Customer Ratings & Reviews
- Model:
- OLED77A2PUA
- SKU:
- 6501899
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the exceptional picture quality of the 77" Class A2 Series OLED 4K UHD Smart webOS TV, describing it as impressive, beautiful, and worth the price. The large screen size and vivid colors also receive positive feedback, contributing to an overall excellent viewing experience. While some users have concerns about the refresh rate causing occasional screen issues, the majority of customers are highly satisfied with their purchase.
This summary was generated by AI based on customer reviews.
Worked For 3 Hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up the tv and watched it for about 3 hours before it shut off and wouldn’t turn back on. Returned it 2 days later. Don’t buy LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG.77" Class A2 Series OLED. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Horizontal lines
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and the tv already messed up it keeps showing horizontal lines even after doing the oled care
No, I would not recommend this to a friend- Cons mentioned:Refresh rate
Refresh rate is an issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refresh rate kept causing screen to go black, go with an upgraded version
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Robert! We've attached a link with more info as to why your screen may not be working, and if the troubleshooting there doesn't help, please be sure to reach out with the second link below. We'd love to see what's going on! https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture-CT10000018-1380902746888 https://www.lg.com/us/support/contact ^Ian
Bad customer handling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I raised a ticket to price match this item which was low for total tech member and created a ticket and said they would give me the price match and later came back saying it’s not possible. Very bad treating of customers.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Vivek. We'd suggest that you get in contact with Best Buy directly, to ensure that you are getting heard from your concern. Furthermore, we will surely pass on your feedback to the rest of our team. ~Anthony
- Pros mentioned:Picture qualityCons mentioned:Refresh rate
Best Bang for the Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and a great price from Best Buy. If you’re not a gamer you will never know this is only 60Hz.
I would recommend this to a friendBrand response from LGAnswers
Posted .We’re happy to know that you had a 5-star experience with your LG 77 Inch Class A2 Series 4K OLED webO S23 w/ThinQ AI TV, model OLED77A2PUA. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
- Cons mentioned:Refresh rate
Cheapest, biggest OLED you can buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any OLED is better than any LED, 90% of the time. If you want an OLED and dont mind a 60hz refresh rate, THIS IS AN AWESOME DEAL. Not ideal for gaming but still the best colors and contrast.
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
- Pros mentioned:Picture quality
LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are in live with the quality of this TV. Thank you Best Buy for awesome deals!
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. It's so thin and mounted perfectly to my wall. The picture is outstanding. We are able to connect two wireless headphones at the same time which makes the viewing experience that much better!
I would recommend this to a friend - Pros mentioned:Picture quality
77A2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent tv. If you want extra brightness, just turn off (Energy saver mode). This model is great for its Size. 60hz is not an issue. Love it!!! Recommend for the price!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Got the 77 inch for $1550 on sale. You just can’t beat this quality and size for the price.
I would recommend this to a friend LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first large expensive TV purchase. It is a wonderful TV, I love watching my programs. LG is Recommended for Best TV viewing.
I would recommend this to a friendNew OLEG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ever. I never knew what I was missing until I watched it on this.Absolutely incredible
I would recommend this to a friendLove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it. Amazing tv and amazing value for it!!
I would recommend this to a friendJgjhjb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hyujyyujb CT gbjg frgvf gfg koijn cseg. Cgjvfh nhm
I would recommend this to a friend