Customer Ratings & Reviews
- Model:
- 75UT7000PUA
- SKU:
- 12166758
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Its aight
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in good shape, though the picture quality wasnt what we were looking for. Good for the price.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JohnA. Thank you for sharing your experience with us. We understand your inquiry regarding the picture quality of your LG - 75 Class UT70 Series LED 4K UHD Smart webOS TV (2024). We are glad to hear the unit arrived in good condition, and your feedback regarding the viewing experience is important to us.
https://www.bestbuy.com/product/lg-75-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZHFJZ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
its just big. quality isnt worth
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG operating system is slow. It has always been. i thought they fixed it. it is better but still not as good as samsung. id totally add another 500 and buy an oled/Qled.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KARAN. Thank you for sharing your experience with us regarding your LG UT70 Series LED 4K UHD Smart webOS TV. We understand your inquiry regarding the operating system speed and the picture quality of your unit. Your feedback is important, and we understand that this model didn't meet your expectations compared to other technologies. We would like to assist you further to ensure you are getting the best performance from your webOS experience.
https://www.bestbuy.com/product/lg-75-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZHFJZ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Horrible don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. The picture is bad no matter what setting you put it on. It disconnected from the surround sound and when hooked back up it now echos, so the surround sound cannot be used. We thought we just needed to get used to it, but this TV is impossible to use.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Christie. Thank you for sharing your experience with the 75UT7000PUA. We appreciate your honest feedback—it’s incredibly helpful as we continue working to improve our products. Picture quality and sound integration are key to a great viewing experience, and we understand how disruptive it can be when things don’t perform as expected.
For guidance on optimizing picture settings and resolving sound issues like echoing with surround sound systems, you may find helpful steps on our LG TV Sound Troubleshooting Guide https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-echoes-coming-from-the-tv-speakers-and-sound-bar--20153217143579.
If you’d like to share more details or need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and our team will be happy to help.
-Avril
Good TV, Bad support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great however the tv leg support is horrible. Very unstable and tv must be mounted for safety.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Ramosol. Thank you for sharing your experience with the LG - 75 Class UT70 Series LED 4K UHD Smart webOS TV (2024). We understand your inquiry regarding the stability of the provided stand legs. We want to ensure your setup is both secure and enjoyable, as your feedback is important to us.
https://www.bestbuy.com/product/lg-75-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZHFJZ
To help ensure the best stability when using the stand, please verify that the legs are fully inserted into the designated slots and that the screws are tightened firmly according to the manual. It is also important to place the unit on a flat, level surface that can fully support the width of the legs. We would like to look into this further to ensure your TV is safe and secure. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
White lines on TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.White lines when watching the TV at night, LG this is unacceptable and I am very disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your experience with us. We understand your situation, and we truly appreciate your feedback regarding your LG 75UT7000PUA TV.
For the white lines appearing on your screen, we recommend the following troubleshooting step:
Check for Display Issues Across Sources: Ensure the white lines appear across different inputs (e.g., streaming apps, HDMI devices, live TV) to rule out a source-related issue.
Perform a Picture Test: Go to Settings > All Settings > Support > Picture Test. This will help identify if the issue is with the TV’s panel or signal source.
Adjust Picture Settings: Sometimes, lowering the Sharpness or adjusting the Contrast can help minimize visual artifacts.
LG TV - Troubleshooting Vertical Lines or Stains on an OLED TV Screen - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463
If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further with personalized support.
