Customer Ratings & Reviews
- Model:
- 75UT7000PUA
- SKU:
- 12166758
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
The service isn’t what they claim
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid 250 for installation, they tell you they will conceal cables. When the installer comes, he is going to tell you a different story, the TV power cable can’t be concealed. Don’t use their service, find your own service is my advice.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about your disappointing experience with the LG TV (75UT7000PUA) model's installation.We strive to provide exceptional services and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
If you’re still having issues or need assistance, feel free to reach out to us through private messages on social media @LGUSSupport. We’ll make sure to address any concerns you have and explore a solution. ^Juvy
- Cons mentioned:Processing speed
Connection issues with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got rid of it, too slow to go from one app to another
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ken. Thank you for sharing your feedback with us. We understand your concern about your LG TV (75UT7000PUA) model is experiencing both connection issues and slow app transitions. We strive to provide high-quality products and ensure a smooth viewing experience.
If connection speed is an issue, checking your internet stability is a good first step. Ensure that your TV is connected to a stable and strong Wi-Fi signal or, if possible, consider using a wired Ethernet connection to improve speed. Additionally, clearing the cache or updating the TV's software can help with performance.
As for the slow app transitions, we recommend making sure your TV is running the latest firmware. If it’s not, updating the software can help improve the responsiveness and speed between apps. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. You can also try resetting the TV settings or doing a soft reboot to give it a fresh start.
We’d love to help you resolve this issue. Please send us a private message on social media @LGUSSupport with your details, and our team will assist you further with troubleshooting or finding the best solution. ^Juvy
Wait till after Christmas if u can
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for shipping which was B's when everything else is getting shipped for free then every other brand goes on sale and Samsung giving out 32 inch with there 75 wish I got that deal it cost the same 550bplus tax I paid 625ish for one 75 in LG basic model lame best buy my butt
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience. We understand your concern about the pricing and shipping situation, especially when it feels like other brands are offering better deals. We strive to provide high-quality products and exceptional services to ensure our customer's receive the best value for their money. Here are a couple of things you could consider: Many retailers, including Best Buy, offer price matching for products if they are found at a lower price with another authorized seller. If you find a better price elsewhere, it’s worth inquiring with Best Buy about their price match policy. You can contact Best Buy customer service at 888-237-8289. Keep an eye out for upcoming sales or promotional events from LG or Best Buy. Sometimes, we offer special discounts or bundles that might align with the deal you were hoping for. We also appreciate that you mentioned other brands’ deals, and we want to ensure you enjoy the great features of your LG 75UT7000PUA TV. If you have any questions about its setup or features, don’t hesitate to reach out.
Feel free to send us a private message on social media @LGUSSupport if you need assistance, and we’ll be happy to help with any concerns or questions you have. ^Juvy
Broken product and denial of a return.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv delivered broken. The store manager in Tysons store refused to return the tv. He was unprofessional and rude.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Mohamed! Thanks for sharing your experience with your LG TV. We understand how important it is for your product to arrive in perfect condition and for the purchase process to be smooth from start to finish.
While store policies may vary, we want to make sure you’re supported. If you’d like to explore your options or need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com.
You can also find helpful product and support resources here: https://www.lg.com/us/support
We’re here to help you get the most out of your LG experience.-Junel
Broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Merchandise was broken. Replacement would not have arrived for onother week.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Phoenix. Thank you for sharing your experience with the LG TV (75UT7000PUA) model. We understand how important it is for your new television to arrive in perfect condition and be ready to enjoy without delay. If you’ve received a damaged unit, we recommend inspecting the packaging and screen for any visible signs of impact and reporting it to the retailer promptly. You may contact Best Buy customer service at 888-237-8289. They’re really well-prepared to take care of any problems that come up with shipping and delivery damages. If you’d like us to assist further or help coordinate support, feel free to send us a private message on social media @LGUSSupport. We're here to help. ^Juvy
Wouldn’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and ended up returning it. The color was very dull and I wasn’t impressed with the quality of the picture at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hey there! Thanks for sharing your experience. We'd love the chance to explore steps and explore options that will help you get back to enjoying you favorite movies and shows on your LG TV. If you're open to exploring other options, we'd be happy to help you find something that fits your needs better. Visit LG.com and connect with one of our expert Better Life Pro Specialists. They may have an additional discount for you, only available through that chat. Just go to LG.com, and click the black LG logo on the right hand side. Happy Shopping!^ Diego
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t download the apps I want. Android tv is way better!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, AquilinoV and thank you for sharing your feedback on the LG 75" UT7000 TV (Model 75UT7000PUA). We understand how your situation can be when a TV doesn’t support the specific apps you’re looking for.
