Customer Ratings & Reviews
- Model:
- OLED77C3PUA
- |
- SKU:
- 6535930
Customer reviews
Rating 4.8 out of 5 stars with 1750 reviews
(1,750 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, color accuracy, and ease of use of the 77" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023). Many appreciate the vibrant colors, deep blacks, and high contrast offered by the OLED technology, along with the sleek design. However, some users expressed concerns about the remote control and potential for burn-in. The user interface also received mixed feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
love our our
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin is AMAZING!! so knowledgeable!!! TV is the best!!! couldnt be happier!!
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv of 2023 Dolby vision is great and Dolby atmos is awesome
I would recommend this to a friendRated 5 out of 5 stars
Meets my expectations!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart TV has Excellent colour output and durability!
I would recommend this to a friendBrand response from LGAnswers
Posted .We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG 77" Class C3 Series OLED 4K UHD Smart webOS TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Rated 5 out of 5 stars
Living room LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Geeks were the absolute best! Consummate professionals both.
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and the install crew was outstanding
I would recommend this to a friendRated 1 out of 5 stars
Broken TV AVOID BEST BUY short returns period
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING: avoid buying OLED from BEST BUY. Go with other big online stores as they have better return policies. I bought mine for the holidays thinking they would cover me. However I opened it up on Jan 14 th as I was out of town for work until then and it had a ton of DEAD PIXELS. Brand new expensive TV and it’s broken. I tried to call on the 14th and customer service left me on hold. Today I called and these because I was ONE day outside of return window there Nothing they could do to help. Fingers crossed LG will save me where Best Buy failed. SAVE yourself the headache and just get LG or Samsung from other stores with full length returns and windows!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jack. Thank you for taking the time to share your experience with your LG TV (OLED77C3PUA) model. We understand your concern about discovering dead pixels on a new TV, especially after trusting in the quality of such a premium product. We strive to provide reliable, high-quality products and ensure our customers receive the best value for their money. For this situation, we recommend the following steps to get assistance: Run the Pixel Refresher Feature. Your LG OLED includes a built-in Pixel Refresher designed to address minor display issues. You can find this option in the TV’s settings under Support > OLED Care > Pixel Refresher. You may also visit this link to obtain more information: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-pixel-outage-or-colored-dots-on-screen--20150933240306. Since you’ve noted an issue with the return window at Best Buy, we encourage you to send us a private message on social media @LGUSSupport. Include your proof of purchase and a description of the issue. Our team will review your case and explore potential solutions under the manufacturer’s warranty.
We’re here to help and will do everything we can to turn this around for you. Your satisfaction matters to us, and we’re confident we can assist further. ^Juvy
Rated 5 out of 5 stars
LG tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so impressed of the quality on LG TV. Highly recommend
I would recommend this to a friendRated 4 out of 5 stars
77 c3 oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, upgrading from a c8 and the screen is phenomenal!
I would recommend this to a friendRated 4 out of 5 stars
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it maybe the only thing I have to say is the sound I expected a little more but it's acceptable
I would recommend this to a friend- Cons mentioned:Burn in
Rated 2 out of 5 stars
Open box OLED burn in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fight with bby to have them turn on and show you the open box, this OLED TV has a power on time of 345 days and a giant burn in dead center of the screen
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Taylor. Thank you for reaching out to us and sharing your feedback on the LG TV (OLED77C3PUA) model. We understand your concern about the challenges you faced and the disappointment with the condition of the open-box TV. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in December of 2023, it’s now October 2024 and there are very thin black horizontal lines across the entire screen of the tv. So very disappointed with this tv. It was a beautiful picture until now. Thankfully it’s still under manufacture warranty but disappointed it only lasted 10 months
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Melanie. Thank you for sharing your experience with the LG TV (OLED77C3PUA) model. We understand your concern about seeing issues like black lines on the screen, especially with a product that was performing beautifully. We strive to provide top-notch products and ensure a smooth and seamless viewing experience. For help, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. Since it’s still under warranty, we recommend reaching out to LG Support for a possible repair or replacement. Your feedback is crucial, and we want to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you navigate the warranty process and ensure a resolution. We appreciate your patience as we work together on this. ^Juvy
Rated 1 out of 5 stars
Poor quality from LG which i didn't expect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some issues with this old model. my first one got broke after few weeks, didn't power on with flashing whitw light. Replaced one has annoying multi color line popping every now and then which requires pixel clean up.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sureshkumark. Thank you for sharing your experience with the LG TV (OLED77C3PUA) model. We understand your concern about facing these issues, especially with a premium product. We strive to provide high-quality products that exceed our customer's needs and expectations. The flashing white light on your first unit and the multi-color line on the replacement are not typical for this model, and we’d like to assist in addressing these concerns.
For the color lines requiring pixel cleanup, we recommend running the Pixel Refresh feature periodically to maintain the panel’s performance. You can find this option in Settings > Picture > OLED Panel Care > Pixel Cleaning. If the issue persists or occurs frequently, it may indicate a deeper hardware concern that needs inspection. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-run-the-pixel-refresher--20153710651501.
