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Customer reviews

Rating 4.9 out of 5 stars with 866 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) highly for its exceptional picture quality, with users describing it as beautiful, crisp, and clear, and also appreciate the OLED quality and impressive black levels. The TV's brightness and size are also well-received, along with its smooth gaming performance on consoles like the XBOX Series X. However, some customers have expressed dissatisfaction with the remote control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 866 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fantastic. Clear quality picture. Great got bedrooms.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    David

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv i have ever owned. excellent picture!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use. May not be the TV for you if you have a room with windows. Lots of glare.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied wit Tv Thank you. Best Buy you have awesome products and geek squad instAllation

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Huge LG 77”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional across the board- easy to use with intuitive remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color, but a difficult interface with no WRITTEN instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Product but Bad Company, LG.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV: gorgeous colors and 4k resolution. I did not like the fact that there were several legal agreements I had to accept before I could use the TV. These legal agreements included LGs right to sell what I was watching and other violations of privacy. In short great TV ruined by LGs need to profit by what I watch and what I search for on the Internet.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Gary. Thank you for sharing your experience with us regarding your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the user agreements and the privacy settings of your new TV. Your feedback is important, and we want to ensure you feel comfortable and in control of your viewing experience.
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      To manage your privacy preferences, you can go to Settings > All Settings > Support > Privacy & Terms > User Agreements, where you can choose to opt out of optional agreements such as Viewing Information, Interest-Based Advertisement, and Live Plus while still maintaining the core functions of your TV. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you.

      —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv 75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv great picture quality well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV and delivery service is amazing! I would definitely recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Chef's kiss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! Easy to use. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - wow wow the best tv I have ever owned. LG did their thing with this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing image. I've noticed more detail in movies I've seen a dozen times. Underwater scenes are incredible. I find the LG remote somewhat difficult but that could just be me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Amazing clarity and so light weight for the size,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, and easy to navigate it was a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love picture quality except glares at daylight otherwise it's a beautiful set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG C5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great buy, picture quality is great sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Local union president

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up. Lots of good features in the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is incredible. Crisp clear picture. 77 in is very immersive!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    He's in love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he absolutely loves this TV! The color is dynamic and great for watching his sports shows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV/ Best Buy installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and clarity. Also very impressed with the Geek Squad installers.

    I would recommend this to a friend