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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 664 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) highly for its exceptional picture quality, with users describing it as beautiful, crisp, and clear, and also appreciate the OLED quality and impressive black levels. The TV's brightness and size are also well-received, along with its smooth gaming performance on consoles like the XBOX Series X. However, some customers have expressed dissatisfaction with the remote control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 664 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Great TV. Awful remote function.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Awful remote. So awful, it ruins the entire experience. The mouse pointer is extremely annoying and I can't make it go away. Please allow this terrible feature to be disabled on this model. It's a TV, not a personal computer! Get a clue LG. Most people hate your remote. Also the home button is in the wrong location.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, WilliamH. Thank you for sharing your experience with us regarding your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We understand your inquiry regarding the Magic Remote pointer and button layout. We understand your inquiry and to assist you with the pointer, you can temporarily disable it by pressing any of the four directional arrow buttons (Up, Down, Left, or Right) on the remote, which allows you to navigate using the standard button method.
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Godfrey Grey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discount price made it very attractive to buy. The sales representative was very knowledgeable and impressive that I decided this was the time to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV. Would Recommend highly. Have never seen such detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good colors, colors are vibrant. Good sound, excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Very happy with my purchase! Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very easy to use tv grate quality and it looks expectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 65" and 77" OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this TV, looks great! Sleek, close to wall, great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV ON THE MARKET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture! I liked it so much, I put another in my bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesnt get old!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung in the living room but moved it to the bedroom. Had a c1 in my gaming room and loved it! So took a chance on the c5 for the living room and it’s amazing! Just like the C1 doesn’t disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting on opening it. But heard amazing things about this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, though definitely measure your car and doorways before buying. the box is closer to 100in long and I ended up walking it around my side yard because it didn't fit through my house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great LG OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great picture, easy setup, I think equal to if not better than the Samsung new 95

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Easy setup and looks great. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Needed this 77 inch for my 20x20 room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality and colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and colors make sure you have space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and size, love watching movies on this

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Pictures is awesome! Def. Would recommend this tv !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice great picture and installation guys were gre@t to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Q Vision

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but I few hundred dollars more for the tv. All in all solid buy at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv very clear picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearest tv! We have really enjoyed it. It’s like you’re really there!

    I would recommend this to a friend
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