at his place earlier this week and he is so enjoying watching big game hunting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG A77

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Better than expected. Light weight easy to hang on the wall actually wasn’t heavy at all to hand.

    I would recommend this to a friend