Please send us a private message on social media @LGUSSupport with more details about your unit and purchase. We will be happy to assist with further troubleshooting or arranging service options. Your satisfaction is important to us, and we appreciate the chance to make things right. ^Juvy
- Pros mentioned:ContrastCons mentioned:Burn in
Rated 5 out of 5 stars
The best all-around OLED TV for most people
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first OLED TV and all I can say is WOW! If you’ve only had LCD TVs in the past, the OLED difference is very noticeable with the infinite contrast and 3D look that it gives to the image. My biggest concern with this TV was that it wouldn’t be bright enough but even during the day with 3 windows shining light into the room I’ve found it’s plenty bright enough, and a lot brighter than the budget LCD TV I had before (Vizio M658-G1). LG supports everything you could want in terms of gaming with 4 HDMI 2.1 ports for 4k/120Hz Dolby Vision gaming, VRR, ALLM, etc. I play Xbox Series X on it and it looks amazing! I also play Nintendo Switch and with a few tweaks like upping sharpness to 15 and turning Super Resolution to high it looks almost 4k! Everything I’ve watched on it looks better than ever before and I can’t say enough good things about it. After considering all my options I decided on this TV over the other options: - Compared to the LG G3: A lot cheaper but with the same processor for equal upscaling and clarity. The G3 is noticeably brighter but, like I said, I haven’t felt like the C3 wasn’t bright enough and it was brighter than I expected - Compared to the Samsung S95C: Again, much cheaper and the processor is better than that on the S95C so lower quality content will look cleaner, especially lower bitrate like YouTube TV. The S95C is much brighter and more colorful but Samsung has quality control issues, poor firmware updates, and no Dolby Vision HDR support - Compared to LG C2: The C3 is very similar to the C2 and it’s hard to justify the price increase of the C3. It was worth it to me since I got a good deal and only paid a few hundred dollars more. The C3 has an improved processor with improved dynamic tone mapping with 20,000 zones instead of 5,000 and is a little bit brighter. It also supports DTS passthrough and QMS unlike the C2. A common complaint about LG OLEDs is their aggressive dimming during prolonged high APL scenes. That issue was fixed on the 2023 models. Lastly, the C3 has a new customizable quick access menu that’s nice for changing settings in a snap - Compared to Samsung S90C: This is the C3’s biggest competition this year because they are close in price. The S90C has the better QD-OLED panel and is brighter and more colorful. I went with the C3 because of the Samsung issues I mentioned above with the S95C. I just trust LG more than Samsung as a company to support their products for years to come. Also, QD-OLED appears to have more risk of burn-in and I like to keep my TVs for a long time - Compared to Samsung S95B (2022 model): I wanted a 77” TV and the S95B only comes in 55” and 65”. Also, Samsung issues I mentioned before Conclusion: The C3 is probably the best all around OLED TV for most people. Everything I’ve watched on this looks incredible and LG is a brand you can trust when it comes to OLED. They’ve been making them longer than anyone else and they’ve figured out how to prevent burn-in for the vast majority of users. If all you do is watching news or sports channels all day long then OLED probably isn’t for you but if you watch a variety of content from movies, TV shows, gaming, etc then I think this might be the best TV you can buy. Unless you can afford the LG G3, of course
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the detailed review mentioning the pros and cons to the C3 and all of the TV's available that are comparable! We're glad you chose to go with the LG C3! Enjoy the newest generation processor - the a9 AI Processor 4K Gen6 which uses AI assisted deep learning to analyze what you're watching to boost the quality of your picture and sound! Happy movie night! ^Chris
Rated 1 out of 5 stars
Uniformity/Banding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my 4th exchange smh horrible uniformity, banding!! I guess lg thinks people arent gonna notice? How do they let this pass the quality control line?!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anthony. We sincerely apologize for the repeated issues you have been facing with your LG OLED TV (OLED77C3PUA) model. We understand that you have exchanged it four times already due to poor uniformity and banding, which has left you disappointed.
