Customer Ratings & Reviews
- Model:
- OLED77C1PUB
- SKU:
- 6453315
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the 77" Class C1 Series OLED 4K UHD Smart webOS TV's picture quality, describing it as "gorgeous" and "amazing" with "inky blacks." They also appreciate its suitability for gaming and its large screen size. While some find the remote control to be laggy and the TV expensive, overall, customers are very pleased with their purchase.
This summary was generated by AI based on customer reviews.
Great movie TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have this TV downstairs setup like a movie theatre. It's gorgeous visual quality makes movies that much better. The only downside is that the audio isn't the best that you need a sound bar.
I would recommend this to a friend- Pros mentioned:Picture quality
77 inch lg oled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best picture I’ve ever seen on any tv. Definitely recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
LG Oled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent. The installers were great as always
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is great unboxing and setup is very easy.
I would recommend this to a friend Phenomenal picture quality and clarity.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our purchase ! The tv quality is great!
I would recommend this to a friendLG OLED 77”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noone can get the LG tv eArc HDMI to connect to either a Definitive Technology or Sonos soundbars. None of the Tech support people from LG, Definitive Technology, or Best Buy have gooten to work since the day the tv was installed. Can only use digital optiical input, which loses Dolby Atmos sound.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG OLED TV PANELS WILL STOP WORKING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an OLED LG TV for ~$6,000 in June of 2019. A little after two years, the TV simply stopped working. I then paid for an LG certified technician to diagnose the issue and their answer was that the LG panel was bad. I used the TV for around ~1,500 hours before this happened. LG's customer service claims they are not at fault because the TV is past its one year warranty period. LG customer service has been terrible to work with and they have taken zero accountability. STAY AWAY FROM LG OLED TVS.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance, Brad. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn
- Cons mentioned:Brightness
Switched to Sony A80j
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have started with the Sony. This one is very dim and the picture on the A80j is sooo much better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Volume adjustment is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has anyone realized there is something wrong with the volume of this tv? The volume adjustment from one sequence to another os too high or too low. Drives everyone in my house crazy. After such a costly investment nothing to do, but will the last LG tv I purchase for this reason, never had I had this happen with any other brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette