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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 593 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the 75” Class UP7300PUC LED 4K UHD Smart webOS TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and the TV's lightweight design for its size. While some found the remote control less intuitive, the overall experience is overwhelmingly positive due to its impressive features and performance. The television offers a great viewing experience at a competitive price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 593 reviews
  • Rated 1 out of 5 stars

    Color/Picture quality issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe we have a faulty product. I see all these positive reviews about the picture quality and color but we are having issues with both, mostly color. We plan on exchanging this product with another because we want to like this TV. I will update my review when we do so.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 2 out of 5 stars

    Spend money money on a better product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the tv. The picture wasn’t perfect there was a line when the screen was black.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 75" Class LED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 1 out of 5 stars

    DC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV broke in less than a month. Tried to get it fixed through Best Buy and LG and they denied it. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was broken right out of box with no way to prove you didn't break it I had to trash it no where near quality of 15 year old lg I still have

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi,We are sorry to hear that your unit was damaged. This is not the quality we expect from our products. Understandably frustrating and disappointing. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa LG

  • Rated 1 out of 5 stars

    Crappy company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was fine, son ran into it, and tv screen digitized after falling over. Called LG. Told them about the warranty and protection plan purchased. They refused to fix.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re sorry about what happened to your TV. Please know that the warranty is invalid if the defect or failure of the product is caused by a point of impact or physical damage, and this goes to all other manufacturing company. We appreciate your understanding on this matter. ~Bridge LG

  • Rated 1 out of 5 stars

    Loads very SLOWWWWWW

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Screen is perfect picture. BUT it is so slow to load apps or load anything in general.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for taking the time to share your experience with us using the LG - 75” Class UP7300PUC LED 4K UHD Smart webOS TV. model 75UP7300PUC. We're happy to hear that you're enjoying the picture quality on your LG 75" Class UP7300PUC LED 4K UHD Smart webOS TV. However, we understand that the slow loading of apps and content can be frustrating. We strive to provide our customers with the best possible experience, and we apologize for any inconvenience this may have caused you. Our team is constantly looking for ways to improve our products and services, and your feedback is always appreciated. Please feel free to reach out to us by sending us a private message through @LGUSSupport on Facebook or X (Twitter) if you have any further questions or concerns. Thank you again for choosing LG.^Danee LG

  • Rated 1 out of 5 stars

    Appointment No Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery appointment scheduled online and no one showed up. Invited guests over for ufc pay per view fight Saturday and I still have no TV.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. We apologize for any inconvenience this caused. ^Vanessa LG

  • Rated 1 out of 5 stars

    LG tv experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV sucks for watching sports and movies so I returned it and got a way better tv.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Good TV, But Could Use Improvements in Options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an LG 75" 4K UHD Smart webOS tv on Black Friday, and while we love the size, the color, and clarity, there are a few things that I wish we'd done our homework on BEFORE purchasing as there's just some options that could be tweaked/added to make it a better television. Our tv does seem to lose connection, & you'll get a little line that runs across the screen while it's reconnecting, some blur while it's buffering, etc. We had an initial IP conflict when we set it up, so watch for that. So far, no matter what we do, the LG channels that come with it do NOT work; there may be sound but the majority say that there's an "error" with the video, so, they're pretty much unusable. Second, channels that we had on our Roku are NOT available on this channel, or, only for a monthly subscription cost, like we have IPTV on the Roku, but they want $1.99/month on the LG, so if you have any Sesame Street lovers, don't get rid of your Roku unless you want to pay more per month to get it. There were a few others missing, too, that ARE offered on the Roku device, but not on the LG. Also, we liked the search functions better on the Roku; the other day the LG just kept taking me right back into the commercial that had been playing on the last channel I'd watched, & it would NOT go to the main menu as I was selecting. Due to the channel issues and the search/channel selection functions, we intend to put our Roku back on, which partially wastes the "smart" function, but it just doesn't offer what we want/prefer. The last thing that we've noticed is that several shows come in WAY too dark, & we've played around with all of the options, and really aren't able to brighten the screen without distorting the color in doing so, & even then, it's not as visible as we'd like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great picture, i went from a plasma tv to l.e.d. And could not be happier. Lg quality at a great price, would recommend this tv to others. Remote is great, easy to use. This is my third lg tv. Just as good as the expensive brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don’t walk, RUN!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually a Samsung TV girly but I went ahead and chanced it with LG and to be honest I’m soooo glad I made the switch. This TV is amazing! Picture quality is amazing, the sound is amazing! Great TV and I’ve had it for 3 years already. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I’ve had this tv for 4 years now and it was such a god investment. Whenever i lose my remote i just use my app to control it. Good sounds and picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture, terrible remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, love it. The remote is not a hit. Too many buttons, no backlight to see them. Constantly hit the wrong buttons and end up starting over.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv!! The quality of this tv blew my mind for the price

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good tv, for the price you just can’t beat it. The picture is good and the sound ain’t bad. There’s other tvs with more bells and whistles but a lot more expensive. I’m happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A man cave must

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this TV. I'm getting that "movie theatre experience" in my man cave.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures….I recommend purchasing. Sound and quality are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 75in tv great!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crystal clear picture. Shipping was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hank in GA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Good deal on a 75” TV. Good sound and picture.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV 75 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, t h e picture is great color perfect!

    I would recommend this to a friend