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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 867 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) highly for its exceptional picture quality, with users describing it as beautiful, crisp, and clear, and also appreciate the OLED quality and impressive black levels. The TV's brightness and size are also well-received, along with its smooth gaming performance on consoles like the XBOX Series X. However, some customers have expressed dissatisfaction with the remote control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 867 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Picture Great-Remote Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is awesome. Set up is horrible, as is the remote. As I will be going to a universal remote, I will soon get to eliminate that piece of crap. I also did not like that I had to set up an LG acct. what is it with companies today? We’ve got too many accounts, too many IDs, and too many passwords! Stop!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the Magic Remote and account requirements for your LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. To make navigation easier, you can adjust the pointer speed and size in the "Accessibility" menu or use the directional buttons on the remote to move through menus without the pointer.
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    BEST SALESMEN EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are thrilled with this 77" LG tv. Our salesman in the Copperfield store {JEFF} AND the manager who helped us [JIMMY] WERE INCREDIBLY patient and relentless in helping us solve the financing issues Citibank was having.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality hi def tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has very good definition. Good side viewing angles. It also automatically adjusts to the type of show you are watching; animated, video game, movie etc.. Easy to set up. Overall, very pleased but it still has a fair bit of glare from the windows and I'm not a fan of the alexa remote. I'd rather have a regular dumb remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and clarity. of the tv is amazing. The TV buttons are easy to navigate

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LG C5 OLED

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really great tv, recommend going on youtube to fine tune the display settings

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! I would strongly recommend this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77” LG OLED EVO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the basement theater area with low lighting. Crisp & Clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exellent tv in term of clarity, sound, quality, and picture. It is worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a stunning picture that delivers a movie theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, love the colors especially when playing spiderman

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 3 out of 5 stars

    Good - some bloom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some blooming issues with subtitles but other than that this panel gets very bright and looks amazin

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) provides an amazing and bright picture, but you are noticing some blooming issues specifically with subtitles.
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      We understand your inquiry and recommend adjusting the Subtitle Transparency or changing the font color to a light grey within your app settings, as OLED technology features self-lit pixels that can be further optimized by reducing the high contrast of pure white text against dark backgrounds. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Excellent picture. Sound is pretty good. I would recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    thanks again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so far, works great for me ....Just had to get used to a remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has excellent picture and sound and brightness Its a great TV and would recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is perfect and coupled with a good home theater system delivers a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG C5 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and the sound quality is superb. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain about the picture quality or responsiveness for gaming. Great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was terrific. Professional, knowledgeable, respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Great Service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great service! Thank you Folsom store for you help.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ronnie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would highly recommend it to anyone looking for a good television?

    I would recommend this to a friend