Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) highly for its exceptional picture quality, with users describing it as beautiful, crisp, and clear, and also appreciate the OLED quality and impressive black levels. The TV's brightness and size are also well-received, along with its smooth gaming performance on consoles like the XBOX Series X. However, some customers have expressed dissatisfaction with the remote control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 664 reviews
  • Rated 4 out of 5 stars

    Awesome picture, Mid interface & remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a about a month. Awesome picture quality. The WebOS and remote are just mediocre. I like the picture modes. Cinema with Dolby Vision appear the match what you'd see in the theatre very closely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Renovation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV and all the components we bought with it. Price was well worth it. TV quality is point on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 C5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Quality is through the roof with how nice it all is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is ultra thin. Love the picture. I thought it was going to be to big but its not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying football on this screen! Graphics are great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great for two grand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's average I don't know if it's worth the money. I bought the geek squad and insurance policy that extra $179 added on or whatever and that whole process was useless. When I did want to make sure I was optimizing the TV they were totally useless. Got a guy in Australia who could only read the typical troubleshooting you could find on your phone more easily and I wasted 40 some minutes. So the TV's Fair Best Buy wasn't helpful at all

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the value of the unit and the support process you encountered. Your feedback is important, and we want to ensure you are getting the most out of your display's features. To help optimize your picture, we recommend selecting Filmmaker Mode in the Picture Settings, which automatically adjusts the settings to match the content creator's original intent.
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you.

      —Renzo LG

  • Rated 5 out of 5 stars

    Epic Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv especially with the sale. The 4k is crystal clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lg tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great!! Controls a little complicated to figure out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally colors that pop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Had it delivered. Delivery was fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING AND BRILLIANT COLORS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is yet another outstanding OLED tv by LG. The price right now is really affordable as well for such a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg oled 77 inch tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is high quality and I have no complaints and the good thing about this tv is that you can use you’re phone as the remote to control the tv just like a Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar that goes with TV but sold seperatr is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, was reluctant at first but your sales staff made me feel comfortable & I wasn’t pressured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI Capabilities

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that TV has AI suggestions for quality of picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Samsung person for 30yrs but wife talked to me to change to this LG and wow i love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV Remote okay. The remote also controls a smaller Vizio tv I have in the vicinity as this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED EVO TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV that i have owned. The clarity and picture is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Service from Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Best Buy customer service not so much. Bought TV Nov 17. Best Buy to deliver Dec 3. On Dec 3, they brought wrong TV. Reschedule required…earliest date Dec 17. Called Best Buy to see if they could move this up. They hung up on me. Went back to store to setup my own pickup. Was told first that I had to return tv (I never got), refund (5 to 7 days to clear), and buy again ie have a double charge of $2000 plus on my card.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Michael. Thank you for sharing your experience with us. We understand your inquiry regarding the service and delivery experience with your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025).
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG C5 77"

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 77" LG C5 is a perfect TV. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV C5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Approachable staff and fast transactions.

    I would recommend this to a friend
Sponsored