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Customer Ratings & Reviews

$1,999.99
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Customer reviews

Rating 4.9 out of 5 stars with 900 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the exceptional picture quality, crisp colors, outstanding clarity, and amazing brightness, along with consistently good black levels. They also appreciate the sleek design, thin and lightweight build, and ease of setup. However, some customers have expressed dissatisfaction with the remote control and reported issues with internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 900 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beyond what you think

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vivid colors you will experience is just beyond what you would even think. Rewatching movies and seeing the detail and colors just changes EVERYTHING!! You just won’t understand until you get one, that how good it is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to unbox and set up but requires two people due to bulkiness. Very bright clear picture. Was able to adapt my COX remote to this unit for ease of use. I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    LG has done it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! One of the best, if not the best OLED TV for 2025! The picture is stunning, especially in FILMMAKER mode, the picture is so crisp and bright, that even in a very bright room it's not an issue it all! The antiglare coating on this TV is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Whats up with the sound?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, I'll be happy if it doesn't screen burn in 5yrs from watching to much news. However, there is something not right about the audio processing in this TV. The volume delta between spoken words and action sequences is too high. Can't watch this thing without the remote in my hand to peg it out to near 100 for spoken scenes and be ready to slam it back down to 10 when scenes transition to something else. Haven't found a setting that fixes this other than running it through Bluetooth headphone. Soundbar is not any better, maybe worse, as I decided to buy a high-end LG soundbar as well. The Night-Mode setting is supposed to level these deltas out but its doesn't seem like it does anything. I mean it might be doing something but with the extreme delta you just can't tell the difference. Still to much... Didn't have a problem like this with my old LG I replaced. I was in the market for additional replacement TV but now I'll be doing audio research and not just picture quality. Not sure I'll buy another LG, this is really annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, picture, sound and remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture & great sound, beautiful TV with a great remote that doesn't overdo it with 100ish buttons... and for a wonderful price! It looks awesome over the fireplace, and provides a nice theatre effect.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    My LG-77" Class C5 Series OLED evo AI 4K UHD...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG OLED 77 Class C5PVA WEBOS TV has been an amazing addition to our family room. The picture is crystal clear and the sound is very good as well. Whether it's movies or a sporting event, it seems like you are there live.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Spectacular!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at the edge whether to make a splurge on a 77in TV, and it’s worth it. The vivid colors, brightness, and clarity is just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” Oled C5 tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great and the service at Best Buy was awesome, I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV and Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 65CX to this 77C5 and it is absolutely worth it. The increase in nits, better support for different HDR formats, and picture quality is all amazing. I used the recommended settings for HDR and non-HDR mode from rtings so if you get a chance check out the settings to use some decent user-defined picture quality. If you get a chance to see this in person check it out. I am personally not a fan of the "smart TV" features on any TV and this is no exception. I tested out the Plex client and had issues with some content not decoding properly that plays absolutely fine using direct play on my NVIDIA Shield. There was a new software update a few days ago which increased the brightness and fixed graininess in Dolby Vision, I didn't have a chance to compare before the update but both DV and HDR10 content look great. The sound quality is as expected, not bad, not great, use a soundbar or full surround set up for the best experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks crazy good and everything is really clear. Movies and shows look great, especially at night. Setup was easy and it works great with my Apple TV and soundbar. Definitely happy I went with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inches LG OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good quality and perfect size. Picture is amazing. Sound is excellent. Brightness is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV and Outstanding Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV, and I couldn’t be happier with the experience. Best Buy made the process smooth from start to finish — excellent service, knowledgeable staff, and fast delivery. As for the TV itself — it’s absolutely stunning. The picture quality is jaw-dropping, with rich, vibrant colors, incredible contrast, and deep blacks that make movies and sports feel more lifelike than ever. The AI enhancements really do make a difference, and the 4K detail is crisp and clear. Setup was simple, and the webOS interface is user-friendly and quick. Streaming apps run flawlessly, and gaming on this screen is next-level. Overall, this LG OLED is worth every penny, and Best Buy was the perfect place to get it. Highly recommend both the product and the company!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Goldilocks & the 3 bears review for C5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the B5 because of the price bit quickly found out it was a mistake. The brightness was maxed out and i could barely see the images for day time watching. I returned ot and upgraded to the C5. What a difference, not only is the non-reflect screen look better, but the brightness is insane! So much so, I had to tone it down so I dont go blind it is beyond me why anyone would want the even brighter G5. Just like Goldilocks & the three bears: B5 = too cold, G5, too hot, C5 = just right!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Quick delivery, great value and great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality. Easy to set up. Delivery was quick and efficient. Wr have it set up in a bright living room and it looks phenomenal. Definitely a great tv for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing and very colorful. No issues in a bright room. Sound is awesome as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    LG 77"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and clarity of the picture. Has all the apps I wanted and easy to navigate and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Lg c5 77”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great for streaming,movies,gaming . Don’t care for the remote .watching tv over the air is the same with any tv you need a good outdoor antenna.its a great tv so far.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    LG OLED C5 77 INCH TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Oled C5 great all around tv great for movies and great HDR and upscaling picture quality is great and bright to and color great for all different kind of content would recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger TV. I had a 65” LG CX and somehow this TV is a noticeable upgrade from that already amazing TV. I put all my faith in LG OLED and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new LG TV about a month ago, and the entire experience exceeded our expectations. Initially, I wasn’t aware that Best Buy now works with third marketplace sellers, so I was hesitant given the size of the purchase. I contacted customer service over the weekend, and the representative I spoke with did an excellent job explaining the new process and how everything works. He truly helped put our minds at ease. I also reached out to Beach Camera, and they responded promptly and professionally. By Monday, I was able to track the order and was informed that I would be contacted to schedule delivery. By Tuesday, just three days after purchase, including the weekend - Beach Camera called to provide an update and answer all my questions. We received the TV on Thursday, set it up right away, and after a month of use, it has been amazing. I can’t say enough good things about Beach Camera - they truly prioritize their customers and provide excellent service. Thank you to both Best Buy and Beach Camera for working together to ensure such a smooth and positive experience.

    I would recommend this to a friend