Customer Ratings & Reviews
- Model:
- 75UK6190PUB
- SKU:
- 6290163
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class UK6190 Series LED 4K UHD Smart webOS TV's picture quality, calling it "great". Many also appreciate its price, saying it's the "best TV for the price" and offers great value. The large screen is another highlight, with customers saying it has a "nice picture for a large screen".
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Wifi connection failed after less than a month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG UHD TV provide a good picture and audio -especially for its attractive price. The TV was installed and configured a few weeks ago -and I used the Wifi to connect to an AT&T provided wireless router. The router is fine -and all other devices in the home have no issues. There were no configuration changes. Now the LG TV will not connect to Wifi. I would characterize it as unreliable and am now considering returning it to the store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble keeping your TV connected via WiFi. You can troubleshoot issues with wireless connectivity from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues If you need further assistance, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Do not buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this tv in August and initially loved the size and quality but in 6 months time, there are multiple lines through the picture. It is very disappointing to spend money on such a purchase and it already need replacing. We had hoped to enjoy this for years to come in our basement home theatre. Unfortunately, we now need to replace and most likely pay to have this tv discarded. Do not make the same mistake.
No, I would not recommend this to a friendGreat Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was somewhat disappointed with the picture quality of this set, which appears not as bright. I purchased several LG tv sets of smaller size and they have great picture quality.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, sorry to hear that you were not satisfied with the picture on your television! If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Love it but yikes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel went out within 6 months. Luckily it was under warranty still??? Killer price tag, and I love the tv otherwise.
I would recommend this to a friendPretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, but you get what you pay for. The picture quality average at best. I would look to the Samsung or Sony.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Screen gave up in just over a year and a half
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were overall satisfied with this 75" TV that was placed on a living room and was used as a primary TV of the house. Just a week ago, our TV would not show any pictures. The sound is okay but the screen would not turn on at all...They have a limited 1 year warranty and now I'm super screwed. Did not expect it from LG in less than 2 years old TV but, apparently the internet is full of customers facing similar problems.. No wonder they are on sale for 25% cheaper than what the price was...Learnt a lesson, and I'm not buying any LG products again..period.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Ok TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture isn’t that clear. Not that bright either after making all the adjustments.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is terrible to hear that you are not satisfied with your televisions picture quality due to it not being clear after making adjustments to the picture. I can understand how frustrating this may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. In 2020 smart TV without Bluetooth is def waste of money.
No, I would not recommend this to a friendWIFI Trouble
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good overall. After 2 years, it would not allow me to connect to the wifi
I would recommend this to a friendnot very good quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very good at all, we had a lot of problems connecting to wifi
No, I would not recommend this to a friendpicture quality not too great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the t.v. is not what i expected, i thought the picture would've been much better
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Eddie, thank you for your review it is very important to us. I hate to hear that the television is not what you expected. I can understand how frustrating it may be for the picture quality to not be what you expected. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not buy it the apps don't respond anymore sucks
I would recommend this to a friendStopped working 18 months later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked briefly, for about 18 months, but then stopped getting a signal to wi-fi. 2 other TVs, and all other wi-fi devices were/are connected, just THIS device/TV could not connect. Only way to fix is to direct connect via a wire/ethernet. It is not wi-fi service issue. It is a hardware/TV issue. Terrible purchase. Wished it had broken earlier so I could return it as I'm now past any warranty time. DON'T BUY THIS TV. You will regret it. Went into the store to discuss options. Best Buy no help in resolving or making it right. Stay clear!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Color is not what was expected. Resolution is medi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better picture from the LG than this. Not very crisp
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being a part of the LG family.
installers did not know how to set up the remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better. Also the installer were in a super rush.
I would recommend this to a friendDefective screen - 3 times in a row
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV delivered 3 separate times and each time the screen was not attached properly to the frame. There were noticeable gaps and the screen would push in with the slightest pressure. Best buy confirmed this was not acceptable condition and I should return the TV. They were helpful throughout the return / exchange, but 3 TVs in a row with the same problem is very disappointing, not to mention extremely inconvenient. Finally returned for a 6 series TCL and am waiting on that to be delivered.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that the TV arrived with defects and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG TV products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Broke
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my 75 in lg TV in August 20 of 2019 and in March it turned off i turned it back on and it had a crack in it they dont want to replace it where i bought it from because they said i forcefully broke it bs i didn't spend 1000 on a tv for 6 months
No, I would not recommend this to a friendOkay LG product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is okay. The picture quality was not good
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the resolution on your TV but we appreciate you reaching out. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Tv broke after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the tv never really looked like it did in the store, but it still looked okay so we had decided to keep it. I liked the smart part of the tv, but we received it April 2cd and July 1st, barely 3 months later the picture completely goes out. We did not get the extended warranty since it had the manufacturer warranty so Best Buy said that we would have to pay for someone to come out, and since it has been more than 30 days we cannot return it. We called LG and they said they can send a technician out to look at it but they don’t know how long it will take to get some one out and then after it might be 1-2 weeks after they come to even get it fixed. So as of this moment we are stuck with $1000 paper weight
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your TV. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Great size for the price but not so great picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked amazing with the 75 inches but couldn't help to be bothered by the picture quality. I'm used to Samsung TV's and those always have great picture
No, I would not recommend this to a friend