Customer Ratings & Reviews
- Model:
- 75UK6190PUB
- SKU:
- 6290163
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class UK6190 Series LED 4K UHD Smart webOS TV's picture quality, calling it "great". Many also appreciate its price, saying it's the "best TV for the price" and offers great value. The large screen is another highlight, with customers saying it has a "nice picture for a large screen".
This summary was generated by AI based on customer reviews.
Garbage TV and do not buy from Best Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked for 15 days only! (Just beyond Best Buys return period obviously) My HDMI 1 input no longer works and now every other hdmi output has overscan on it, so if you plug in a computer you get image bleed of the sides so you cannot see the full display of the computer in native format. This television is a true piece of trash! I will never buy LG products ever again and have wasted $1100 on a TV I now have to get repaired and cannot return! Thanks best buy for proving to me why electronics stores should go out of business for good!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into power issues on your TV. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
- Pros mentioned:Picture quality
My first 4K tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 11-10-18 for $999. My first 4k. Used to have a 55" Panasonic 3D but they just don't make 3Dtv's anymore. Not a fan of the feet being spread so far it's right at 60 inches foot to foot so make sure your stand handles that unless mounting it. Love the 75" size. I don't have a ps4 pro or a 4k bluray player but the tv does have Netflix if you want to upgrade to their 4k package but they pretty much just have their own tv series and both Ghostbusters movies to choose from. Meh. I do love that the tv has Plex in their apps that helps. Watching standard content is par for being pretty crappy looking. Blurays look awesome. With Plex it helps if you're streaming 1080p content. Navigating to the video/audio type settings isn't quick on the tv but I do like the amount of settings. Has HDR and the 4k looks amazing if its full-on 4k. Sound - speakers are actually pretty good. Older tv's always sounded super hollow.
I would recommend this to a friend Not thrilled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv seems to be just a GIANT BASIC tv the picture really could be much cleaner and sharper. I do regret this purchase and wish I would have gone with the cheaper Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat or Email: www.lg.com/us/support/chat-and-email-information Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Not Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite what we expected. Picture quality is more on the darker side. Not a crisp picture quality as anticipated.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is terrible to hear that your television purchase did not meet your expectations. I can understand how frustrating and inconvenient this situation may be for you and I would be happy to help. If you are in need of any additional assistance, feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Poor customer service and poor product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv a little over 4 month ago. The TV went out on the 29th day I called the store and bo one would help me. I called the manufacture and the eventually replaced the tv which took almost a month. The tv worked amazing for one month and guess what I come home turn on the tv same problem. The TV barely gets used and has gone out for the second time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your TV. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Good tv but with some issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get sound on tv when I connect Netflix or Disney+ directly to new TV app ? Connected with phone it’s ok.
No, I would not recommend this to a friendzippy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Traded it in for a 55 inch other brand, I was afraid it would have glitching motion.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Great picture when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the geek squad out to fix this twice. At first the HDMI 1 input would stop accepting a signal. After replacing the motherboard on the last visit. The TV now turns itself off without any reason. It also changes the sound setting from HDMI to TV everytime I turn it on.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've had multiple issues with your TV and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Cindy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this tv, some times it is crazy I can return I loose my money
I would recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
WiFi Doesn't Work after A Year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WiFi quit working after owning this TV for a little more than a year. Turns out, it’s a known issue with LG TVs. Junk. Paid over a grand for a smart TV that’s useless.
No, I would not recommend this to a friendDo not buy this TV I REPEAT DO NOT BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was 7 months old when wi fi receiver went out .repair guy come out and ordered the part and never showed back up, after repeated phone calls . Now the screen has went black for over a week now. I will NEVER AND I MEAN NEVER BUY LG PRODUCTS AGAIN. Also the worst customer service ever. Buy SONY for sure next time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've had multiple issues with your TV and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Terrible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality deteriorated with multiple lines making it unintelligible within 3-4 weeks. Had to return it for a new one and went with Samsung 75 inch. Cant believe a TV would go bad in 3 weeks!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings We hope you continue to allow us to provide for your home entertainment needs. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ ^CP
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV on a closeout thinking we got a bargain. Joke was on us. Low quality TV that could not consistently connect or stay connected to the WIFI. Geek squad came out 5 times to repair and finally had to replace it. Stay away from this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Tv was nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a great tv but don’t flick it or even yell at a game in it. The screen breaks so easy and there is nothing you can do. My son shot a soft tip need gun and the tv is garbage now. He is 3 years old. The tv 1 month old.
No, I would not recommend this to a friendGood while it worked...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First TV came damaged and best buy exchanged it no problem. The second TV worked well for about a year and than the power board died. Really disappointed with the customer service and the LG brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
I got a bad one I guess.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was not nearly what salesman described it to be. After less than a week the screen flickered and there was a blue line down the right side that didn’t go away. Returned for a Samsung, I should have known better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it developed a defect and that you had to return it.
Your feedback is very important to us and the concerns will be shared with our product team.
If you decide to give LG TV products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had issues with this TV connecting to WIFI from 6 months in. We continued to trouble shoot it and now 2 1/2 years later it wont even find WIFI to connect.
No, I would not recommend this to a friendBroke shortly after we bought it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiance and I bought this TV for our first home. Unfortunately, the picture went out only 3 short months of owning this TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Don’t recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv changes colors when we turn it on and it stays like that for awhile
No, I would not recommend this to a friendUnfortunately short life span
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out on April 2021, it’s a shame I purchased when it was over 1000 dollars. Won’t be buying Lg products anymore.
No, I would not recommend this to a friend