Customer Ratings & Reviews
- Model:
- OLED77C4PUA
- SKU:
- 10818540
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Best Buy Won't Honor Agreed Upon Price Match
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy committed to a price match and won't honor the agreed upon price now. Purchase from a more reliable vendor.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG TV (OLED77C4PUA) model. We understand your concern about expectations around a price match aren’t met, especially on a premium product like this. We strive to provide high-quality products and exceptional services to ensure a smooth experience. While price match policies and fulfillment are handled directly by the retailer, we still want to ensure you're getting the value and support you deserve from your LG product.
If you’ve already received the unit, we’d be happy to walk you through some of the enhanced features this OLED offers, like the α9 AI Processor Gen7 and the Game Optimizer for smooth, immersive visuals. If you’re still within the return window and exploring other retailer options, feel free to message us and we’ll be glad to help you make the most informed decision moving forward.
Please send us a private message on social media @LGUSSupport so our team can assist further if needed. We're here to support you throughout your ownership experience. ^Juvy
Avoid best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst. ABSOLUTELY UNACCEPTABLE. BEST BUY IS THE WORST.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding the LG TV (OLED77C4PUA) model. We understand your concern about this experience, especially when expectations for a premium product like this are understandably high. Our goal is to make sure you have a great experience, and we’re here to help. If you need assistance, feel free to reach out to Best Buy customer service at 888-237-8289. They can help address your concerns and find some solutions together.
If your TV isn’t working quite right or if it got a little bumpy during delivery, you might want to try a quick panel reset. Unplug it for about 60 seconds and then plug it back in—sometimes, that does the trick for basic performance or signal issues.
We’d love to understand what’s going on and see how we can help further. Just send us a private message on social media @LGUSSupport whenever you’re ready. We’re here for you and want to make sure you get back to enjoying the amazing visuals your OLED TV is meant to provide. ^Juvy
TV broke in the first few minutes of use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst possible purchase. The TV stopped working, never turned on again in the first few minutes I was using. Poor quality, really bad.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Renato. Thank you for sharing your experience with the LG TV (OLED77C4PUA) model. We understand your concern about a new TV that stops working so soon after purchase. We strive to provide high-quality products that exceed our customer's needs and expectations.
If the TV isn't turning on, we recommend checking the power connection and trying a different outlet. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. However, if it still doesn’t work, reaching out to Best Buy customer service at 888-237-8289 or our support team for a replacement or repair is a good next step.
Please send us a private message on social media @LGUSSupport if you need further assistance. We’re here to help and appreciate your understanding. ^Juvy
Unbelievable TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing. Easy assembly and set up, a remote that's easy to use, and a mind blowing picture. Seriously. Its so brilliant you have to pick your settings carefully or you'll be wearing shades to watch TV. Only ding, if you can call it that, would be that the TV's sound isn't much to write home about and it benefits greatly from using a home theater system or soundbar. Don't know if its the TV but it seems like the volume uptick for commercials is way worse than my old TV as well. Movies, sports, etc., come alive on this screen though. I don't know how you could be disappointed in it. Had it for 2 weeks now and no issues.
I would recommend this to a friendLooks incredible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OLED is amazing. Only regret is not going bigger!!! We just moved and this is the highlight of the new place.
I would recommend this to a friendLove this TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will probably never get any other than a oled after this point in life.
I would recommend this to a friend77” LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! Great picture and remote. Very black blacks.
I would recommend this to a friend77' LG OLED C4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome !! Black is truly black white is pure. It really is like looking through a clear window when viewing natural scenes.
I would recommend this to a friendBest TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far worth every penny. The picture quality is top notch when watching movies. If you are a gamer, the picture quality is amazing. If you are on the fence on whether to buy this TV dont hesitate any longer.
I would recommend this to a friendGreat Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace a 55" TV, same brand but 13 years old. it was easy to setup and it is easy to use.
I would recommend this to a friendThe best in oled tv in the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv you can buy in 2025 lg c4 in movie gaming is the beasts I tried different tv nothing like this c4 buy you don't go wrong
I would recommend this to a friendVibrancy & Color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV! OLED is a true difference maker. OLED + 77” makes for the best tv
I would recommend this to a friendLove IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy just window shopping and came out with the best TV I could’ve bought. Also they had a great deal at the moment $800off so it was a no brainer.
I would recommend this to a friendLG 77" C4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Brightness was what was expected even in a bright living room.
I would recommend this to a friendLG OLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new TV LG OLED 77” we purchased in December 2024 works great. It’s clear picture makes it all the better.
I would recommend this to a friendVery pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.every thing about this TV is great! The picture is much better than Sony
I would recommend this to a friendSALESMAN OF THE YEAR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my 77"LG OLED from Best Buy in Braintree MA. The man in the TV section who name is Brian P. was outstanding, Brain knew everything about TV'S. His Professional Knowledge was great. Brian was the reason I bought my new TV and soundbar, Great Job Brain P. Thank you very much for your service
I would recommend this to a friendLG C4 TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Quality is amazing. Works great with a XBOX Series X and PS5.
I would recommend this to a friendBest Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV for sports i have ever owned. NO MORE BLURRRRR.
I would recommend this to a friendOk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to watch 4K UHD and play my PS5 Pro on. It has a great picture and it looks so good although it is not future proof because 8K is right around the corner. Also, for the money that you pay for this thing you expect all these TVs to come with the OLED synergy bracket that’s crazy that we have to pay extra for that.
I would recommend this to a friend