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Customer Ratings & Reviews

Your price for this item is $1,599.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 487 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, colors, price, OLED display, size, setup, and ease of use of the 77" Class B3 Series OLED 4K UHD Smart webOS TV. They appreciate the vibrant colors, exceptional picture quality, and great value for the price. Customers are also impressed with the large screen size, easy setup, and user-friendly interface. However, some customers have expressed dissatisfaction with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 487 reviews
  • Rated 5 out of 5 stars

    LG for the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV if you love gaming! The team that came out to setup and mount on the wall were very professional and had great knowledge and advice. I'm sure I will use their service again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality just needed a larger screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. OLED best tech for TVs right now

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, sharp image with great contrast. Size is perfect but make sure your room is big enough for a large TV. Sound is okay. For a TV this nice it’s worth getting a soundbar for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. I can wait to recoment to buy this product is good 100% the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to our son and delivered to him. He said they guys that delivered were great. The whole process was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    LG mouse makes TV impossible to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has everything you could want - Gorgeous picture, very, very smart, great sound. But... the remote in completely dysfunctional. The sensitivity of the default mouse function is such that it is extremely difficult to make selections. I am returning this TV.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there! Thank you for sharing your feedback on the LG OLED77B3PUA. We’re thrilled to hear that you’re impressed with the TV’s picture quality, smart features, and sound.

      We understand how a problematic remote can impact your overall experience. To address the issue with the remote, you might want to try resetting it by removing the batteries for a few minutes and then reinserting them. Additionally, ensure there are no obstructions between the remote and the TV sensor.

      Best Buy Help for Damaged, Defective or Incorrect Orders - https://www.bestbuy.com/site/help-topics/problems-with-an-order/pcmcat204400050015.c?id=pcmcat204400050015


      If you decide to return the TV, we recommend reaching out to the retailer for further assistance. If you need any additional support or have other questions, please feel free to send us a private message on social media @LGUSSupport. We’re here to help and ensure you have a positive experience with LG products.

      Thank you for your feedback and for choosing LG.

      —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best allaround TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for great price. Free channels through LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv a picture just so nice and clear………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great saving and support. Very happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV purchased works great and service was spectacular. The sales representative answered all my questions and found a specific tv that was on sale so I was able to save $500

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, great size, screen quality is impeccable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is great. AirPlay works great, windows screen sharing works fine but not as good as I wanted, I used my iPhone to share pretty much everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with no problems. Delivery went very well. Did not use total tech or Geek Squad for mounting. Local installers are same day, much less expensive and licensed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED for a great value.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. 4K@120 is a revelation. Little on the dark side though. My B7A from 2017 seems to have slightly better OLED brightness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, we had upgraded from a 55” samsung from 2020 and im glad we did! If youre wondering if its worth it, it definitely is. However the sound is terrible. You will need a soundbar to enjoy the tv without it, the tv is hard to hear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sales guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great experience with the sales guy. He was great and very helpful. The only reason i didn't do 5 stars was because of the credit card process. That was just painful and the pain continued. Was hard to make a payment because of the internet site. But the guy that helped us should get a gold star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement fast. Best Buy customer service was very helpful and were able to watch the game on the big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT picture T. V.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good except for rhe stupid circle you have to delete all the time!!!! For older people a real pain in the a--

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappeared

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, terrible sound, and one hot weels car thrown in it kild it completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV NOT the store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV the store not at all. They were less than helpful and didn’t fully disclose some details about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome this is awesome this is. Awesome it's working so good. I would recommend.

    I would recommend this to a friend