Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED77C5PUA
- SKU:
- 10187414
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the exceptional picture quality, crisp colors, outstanding clarity, and amazing brightness, along with consistently good black levels. They also appreciate the sleek design, thin and lightweight build, and ease of setup. However, some customers have expressed dissatisfaction with the remote control and reported issues with internet connectivity.
This summary was generated by AI based on customer reviews.
Professionally proficient!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stephanie/Chris …. Kind, considerate & obviously super “nerds” as they efficiently delivered my latest TV.
I would recommend this to a friendLG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price with an excellent picture quality!!!!!
I would recommend this to a friendBig tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good would recommend. It’s a very detailed tv, I can see ms Rachel’s pores
I would recommend this to a friendLF OLEAD C5 is excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase and prompt delivery and follow up service which prompted me to purchase 2 yr extended warranty.
I would recommend this to a friendLG tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love LG tvs. My husband and I love streaming on the weekends. Especially during these cold winter times.
I would recommend this to a friendLG 77” Class C5 series OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly an awesome picture and awesome experience at the store
I would recommend this to a friendAmazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and looks great! Good picture and easy to use.
I would recommend this to a friendBeautiful Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture lots of free channels Fast response
I would recommend this to a friend- Pros mentioned:Brightness
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upscaling wasn’t great… it was bright enough for me but just seemed glossy at times. I ended up exchange this for Sony A95L
I would recommend this to a friend LG television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great salesman, took ca re of me and showed me how took hook everything together, like soundbar
I would recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over I love this TV the apps can be a little delayed but it my Internet provider. Great quality for viewing movies and games. Great technology.
I would recommend this to a friendCustomer service at the Holland Michigan store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG TV isn't too bad but after purchasing and a day before delivery the tv had a 500 dollar price drop,the manager at the store said because there was some bundling they couldn't do the price guarantee after some argument I left disappointed and thought I would contact corporate but instead I tried online talking to a rep named Victor and he took care of it right away.
I would recommend this to a friendLG 77” C5 Series
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and setup was done on time and in a professional manner.
I would recommend this to a friendNot so happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart WebOS is very complicated and gets in the way, hard to add apps to the screen, very unenjoyable, went back to a ROKU stick .... much better and easier to use and work with. The TV Screen lack a lot of brightness in daylight, if you change brightness levels for day, then when dark, it is overbearing. Not really happy with it.
No, I would not recommend this to a friendGreatbTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our game room! Just what we needed to complete the room.
I would recommend this to a friendDoloresB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the LG. I always had a Samsung. LG is comparable.
I would recommend this to a friendBest tv ever for clarity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control is not user friendly and I am having issues installing the Direct TV streaming app
I would recommend this to a friend- Pros mentioned:Picture quality
NOT A GOOD BUY FOR SENIORS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture is a 10. Spending hours trying to figure out how to log into Hulu. No support from Best Buy. They are great in selling you a TV but they are a ZERO in teaching you how to use the remote.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Allan. Thank you for reaching out and sharing your experience. We understand the importance of enjoying your LG TV (OLED77C5PUA) model not just for its picture quality, but also for easy access to your favorite apps like Hulu.
One helpful step is to press the Home button on the Magic Remote, scroll to the Hulu app, and select it. If you haven’t logged in before, the app should automatically display the Sign In screen. If it doesn’t, you can open the app’s Settings menu (usually found in the sidebar) and choose Log In from there. You may also want to ensure the TV’s software is up to date by going to:
Settings → Support → Software Update → Check for Updates. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-the-hulu-app--20150717611047.
If you’d like us to walk through the steps or check anything else on your TV, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
Lg c5 tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is way to bright, no contrast. Also characters not clear, need help to adjust tv and sound bar
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Peshy. Thank you for sharing your experience with your LG TV (OLED77C5PUA) model, and we understand the importance of having a picture and sound setup that delivers the clarity and balance you expect. For Picture: Go to Settings > All Settings > Picture > Select Mode and switch to Cinema or Filmmaker Mode for better contrast and brightness.
For Sound: Go to Settings > All Settings > Sound > Sound Mode and choose Clear Voice Pro to enhance speech frequency, making dialogue clearer amid background noise. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and https://www.lg.com/us/support/help-library/lg-tv-how-to-change-the-sound-out-setting--20153207541373. We’d be glad to take a closer look and help fine‑tune your TV and soundbar. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
DONT BELIEVE THE HYPE‼️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THE C5‼️NO REMOTE SUPPORT ‼️ALSO, WILL NOT WORK WITH 18G 4K HDMI AUDIO EXTRACTOR, AS ADVERTISED‼️NO CUSTOMER SUPPORT ‼️
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Theodore. Thank you for reaching out, and we understand the importance of having your LG TV (OLED77C5PUA) model work seamlessly with your setup. This unit is designed to work with the LG Magic Remote, which pairs through both Bluetooth and infrared. If the remote you’re using isn’t pairing or responding, one helpful step you can try is performing a remote re‑pair: Press and hold the Home + Back buttons for 5 seconds to reset pairing
Then point the remote at the TV and press OK to re‑pair. The C5 series features HDMI 2.1 (48Gbps) ports. Many 18G (HDMI 2.0) extractors encounter handshake problems with 4K/120Hz or Dolby Vision signals. In TV settings under External Devices > HDMI Settings, set HDMI Deep Color to "Off" or "4K" for that port to stabilize the extractor at a lower bandwidth. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED77C5PUA.AUS. We’d like to assist further.
Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy