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Customer Ratings & Reviews

$2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 823 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 823 reviews
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tV is absolutely great with an attached sound system. The Geek Guys who installed the wall hanging unit and set up the TV also did a phenomenal job. I have not had a new TV for about 15 years. They made the transition to a smart TV very easy and they were fun as well as informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great picture and sound is really good, happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional installation. On time, and all questions were answered promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service. A PLUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was very knowlegable about this product....best buy needs to hire more people like Christian that loves his job and steers customer towards the product that is best for them...mahalo Christian

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but don’t love the remote or Home Screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv!! I prefer the LG interface and it's super easy to navigate. Syncs perfectly with a Samsung surround sound system. The thinness of the tv also helpful when mounting on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Janet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with the Best Buy staff was awesome. They were pleasant, thoughtful and very respectful. From the purchase thru the install and checking in to see if we need any other help. We recommend the Best Buy in Altamonte very hightly. Thank you all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    77” LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow in startup, but has a good picture and nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 77" C4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a LG 65" OLED to the 77" C4, and wow are we pleased. The panel looks amazing. We did add a Sonos Arc Ultra and surrounds to the setup, there is almost no reason to ever go to a movie theater again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value for this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV will give you everything you need. When it comes to watching movies, as long as your streaming service supports it the HDR and Dobly vision/Doby atmos is amazing. Goes great with the S95TR sound bar system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone from the salesman(Holden) to the delivery guys were fantastic to work with. Best Buy was very easy to deal with!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing screws for the base

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving 3 stars. But not for the tv itself but because it was missing screws for the base. And Best Buy and LG refused to help me when I reached out. Both told me I had to purchase the missing screws even though this is the 5th LG C series television I’ve purchased. And they’ve all came with the screws for the base in the past. It also says parts and services are included on my purchase. I just read it when I came to leave my review. I ended up having to purchase the screws from Amazon. Do better Best Buy. I spend several thousands of dollars with you on a Best Buy credit card. The least you can do is cover 4 screws that should have been in the box of my very expensive television.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the missing base screws for your LG 77" Class C4 Series OLED evo 4K UHD Smart webOS TV. Your feedback is important, and we want to ensure your setup is complete and secure. We understand the situation and would like to look into this further to see how we can help.
      https://www.bestbuy.com/product/lg-77-class-c4-series-oled-evo-4k-uhd-smart-webos-tv-2024/JJ8VPZQ5Z7
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    WOW WOW WOW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is mind blowing!!! It's everything that I wanted and more!!! The clarity is unreal. I didn't pay full price as I got it on sale but even if I did it would be completely worth it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV!!! Worth every penny. Bought it online and picked at local bestbuy. Very friendly staff and entire process was very smooth. LG oleds are unmatched for performance!! Love watching movies on this beast of a TV !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me, my friends and LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a wonderful day at work I get my snacks, raise the foot rest on my recliner, call a few neighbors to come watch using preinstalled apps… and enjoy the evening… me, my friends and LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv sharp picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, would have been nice to have a back lite remote as well as a printed users manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the win the sales rep for awesome really had lots of expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thin sleek look and the OLED screen is crystal clear with vibrant colors! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED has the best picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a large family room. Paired with Sonos Arc and Sub and the family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy is to navigate with the remote control

    I would recommend this to a friend