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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 670 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) highly for its exceptional picture quality, with users describing it as beautiful, crisp, and clear, and also appreciate the OLED quality and impressive black levels. The TV's brightness and size are also well-received, along with its smooth gaming performance on consoles like the XBOX Series X. However, some customers have expressed dissatisfaction with the remote control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-670 of 670 reviews
  • Rated 5 out of 5 stars

    Happy Purchases at Christmas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very personable and helpful sales personnel as well as delivery people this is why I went to Best Buy for my purchases. I wasn't looking for the cheapest place. I was looking for the place I would be most comfortable asking questions, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pankaj

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really good and whoever sells man is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LF OLEAD C5 is excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase and prompt delivery and follow up service which prompted me to purchase 2 yr extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV , has a great picture. I would recommend this TV if you watch a lot of movies liek we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77” C5 Series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup was done on time and in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great salesman, took ca re of me and showed me how took hook everything together, like soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DoloresB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the LG. I always had a Samsung. LG is comparable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatbTV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our game room! Just what we needed to complete the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best tv ever for clarity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control is not user friendly and I am having issues installing the Direct TV streaming app

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    NOT A GOOD BUY FOR SENIORS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is a 10. Spending hours trying to figure out how to log into Hulu. No support from Best Buy. They are great in selling you a TV but they are a ZERO in teaching you how to use the remote.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Allan. Thank you for reaching out and sharing your experience. We understand the importance of enjoying your LG TV (OLED77C5PUA) model not just for its picture quality, but also for easy access to your favorite apps like Hulu.

      One helpful step is to press the Home button on the Magic Remote, scroll to the Hulu app, and select it. If you haven’t logged in before, the app should automatically display the Sign In screen. If it doesn’t, you can open the app’s Settings menu (usually found in the sidebar) and choose Log In from there. You may also want to ensure the TV’s software is up to date by going to:
      Settings → Support → Software Update → Check for Updates. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-the-hulu-app--20150717611047.

      If you’d like us to walk through the steps or check anything else on your TV, feel free to send us an email at [email protected] so our team can assist you directly. ^Juvy LG

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