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Customer Ratings & Reviews

$2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 823 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-823 of 823 reviews
  • Rated 1 out of 5 stars

    Too Much Glare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an anti-glare TV and this one was recommended. However, the screen is like a mirror. The glare was worse than my prior (non-glare) TV.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Aerin. Thank you for sharing your experience with us. We understand your situation and can appreciate how glare on the screen can be bothersome, especially when you were expecting an anti-glare TV. The LG OLED77C4PUA, being an OLED display, offers incredible picture quality, but due to its reflective nature, it can sometimes cause glare in bright environments or rooms with a lot of light.

      To reduce glare, we recommend adjusting the room's lighting or positioning the TV at an angle that minimizes reflections. Additionally, the TV's Brightness Booster feature can be adjusted through the settings to help enhance the display in brighter rooms.
      LG TV - Picture Quality and Optimization | LG USA Support - https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore further solutions or assist with settings adjustments for optimal viewing. We appreciate your patience and look forward to resolving this for you.

      —Renzo LG

  • Rated 1 out of 5 stars

    Not worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG TV has invasive terms of service that MUST be agreed to or the product will not function.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, James. Thank you for sharing your feedback regarding the LG TV (OLED77C4PUA) model. We understand your concern about the terms of service and the need to agree to them in order to use the product. We strive to provide top-notch products and ensure a smooth experience. These terms are required for accessing all of the features and functionality of the TV.

      To manage your preferences, you can review and adjust the privacy settings through the TV's menu under "Settings" > "General" > "Privacy." This allows you to control data collection and usage according to your preferences.

      Please send us a private message on social media @LGUSSupport if you need further assistance or have any questions. We're here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Do NOT waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst TV we have ever owned. Paid over $3000 for this tv. In a year we have had several service calls, several days w/o tv and now the tv is cooked. Got a black line, then a red line now it will not power on. Overpriced piece of junk!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for bringing this to our attention. We understand your concerns about the issues with your LG TV model OLED77C4PUA. To address this, please send us a private message on our social media platform via @LGUSSupport. Our team will assist you in exploring possible repair options or solutions to resolve the problem and ensure you get the support you need. We appreciate your patience and are here to help. ^Sam LG