Our LG TVs run on webOS, which supports a wide variety of popular streaming apps like Netflix, Disney+, Prime Video, Apple TV, Sling, and more. However, it’s true that not all Android apps are available on webOS, as the platforms use different app ecosystems.
If you’re having trouble locating an app, we recommend checking the LG Content Store to see if the app is supported on your TV’s webOS version. You can also try refreshing the LG Content Store by switching the Service Country setting temporarily (instructions in the link above), or resetting the TV to factory settings if apps are not working correctly.
LG TV - Troubleshooting Premium Apps - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-premium-apps--1434403325217
We’d love to help look into the apps you’re trying to use—feel free to send us a private message at @LGUSSupport with the app name and TV details. We’ll do our best to assist!
—Renzo
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive a remote and was not informed that the remote would not be provided
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Veronica. Thank you for sharing your experience with your LG TV (75UT7000PUA) model. We understand how important it is to have all the necessary components, such as the remote, included with your purchase. We strive to provide exceptional customer service and ensure our customers are well informed and supported throughout their purchase journey. If the remote wasn’t included, we recommend checking the product description or contacting Best Buy customer service at 888-237-8289 for clarification on what was included in your specific package.
For immediate assistance, please send us a private message on social media @LGUSSupport. We’d be happy to assist in resolving the issue and help you obtain the remote. We appreciate your feedback and are here to support you. ^Juvy
- Pros mentioned:Picture quality
Big, good sound, remote is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good but not great. Set up took a while because the remote is terribly slow, is very anoying. I like the fact that it has REGULAR remote, but the response is horrible. The eremote on my 10 year old Samsung is a lot faster/responsive. Image is a bit dark even though I played around with the color, image etc. The image is not very clear, you can see the pixels on the peoples faces, specially when watching local channels. Everything reflecst on the screen, the only time it doesn't is if the light is off, courtains closed etc. Sound options are very good. Overall is ok but you can't ask a lot for th eprice.
No, I would not recommend this to a friend The best TV for your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a while since we’ve bought this television because we wanted to make sure that it will last longer but let me tell you it’s still on our wall and we’re really loving how we’re watching television using it and with the amount in the size and the quality this is the best TV you can get
I would recommend this to a friend- Pros mentioned:Picture quality
tv!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store is very clean and everything was very fast and comfortable!! And the television is the best very nice now I enjoy my favorite movies and I channeled them local everything is wonderful thank you best buy!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Ricks-Garrett
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This image on this screen is crystal clear. I really enjoyed this TV
I would recommend this to a friend - Pros mentioned:Picture quality
LG 75 Inch TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at an excellent price. We have been very happy with this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
LG tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Really like that as it has good sound quality too
I would recommend this to a friend Great Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, LG products are always great, didn't even need a sound Bar.
I would recommend this to a friend- Pros mentioned:Ease of use
LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was easy to program and works great. I cannot judge the sound because I use it with a Bose surround sound system.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, really brings out the room the best looking 75 inch picture I’ve seen
I would recommend this to a friend - Pros mentioned:Picture quality
75 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very. Ni ce. Tv. Nice clear. Picture fits great over our. Fireplace
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my wife and she absolutely love it.
I would recommend this to a friend - Pros mentioned:Picture quality
LG Great TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Tv Happy with my purchase. Clear crisp pictures
I would recommend this to a friend