Customer Ratings & Reviews
- Model:
- 75UQ7590PUB
- SKU:
- 10311332
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Don’t buy this TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for 6 months. TV is very slow and we are constantly having to reset the tv due to the WiFi not connecting to the tv. All other devices connect no problem so it’s not a WiFi issue it’s this TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand that you’re experiencing issues with your LG TV’s performance and WiFi connectivity. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711
To troubleshoot the WiFi issue, try performing a network reset on your TV by going to Settings > Network > Advanced Settings > Reset Network. Additionally, ensure that your TV's software is up to date by checking for updates in Settings > All Settings > General > About This TV > Check for Updates.
If these steps don’t resolve the issue, please send us a private message on Social Media @LGUSSupport with details about your TV and the connectivity problems you're facing. Our team will be happy to assist you further and explore potential solutions. We appreciate your patience and are here to help. —Mau
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv connection to the remote is slow and go to options i didn't select
No, I would not recommend this to a friendBrightness poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality poor, brightness poor, control remote to many complications to use it
No, I would not recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen not always clear. Complicated to use. Takes long time to turn on.
No, I would not recommend this to a friendwant to size up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because I have low vision, the tv font is still to small to read. We are interested in enlarging to a 80 or 85in smart fv series.
I would recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand but this oS did not work with Xfinity so I returned it for TCL
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 75" Class Series LED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Poor picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture gets blurry several times during the course of watching some shows, especially action shows.
No, I would not recommend this to a friendLg
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Menu options slow to populate, otherwise overall good deal.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed that this TV can’t get my cable company app . We bought a 75 inch for our family room in our basement. A tornado warning came through and we ran to the family room to not be able to see the news. Also this TV is just complicated. I’d rather a regular Roku tv for less money than I paid,
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't start, all the tome request update for start, Don't conect my internet
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Highly Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality and low light performance. Laggy menus and intermittent WiFi disconnection issues. I’d expect this type of performance of a $300 TV. Not one nearly $1000. Will probably be the last LG product I buy.
No, I would not recommend this to a friendNeeds fine Tuning
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa option is spotty. Doesnt do dark colors that well. Had to switch to cinema mode to keep it from having the whole screen have lines in it. Ive owned lg tvs before this one seems the went too big for the technology they have
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
smart service problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend because after a few months of use I will have to take it to the technical assistance, because the smart hub has problems, the applications stop, quickly leaves the smart service, the truth only headaches.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
Probably best to steer clear of LG?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy another LG product. The resolution quality on this tv isn’t any better than my previous tv which was bought in 2014, yet it claims to be 4k UHD etc. Controller has 7-8 second lag, so hit a button thinking it’s not working and hit it again and 7-8 seconds later it responds and then back tracks. The Apps (HBO Max, Disney, paramount, etc) constantly crash and you need to go back through, but don’t forget the controller lag again. Maybe this tv is a dud, or maybe don’t buy LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG.75" Class LED 4K TV. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Just Garbage Hanging On My Wall!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's 1 star because ZERO was not an option. This TV is just garbage. I bought LG before and said never again so this is mostly my fault. Only 2 HDMI ports. $200 TV's have more. Bad picture coloring. Bad connection in the ports. Not compatible with DTV and other popular APPS. Buy another TV...ANY other TV. My Samsung from 2011 is better. Save your money. Buyer beware.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thank you for taking the time to share your feedback on the LG TV (75UQ7590PUB) model. Your insights are precious to us, and we appreciate you bringing these issues to our attention. We strive to provide top-notch products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-picture--20153130421858. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Purchase canceled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was cancelled due to a no Show to set up no calls or explanation of why 2 different times on hold for over 2 hours finally cancelled talked to store mgr at south hills village told me he worked Sun the 11 went he wasn’t in told associate to have him called still no Phone call I was welling to give another shot don’t know if I want to purchased all my appliances there very very disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, LindaM. Thanks for reaching out. Hopefully you were able to get the LG LED TV you ordered. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Not wort it at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow to control from the remote! im regretting buy this tv!!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We're truly sorry to hear that you're experiencing issues with the remote control for your 75UQ7590PUB TV. We understand how frustrating this can be, and we're here to help make your experience better.
It's important to us that you enjoy your TV to the fullest. To address this concern, we recommend trying a few troubleshooting steps, such as replacing the remote batteries, ensuring there are no obstructions between the remote and the TV, or checking for any possible interference sources.
If you find that the issue persists, please don't hesitate to reach out to us. You can send us a direct message on Facebook or Twitter with the handle @LGUSSupport, or you can call our dedicated customer service line at (800) 243-0000. We're committed to resolving this issue for you and enhancing your overall satisfaction with your LG TV. Thank you for choosing LG, and we look forward to assisting you further. ^Jolly
I didn't like the image
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the image and I returned it. it didn't look good
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for your feedback regarding your LG Smart TV (75UQ7590PUB) model. We understand that the visual quality of a product is essential. We strive to provide high-quality products that meet our customers' needs and preferences, and it seems we fell short in this regard. We appreciate your feedback, as it helps us improve our products and better understand our customers' expectations.
If there's anything specific you would like to share about the image quality or any other aspect of the product, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
SKU 6501934
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not happy with the performance with this tv. The picture quality is not what I expected from LG. Dark movies are horrible on this tv. I tried to adjust the settings and nothing works. I should have returned it before the return date. Now I'm stuck with it. Pass on this tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand that you're not satisfied with the performance of your LG TV (75UQ7590PUB) model, especially regarding picture quality and dark scenes. We aim to offer top-notch products and ensure a smooth and seamless viewing experience. To improve the picture quality, try adjusting the TV's picture settings such as brightness, contrast, and backlight. You can also enable the "AI Picture" mode which may enhance the viewing experience for dark scenes. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you continue to experience issues, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you with further troubleshooting or explore other potential solutions. We appreciate your patience and hope to resolve this to your satisfaction. ^Juvy
Cracked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was cracked and it couldnt get exchanged so i was out the money. Never got to use it. So, im not sure. Best buy may have lost another customer to direct buy from manufacturer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you received a cracked screen on your LG TV and were unable to exchange it. That's unacceptable and I can only imagine how frustrating and disappointing it must be for you.
I want to acknowledge your frustration and apologize for the poor experience you've had with our product and the retailer. It's not only a disappointment to you, but it also reflects poorly on our brand.
I understand that you're now considering buying from the manufacturer directly instead of going through a retailer. I want to assure you that we value your business and appreciate your loyalty. We're committed to making things right. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris