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Customer Ratings & Reviews

$1,499.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 366 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture and OLED quality of the 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025). Users find the TV easy to set up and enjoy its sleek design and perfect size. However, some customers have noted that the brightness could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 366 reviews
  • Rated 5 out of 5 stars

    LG OLED TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better TV's out there right now. Have used Samsung for years, but decided to give this one a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LF OLED AI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. It is exactly what I had expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates were knowledgeable and helpful and made my decision to purchase easy. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    77 Inch OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and easy to set up. The mouse function on the remote can be tricky at first, but the option to quickly reset to basic remote settings helps alleviate that concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG B5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great!! Awesome price!! It has amazing picture and was easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture with deep Blacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Deep blacks and vivid color spectrum. Sound quality is decent, but can be modified to accomodate your preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the sale price and looking forward to the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the best when it comes to TV and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is wonderful and the staff working in the tv department are true professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that I would highly recommend. The clarity is truly impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice unit but seriously flawed…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent; however, everything else falls short. The user interface, remote and settings are astonishingly complicated and poorly engineered. The LG Soundbar interface was complicated and lacked the necessary features. Although LG is a pioneer in this technology their software and firmware are deeply flawed. I returned the TV and soundbar within one week of receiving it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, FredC. Thank you for sharing your experience with us regarding your LG - 77" Class B5 Series OLED AI 4K UHD Smart webOS TV. We understand your inquiry about the user interface, remote, and settings being more complicated than expected, even though you found the picture quality to be excellent. Your feedback on the software design is valuable to us.

      While we understand you have returned the unit, we do offer tips to simplify the experience. For instance, the webOS home screen allows you to reorder the app tiles to prioritize your most-used apps. Additionally, the Magic Remote has a Quick Access feature where you can set number buttons as shortcuts to specific apps, letting you bypass the main home screen.
      https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW
      For further assistance and to explore possible solutions for any specific concerns you may have, please contact us at lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Elegant TV .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very elegant Tv , bought it for my son . Thank you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who helped me in the store was very helpful and Jesus the man who setup my TVs was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my purchase!! Graphics looks super clean!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase and installation

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    LGOLED2026

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it and it was cheaper than the $25k one. I will love it

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there! Thank you for sharing your experience with us. We understand your inquiry regarding your new LG - 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025). We are pleased to hear that you are happy with your purchase and the value it provides.
      https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Rated 3 out of 5 stars

    LG b5 77 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a little early to review, but I’m not really happy with this TV. It seems like it’s a little dark. The picture is not much better than my old TV but I might not know how to use it. It doesn’t upscale old programs very well. Maybe time will tell. I’ve only had this for a week.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, RoyT. Thank you for sharing your experience with us. We understand your inquiry regarding the brightness and upscaling performance of your LG 77" Class B5 Series OLED AI 4K UHD Smart webOS TV. Your feedback is important, and we want to ensure you are getting the most out of your new unit's features.
      https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    this TV is very nice and clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV was on sale for one day, so I had to have it. I was waiting for the price to go down, and it did, so I grabbed it, and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and deep blacks. Have it in a room with light and it still has a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, ecellent customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer service from the Geek Squad! The install of the LG-77" went great.

    I would recommend this to a friend