Customer Ratings & Reviews
- Model:
- 75UT7590PUA
- SKU:
- 12376757
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Connectivity to devices
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good, but sadly to say it went out on me within 6 to 7 months no picture only sound, their online chat was pretty good. They gave me a repair ticket number and hopefully I can get this sent out without being charged. That would be awesome because I love LG TVs.
No, I would not recommend this to a friendLove my new tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service great customer service great delivery service
I would recommend this to a friendGreat tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv. I cannot express it enough. Does well gaming as well
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service the guys were very nice n done an exceptional job.
I would recommend this to a friendLG 75 tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the good price Best Buy is great place to buy
I would recommend this to a friendtelevision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, from salesperson to the delivery people,
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great! Customer service at pickup was amazing!
I would recommend this to a friend75 in tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new tv and this one is just perfect!!!!
I would recommend this to a friendPoor TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colour- doesn’t look natural or soothing to eyes at all made every possible colour change. Response - Response time and load time of content load is slow.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Yogita. Thank you for reaching out about your LG TV (75UT7590PUA) model. We understand the importance of having a TV that delivers natural‑looking color and smooth performance. One helpful step you can try is running the Picture Test in the TV’s settings to check if the panel produces accurate colors independently of apps or devices. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. To address slow response and loading, a full power reset—unplugging the TV for one minute—can refresh the system and enhance app performance. Please email us at lgdigitalcare@lg.sprinklrsupport.com with your model and serial number for further assistance. ^Juvy
Great tv not exactly what I asked for but nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the tv. Only complaint I specifically asked for a 75 inch ROKU tv. I got it home set it up discovered it was not a ROKU tv. It’s fine. And being a single woman it would have been too hard to return.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KathleenD. Thank you for sharing your experience with us regarding your LG 75 Class UT75 Series TV. We understand your inquiry regarding the smart platform of the TV. We are happy to hear that you are loving the TV and enjoying your viewing experience. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-75-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH8XJ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Great value!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for gaming and watching movies, great value!
I would recommend this to a friendLove my tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. It’s perfect and it fits perfectly in my living room.
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Enjoying so far Will recommend for everyone
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, good delivery & Installation. Geek Sad is good.
I would recommend this to a friendNot too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. The interface could be a little faster / easier to use. The remote is challenging when dark because it’s hard to see which buttons you are pressing
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RyanB. Thank you for sharing your experience with us. We understand that the LG 75 Class UT75 Series LED 4K UHD Smart webOS TV (2024) didn't meet your expectations regarding the interface speed and the visibility of the remote control buttons in the dark. We understand your inquiry and value your feedback on usability.
https://www.bestbuy.com/product/lg-75-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH8XJ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Very slow processing time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv comes at a very good purchase price so it is accessible for anyone to buy, but unfortunately the processing time it has when you push a button and wait for an app/tv to turn on is very slow!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Meymey. Thank you for sharing your experience with us regarding your LG 75UT7590PUA TV. We understand that you're experiencing slow processing times when using apps and turning on the TV. Your feedback is important, and we'd like to assist you further. You can try clearing the TV's cache to help improve performance. To do this, press the Home button on your remote, go to Settings > General > Storage, and then select Clear Cache. If the issue persists, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-75-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578189.p?skuId=6578189
We appreciate your patience. —Renzo
Do NOT buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst LG item I’ve ever purchased! The operating system is SUPER slow! There is a 3-5 second delay when you press a button and it’s getting slower by the day. We were deciding between 2 TVs and let the salesman talk us into this one. Lesson learned.. Don’t trust the Best Buy employee cuz he obviously knows just as much as I do about TVs.. Which is nothing!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your experience with the LG 75UT7590PUA. We understand that you're experiencing delays and slow performance with your TV. You may access this link related to your concern: https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899
To help improve the responsiveness, consider checking for software updates in the settings menu. Sometimes, resetting the TV to factory settings can also help with performance issues.
If the problem persists, please reach out to our support team for further assistance. You can send a private message to @LGUSSupport on social media, and they’ll be glad to help.
We appreciate your feedback and hope to assist you in resolving this issue soon!
—Avril
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not bad for price but processor lags a lot. Slow switching channels or apps. Remote weird and sound is horrible. Speed little extra for better tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts on the LG TV (75UT7590PUA) model. We’re glad to hear that the picture quality is decent for the price, but we totally understand your concern about the processor lag, leading to slow channel switching or app loading. The remote design and sound quality can also definitely impact your overall experience. We aim to provide reliable, high-quality products that exceed our customers needs and expectations. To improve performance, try clearing the app cache on your TV, and ensure the software is up to date. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. You can also adjust the sound settings to "Standard" or "Cinema" for a better experience, and consider connecting external speakers or a soundbar.
If issues persist, reach out to us on social media @LGUSSupport for troubleshooting or solutions. ^Juvy
HORRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my tv August 21st to be delivered and installed and they have cancelled and rescheduled 5 times I’ve missed work for them to STILL not bring it and I PAID for it !! This is the worst experience ever!!! I just want my tv!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Elmira. Thank you for reaching out regarding the LG TV (75UT7590PUA) model. We totally get how important it is to get your unit just as you expected, and we're here to help sort things out. If you haven't done so already, we suggest you reach out to Best Buy customer service at 888-237-8289 for any final delivery requests to make sure they take care of the paid service right away. If your retailer can't help, we're more than happy to dive into this further.
Just send us an email at lgdigitalcare@lg.sprinklrsupport.com with your order details and contact information, and we'll help get things moving. ^Juvy
Customer service is a joke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV and 2 weeks later the picture goes black. Best Buy won’t do anything because it’s under LGs warranty. Called Lg to get a tech out. Said one would be here Monday. Mondays here and no tech. Called Lg and they gave me the number to the tech. She said they just ordered parts today for it. How are you going to schedule me and you order the parts the same day of my service date? LG customer service has been the worst I’ve delt with in a long time. And they don’t care at all. Buy a Samsung or anything but LG. Worthless.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (75UT7590PUA) model. We understand your concern about dealing with a black screen and the delays in getting the necessary service. We strive to provide top-notch products and exceptional services to ensure a smooth experience. We recommend following up directly with the service provider to clarify the situation regarding the parts and scheduling. In the meantime, to obtain more information on the concern, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in escalating this matter and finding a resolution that works for you. We truly value your feedback and look forward to helping you. ^Juvy