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Customer Ratings & Reviews

$1,999.99
Save $1,700
The comparable value is $3,699.99

Customer reviews

Rating 4.9 out of 5 stars with 899 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the product's picture quality. They particularly highlight the vivid detail and colors, noting that the OLED technology provides an excellent viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 899 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv over priced and for that kinda money theres better options and much more things you could do with that money be smart its not worth it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, James. Thank you for sharing your feedback with us. We totally get where you're coming from regarding the value of the LG TV (OLED77C5PUA) model. Our goal is to provide products that not only meet but also exceed what our customers expect.

      One easy tip to really enjoy your TV's features is to check out the different picture modes in the settings menu. Switching to options like "Filmmaker Mode" or "Game Optimizer" can enhance your viewing experience, depending on what you're watching.

      If you need more help, feel free to drop us a private message on social media @LGUSSupport, and our team will be more than happy to help you out. ^Juvy LG

  • Rated 1 out of 5 stars

    Not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV would not connect to our spectrum cable so we retuned it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, DebF. Thank you for sharing your experience with us regarding the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). We understand that you encountered difficulty connecting the unit to your Spectrum cable service, and we understand your inquiry.

      One simple step that often resolves connectivity issues is to ensure the TV's software is fully up to date, as updates can improve compatibility with external devices and services.
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      We appreciate you letting us know about this, and we'd like to explore why the connection issue occurred. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    Never Showed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it. Had delivery and install scheduled and they never showed. No call, nothing. Never showed. Called twice to check on it and was told it would still be there. A day wasted and no tv

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing what happened with your LG TV (OLED77C5PUA) model delivery. We understand the importance of having your new TV arrive on time—especially when you’ve cleared your schedule and prepared for installation. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to follow up on your purchase. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your order and scheduling details so we can help move things forward. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have evver had, and I have had lots and lots of TV's. Color is absolutely beautiful, crisp, action is clear, and the size is perfect. This TV can do everything you could ask from a TV. It was worth the premium cost to have the best TV on the market. I was always a Samsung fan but not anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Had to get the TV replaced because the HDMI port 2 went bad after a few weeks, but very easy to use and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture, Updated Options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 10 year old 4K UHD 75" Vizio. Installation and setup was a breeze, but make sure you have a pair of helping hands. I mounted mine on the wall using the same wall mount as the old unit. Easily connected to my wifi and had it up and running with my various subscriptions in about 30 minutes. The picture is amazing. Vibrant colors and very rich hues. With 4K content, it is like the people on the screen are in the room with you. The speaker sound is okay, but I've got it hooked up to a Bose sound bar that gives much better sound. Only drawback was I had to buy an adapter to hook up my old Wii unit, but that has worked great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgrade to Original Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been contemplating to replace my 20 yr old Sony Bravia ( original Bravia) for a while, and had been waiting for a good deal from Bedt Buy to appear. So as Christmas approached closer I decided to see what Best Buy had to offer. I looked at several OLED tvs And decided that the LG 77 inch was the final upgrade for me. Its color is awesome, and my boys love the colors of their games on it. Clarity is exceptional, and the overall size is perfect for theater mode. It was way lighter than the original Bravia by far and the ease to mount it was a breeze. I am thoroughly satisfied wht the LG 77 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, fantastic picture. Super light to install with 2 people. I would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Oled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from start to finish. The quality, performance, and ease of use all stand out. Everything worked exactly as advertised and I’d absolutely recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77" LG OLED TV!!!! WOW!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a LG 77-in OLED TV. The TV is spectacular!! The picture is unbelievable and we have it tied into our home theater which is all denon 7.1 surround sound. You would think you were sitting in a movie theater. But what is more important is the delivery Those guys were phenomenal!! I had to tip them for the job they did!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled is a great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 77" LG C5 for our family room. The picture is excellent, and really excels with a 4K stream. I was a bit concerned that the C5 would not be bright enough for this room, but that is not an issue. It is more than bright enough. The audio is ok, but I am thinking about adding a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great colors. Size is like a theater.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice colors. Deep black. At great discount at time. Quick delivery. Like being in a movie theater, the size is so big. Reliable communication with account. Gives me better confidence with my BestBuy purchase. Remote takes getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what they advertised and even more. We wanted a larger LED oled TV. Very easy to install. Light weight so no worries about installing over fireplace will be using Best Buy again. Wonderful customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 2015 LCD model and after six weeks, I am incredibly happy with the purchase. This is my second LG TV and the brand has not let me down yet. Movies and video games look amazing on it. Youtube looks great too. I have a sound bar so I cannot comment on the TV speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING TV - Super good value & amazing experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this TV. What a game changer if you have not upgraded in a few years. The colors are vibrant, and most importantly so far at least…everything just WORKS. I feel LG really worked out some long standing kinks with this C-series and Im absolutely stunned whenever I boot up something in 4K surround sound with my connect LG S80T system. Pure home theater bliss!! Every person who has come over has mentioned the quality when they walk into the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2 thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video like the size , picture quality and ease of use- would buy another if I had the room for it- great price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 77” C5 television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 77” C5 has the brightest, clearest, sharpest picture of any television we have ever owned. It is remarkably light for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG tv lover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my LG love the picture super brilliantly colors super thin tv looks good on my wall that from the side you can barley see the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good picture quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is enjoying it immensely. Color and brightness is just right. Very happy with the purchase. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mrs. Kolu Kromah

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG OLED evo AI meets all expectations.; ie, light weight, excellent sounds, clear pictures and more

    I would recommend this to a friend