Thank you for your patience. —Renzo
- Cons mentioned:Remote control, Webos
Not sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Web os is a nightmare to set up remote is terrible really considering taking the tv back for a roku.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Toms. Thank you for sharing your feedback with us. We understand your concern about the setting up the WebOS on your LG TV (75UT7000PUA) model and dealing with issues related to the remote control. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. For the WebOS setup, we recommend checking for any software updates in the settings menu to ensure you're running the latest version, as this can often improve functionality and performance. As for the remote, if it's not responding well, try pairing it again by holding down the "Home" and "Back" buttons for about 5 seconds, or consider using the LG ThinQ app as an alternative remote control. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Please send us a private message on social media @LGUSSupport with your details, and our team will assist you further to ensure you’re able to enjoy your TV. We’re here to help and ensure your experience improves. ^Juvy
Dissatisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv over a month ago znd have been waiting all this time for a special installation team that only installs large tvs only to get an email that my scheduled installation date hS been canceled im very dissatisfied with the entire exchange and ready to cancel everything a d get a full refund
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, LenoreP. Thank you for sharing your experience with us. We understand your inquiry regarding the installation delay for your LG 75UT7000PUA TV. Since the purchase and installation were arranged through Best Buy, we recommend reaching out to them directly for further assistance with scheduling or refund concerns.
https://www.bestbuy.com/site/lg-75-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593575.p?skuId=6593575
If there's anything we can help with regarding the TV itself, please feel free to send us a private message on Social Media @LGUSSupport. We appreciate your time. —Renzo
Big screen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is perfect but color and clarity a little dull. I tried to adjust the picture and it was a little better. For the price it will do
No, I would not recommend this to a friend- Pros mentioned:Color
Sparkle....Rose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so disappointed with this LG TV! The color was rich and bright but truly blurred like a old Plasma TV. Nothing "crisp" about this TV, especially for a 2024. People were blurred really bad, and some stations showed hardly no color. Yes, I knew how to adjust sharpness, tint, contrast, etc, but not happening on this TV!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts on the LG TV (75UT7000PUA) model. We understand your concern about the picture quality doesn't meet your expectations, especially with blurriness and lack of color clarity.
To troubleshoot, we recommend checking the picture mode settings and trying different presets, such as "Cinema" or "Sports," which can sometimes improve clarity. Additionally, make sure that any external devices are properly connected and set to the correct resolution. For more information, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-blurry-screen-on-an-lg-tv--20153130477848.
If you continue to experience issues, please send us a private message on social media @LGUSSupport. We're here to assist you and help enhance your viewing experience.
We appreciate your patience. ^Juvy
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an LG TV a month ago. We have troubleshoot TV many times. It transitions from blank to buffering, and the sound level changes from low to high on its own. The soundbar connects and disconnects from the TV speaker. I have to use two remotes to connect. Visiting Customer Service offers no solution. I was asked to pay $50.00 as an extra warranty. I requested that Geed Squad stop by the house at my expense, and was told they could not come because I hadn't purchased a warranty. Everything I tried as a solution was met with a 'No'. I have been a good customer for years, and I am closing my account with BB, effective today. Excellent consumers do not have buying power at this place.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for taking the time to share your detailed experience with the 75UT7000PUA. We understand that your new TV has presented ongoing challenges and that your efforts to seek support have been met with roadblocks.
For the buffering and sound fluctuations, we recommend checking your TV’s firmware version and performing a software update if available. You can do this by navigating to Settings > All Settings > Support > Software Update. Ensuring your TV is on a stable internet connection can also help prevent buffering issues. For the soundbar connection, please confirm the HDMI ARC or optical cable is securely connected and that the sound settings are set to external audio output—this may help stabilize the connection and simplify remote use if the devices are CEC-compatible.
We’d like the opportunity to turn this experience around and help in any way we can. Please send us a private message on Social Media @LGUSSupport, and we’ll gladly assist you directly. Your loyalty means a lot to us, and we’re committed to restoring your confidence in LG.
