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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 867 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) highly for its exceptional picture quality, with users describing it as beautiful, crisp, and clear, and also appreciate the OLED quality and impressive black levels. The TV's brightness and size are also well-received, along with its smooth gaming performance on consoles like the XBOX Series X. However, some customers have expressed dissatisfaction with the remote control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 867 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding quality, colors and sound. Easy to ope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and colors both in bright daylight and in the night.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Pictures is awesome! Def. Would recommend this tv !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Would recommend this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Needed this 77 inch for my 20x20 room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and size, love watching movies on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great picture, linked up fine to LG sound bar and sub woofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV. No guide/manual to show how to use it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv. Just would have liked it to come with a manual or guide so we could know how the utilize its features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Clearer than real life! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV 77"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely flawless picture. This TV works well with others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality even in well lighted room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. Colors are great. Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Resolution!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with sharp clear resolution. Very easy set up! Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C5 77" OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG OLED TV, crisp colors and outstanding clarity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when purchasing, easy to set up. Great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture.. easy set up … @ salesagent was very informative..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pic Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Oled has the best picture I have ever has so far.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Great TV. Awful remote function.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Awful remote. So awful, it ruins the entire experience. The mouse pointer is extremely annoying and I can't make it go away. Please allow this terrible feature to be disabled on this model. It's a TV, not a personal computer! Get a clue LG. Most people hate your remote. Also the home button is in the wrong location.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, WilliamH. Thank you for sharing your experience with us regarding your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We understand your inquiry regarding the Magic Remote pointer and button layout. We understand your inquiry and to assist you with the pointer, you can temporarily disable it by pressing any of the four directional arrow buttons (Up, Down, Left, or Right) on the remote, which allows you to navigate using the standard button method.
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Doesnt get old!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung in the living room but moved it to the bedroom. Had a c1 in my gaming room and loved it! So took a chance on the c5 for the living room and it’s amazing! Just like the C1 doesn’t disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Couldnt be happier. Has Great Sound And Image Quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Beautiful picture crystal cleat and vibrant colors

    I would recommend this to a friend