We assure you that ensuring the quality of our products is of utmost importance to us. We deeply regret any oversight in our quality control process that led to these issues persisting despite multiple exchanges. To obtain more details on your LG product, you can download it's owner's manual: https://www.lg.com/us/support/product/lg-OLED77C3PUA.AUS. If there's anything else we can do to assist you with, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
LG C3 77-Inch OLED TV: A Premium Viewing Experienc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG C3 77-Inch OLED TV is a top-tier display that reaffirms LG’s dominance in the world of premium TVs. Packed with stunning visuals, advanced technology, and an intuitive interface, it’s an outstanding choice for cinephiles, gamers, and anyone seeking a high-end viewing experience. **Picture Quality** The OLED panel delivers breathtakingly deep blacks, vibrant colors, and exceptional contrast. The brightness improvements over previous models, coupled with the α9 Gen6 AI Processor, ensure every scene pops with clarity and detail, even in well-lit rooms. HDR performance is exceptional, particularly with Dolby Vision, which creates an immersive cinematic experience. #### **Gaming Performance** Gamers will appreciate the LG C3’s support for HDMI 2.1, allowing for 4K resolution at 120Hz. With features like NVIDIA G-SYNC, FreeSync, and VRR, this TV eliminates screen tearing and delivers ultra-smooth gameplay. The Game Optimizer menu is a handy addition for quick tweaks, making it a fantastic choice for next-gen consoles. **Sound Quality** While the built-in speakers are decent, LG’s AI Sound Pro offers an upgrade, creating a virtual 5.1.2 surround experience. However, pairing it with a dedicated soundbar or a home theater system will truly unlock its potential for audiophiles. **Smart Features** The webOS platform continues to impress with its user-friendly interface and extensive app library. Personalization features, such as user profiles and tailored recommendations, add to the convenience. LG’s Magic Remote remains a standout, with voice control and intuitive navigation. **Design** The ultra-thin design and virtually bezel-less display make the LG C3 a sleek addition to any living space. The minimalist stand is sturdy, but wall-mounting truly showcases its elegance. **Final Verdict** The LG C3 77-Inch OLED TV is a masterclass in premium home entertainment. While it comes with a hefty price tag, the stunning visuals, advanced gaming features, and robust smart TV ecosystem justify the investment. Whether you're upgrading your home theater or looking for a gaming powerhouse, this TV is a worthy contender. **Rating: 4.8/5**
I would recommend this to a friend - Pros mentioned:Color, Contrast, Picture quality
Rated 5 out of 5 stars
Stunning picture and easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the 77-inch LG OLED TV, and I couldn't be happier with my decision. From the moment I turned it on, I was blown away by the incredible picture quality. The colors are vibrant and true-to-life, the blacks are perfectly deep, and the contrast is simply stunning. Whether I'm watching movies, sports, or playing video games, the image is consistently clear and detailed. The setup process was surprisingly simple. I was a bit intimidated by the size of the TV, but the instructions were easy to follow, and it was up and running in no time. Connecting my various devices was also a breeze. Here are some of the things I particularly love: * OLED Picture Quality: The self-lit pixels deliver unparalleled contrast and color accuracy. It truly makes everything look more immersive. * Deep Blacks: The perfect blacks create an incredible sense of depth and realism. * Simple Setup: Getting the TV set up was quick and straightforward. * Smart TV Features: The webOS platform is intuitive and easy to navigate, with access to all my favorite streaming services. * Size: The 77-inch screen provides a truly cinematic experience. * Clarity: Even fast action scenes are rendered with perfect clarity. Overall, I am extremely satisfied with my 77-inch LG OLED TV. It's a fantastic investment for anyone who wants a truly premium viewing experience. I highly recommend it!
I would recommend this to a friend - Pros mentioned:Color, Contrast, Picture quality
Rated 5 out of 5 stars
The Best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a decade since I bought my last TV which was among the first 4K panels. After seeing this screen compared to my old tv I could use anything else again. The 120 fps is perfecting for gaming and high frame rate content. The colors are incredibly vibrant and vivid and the contrast is insane.
I would recommend this to a friend - Pros mentioned:Color, Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Overall, the picture quality is the winner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 77" C3 to finally replace an aging 60" plasma television. The price was reasonable on sale, and I did not need the over a grand more C4 model as I felt the differences simply were not worth it. Upon setting up the tv I found the WebOS to frankly be clunky at best, not very user friendly and unintuitive at worst. It's too cluttered, too hard to easily customize and add or remove elements that you don't want and need to see etc. I honestly hate the remote, the button placement, especially for the cursor and directional arrow buttons does not seem intuitive at all, and I have to keep looking down to see what I am pressing. A few times I have pressed the wrong button and backed completely out of the program I was watching, and it took a bit to get back. especially annoying during a football game. I immediately purchased an Nvidia Shield Pro and added all of my own apps, as well as turning on HDR10. I simply leave the tv set to the proper input, but it doesn't always return to that input and I frequently reset it. Picture quality is amazing once set to the way you want it. The inky blacks are almost too black lol. I was worried about brightness, but coming from our old tv it has not been a problem. We watched Midway and the Guardians of the Galaxy Christmas special and the colors are vivid and just pop, and intense bright portions of the screen plenty bright. The built-in speakers are barely adequate for news channels much less a movie, but that's a given. A tv like this deserves a 5.1 or better surround system to shine. We have a higher end Klipsch setup with 12" sub and it's awesome, definitely better than a movie theater with teenagers in front of you talking or turning on their cell phone screens during the movie. Overall despite the knocks I gave the tv I really think the image quality is the best part of the experience, and that is exactly what a tv is for, viewing. I really with the remote would be more user-friendly especially for folks with large hands. The Shield Pro remote has very few buttons and it is so much nicer to use that the LG's.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
LG C3 in action
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG C3 OLED is a standout in premium home entertainment. With stunning 4K picture quality, deep blacks, vibrant colors, and ultra-low input lag, it’s a dream for movie lovers and gamers alike. Its sleek design and intuitive webOS interface make it a centerpiece for any living room
I would recommend this to a friend - Pros mentioned:Color, Oled, Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this TV! This is my first LG OLED TV and I just love it! The colors are so vivid and it looks just as good in my living room as it did in the Best Buy showroom. I connected it with my LG Surround Sound System and that took my experience to a whole new level!!
I would recommend this to a friend




