—Avril
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good mid grade TV for the price. I bought the TV based on price alone & the name brand. My preference is Sony TV’s
I would recommend this to a friendWorst tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse tv I’ve ever owned. It’s slow. It closes out of apps while you’re watching something. It doesn’t have spectrum tv app. I pay for cable and can’t watch it?? My Samsung tv broke and I bought this on accident thinking it was the same thing and I am so disappointed. This is the worst tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Victoria. Thank you for sharing your experience with the LG TV (75UT7000PUA) model. We understand your concern about the TV that doesn't perform as expected. We strive to provide reliable, high-quality products and ensure a smooth viewing experience. To troubleshoot the app issue, we recommend checking if there is a software update available for your unit, as updates can resolve app-related problems. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If the issue persists, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your feedback and look forward to helping you find a solution. ^Juvy
Happy with service.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missed my first appointment due to weather but the delivery people were friendly and professional.
I would recommend this to a friendScreen broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return the tv, upon and up packaged we noticed the screen wad broken.
No, I would not recommend this to a friendLG Bug - HDMI input keeps switching
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem is my tv keeps switching input to HDMI
I would recommend this to a friendRemote?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does this tv come with a remote ? I cant find it..
I would recommend this to a friendTV Delivery and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting 3 months for delivery and set up, the item that was finally was damaged. The same TV is no longer available so I had to go with another brand. However, the techs that came to set up were awesome. Hope they are the ones that come to set up the Samsung.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Devon. Thank you for sharing your experience. We appreciate your patience and the kind words about the setup team.
It’s great to hear the technicians made a positive impression during your installation. While we understand the situation with the LG TV (75UT7000PUA) model didn’t go as planned, we’re glad the service team delivered excellent support. If you ever consider another LG product in the future, we’d be happy to assist you with setup and support.
For more information about our TVs and available models, feel free to explore https://www.lg.com/us/tvs/lg-75ut7000pua-4k-uhd-tv. If you need further assistance or have any questions, please don’t hesitate to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Worst Experience Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with TVs ever! I bought 2 TVs during separate occasions and both time I unboxed the TVs they were cracked. This last time Bestbuy refused to replace the TV and honor their exchange policy. I was told to contact the manufacturer and see what they can do, because they can’t prove how it was damaged. Be very cautious when purchasing items, as so you don’t get shafted as I did.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marcus. Thank you for sharing your experience with us. We understand your concern about receiving your LG TV (75UT7000PUA) model with damage and to face difficulties with the exchange process. We strive to provide exceptional services and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit.
To move forward, we recommend contacting LG Support directly, and we’ll be happy to explore possible solutions for you. Please send us a private message on social media @LGUSSupport, and we will work with you to find the best way to address the damaged TVs and assist with any warranty options available.
We appreciate your patience and are here to help. ^Juvy
Stopped working after two weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV seemed great, but about two weeks after mounting it on the wall it stopped working. The TV makes a buzzing sound and flashes on the screen every 5 seconds or so. I'm reaching out to the manufacturer, so we will see what happens with that. So far, it's the shortest functioning thing I've ever bought.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lela. Thank you for sharing your experience with your LG TV (75UT7000PUA) model. We understand your concern about your TV stops working shortly after installation, especially with the buzzing sound and screen flashing you described. We really aim to provide reliable, high-quality products so you can enjoy a smooth viewing experience. One thing you might want to check is making sure all the power connections and cables are snugly plugged in, and that the outlet you’re using is giving a steady flow of power. Sometimes loose connections or power fluctuations can lead to those issues. We're here to help you get your TV back to its best performance! If you want more info, just swing by https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. And feel free to drop us a private message on social media @LGUSSupport so our team can connect with you directly and explore some solutions together. ^Juvy
- Cons mentioned:Performance
Worst option
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Slow as a turtle! I should have returned this TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, GlauberF. Thank you for sharing your experience with the LG TV (75UT7000PUA) model. We understand your concern about the TV feeling slow, especially when you're eager to enjoy your content without delays. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. We want to ensure your TV is running smoothly, so one thing you can try is performing a software update, as this often improves system performance. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. You can also try clearing the cache in the settings, which sometimes helps with sluggishness.
Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you with additional troubleshooting or explore other solutions. ^Juvy