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Customer Ratings & Reviews

$2,375.34
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Comp. Value: $3,699.99

Customer reviews

Rating 4.9 out of 5 stars with 660 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 660 reviews
  • Rated 5 out of 5 stars

    Epic Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv especially with the sale. The 4k is crystal clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade and look’s great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it only had it for a week but is a great upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great!! Controls a little complicated to figure out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally colors that pop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Had it delivered. Delivery was fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is outstanding. Installers Vivian did progessio job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING AND BRILLIANT COLORS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is yet another outstanding OLED tv by LG. The price right now is really affordable as well for such a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar that goes with TV but sold seperatr is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, was reluctant at first but your sales staff made me feel comfortable & I wasn’t pressured.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV Remote okay. The remote also controls a smaller Vizio tv I have in the vicinity as this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI Capabilities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that TV has AI suggestions for quality of picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Samsung person for 30yrs but wife talked to me to change to this LG and wow i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED EVO TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV that i have owned. The clarity and picture is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Service from Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Best Buy customer service not so much. Bought TV Nov 17. Best Buy to deliver Dec 3. On Dec 3, they brought wrong TV. Reschedule required…earliest date Dec 17. Called Best Buy to see if they could move this up. They hung up on me. Went back to store to setup my own pickup. Was told first that I had to return tv (I never got), refund (5 to 7 days to clear), and buy again ie have a double charge of $2000 plus on my card.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Michael. Thank you for sharing your experience with us. We understand your inquiry regarding the service and delivery experience with your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025).
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG C5 77"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 77" LG C5 is a perfect TV. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV C5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Approachable staff and fast transactions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was terrific. Professional, knowledgeable, respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product have no complaints would buy lg again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ronnie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would highly recommend it to anyone looking for a good television?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV as a gift to a Greadchild's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of theTV. The install is on Monday. I would recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Purchase! Really happy with the television!

    I would recommend this to a friend