Customer Ratings & Reviews
- Model:
- OLED77C5PUA
- |
- SKU:
- 6621825
Customer reviews
Rating 4.9 out of 5 stars with 867 reviews
(867 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) highly for its exceptional picture quality, with users describing it as beautiful, crisp, and clear, and also appreciate the OLED quality and impressive black levels. The TV's brightness and size are also well-received, along with its smooth gaming performance on consoles like the XBOX Series X. However, some customers have expressed dissatisfaction with the remote control functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
77 C5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Quality is through the roof with how nice it all is.
I would recommend this to a friendRated 5 out of 5 stars
TV Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying football on this screen! Graphics are great!
I would recommend this to a friendRated 4 out of 5 stars
Lg TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound, would recommend to anyone
I would recommend this to a friendRated 5 out of 5 stars
Epic Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv especially with the sale. The 4k is crystal clear
I would recommend this to a friendRated 5 out of 5 stars
Finally colors that pop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. Had it delivered. Delivery was fantastic
I would recommend this to a friendRated 3 out of 5 stars
Not that great for two grand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's average I don't know if it's worth the money. I bought the geek squad and insurance policy that extra $179 added on or whatever and that whole process was useless. When I did want to make sure I was optimizing the TV they were totally useless. Got a guy in Australia who could only read the typical troubleshooting you could find on your phone more easily and I wasted 40 some minutes. So the TV's Fair Best Buy wasn't helpful at all
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us regarding your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the value of the unit and the support process you encountered. Your feedback is important, and we want to ensure you are getting the most out of your display's features. To help optimize your picture, we recommend selecting Filmmaker Mode in the Picture Settings, which automatically adjusts the settings to match the content creator's original intent.
https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you.
—Renzo
Rated 5 out of 5 stars
AI Capabilities
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that TV has AI suggestions for quality of picture and sound
I would recommend this to a friendRated 5 out of 5 stars
LG OLED EVO TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV that i have owned. The clarity and picture is awesome.
I would recommend this to a friendRated 5 out of 5 stars
LG C5 77"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 77" LG C5 is a perfect TV. Very happy with the purchase
I would recommend this to a friendRated 5 out of 5 stars
LG TV C5
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service. Approachable staff and fast transactions.
I would recommend this to a friendRated 5 out of 5 stars
TV as a gift to a Greadchild's
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size of theTV. The install is on Monday. I would recommend Best Buy.
I would recommend this to a friendRated 3 out of 5 stars
Poor Service from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Best Buy customer service not so much. Bought TV Nov 17. Best Buy to deliver Dec 3. On Dec 3, they brought wrong TV. Reschedule required…earliest date Dec 17. Called Best Buy to see if they could move this up. They hung up on me. Went back to store to setup my own pickup. Was told first that I had to return tv (I never got), refund (5 to 7 days to clear), and buy again ie have a double charge of $2000 plus on my card.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Michael. Thank you for sharing your experience with us. We understand your inquiry regarding the service and delivery experience with your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025).
https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV Remote okay. The remote also controls a smaller Vizio tv I have in the vicinity as this one.
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and natural. Surround add on is worth it.
I would recommend this to a friendRated 5 out of 5 stars
Great for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all 3 consoles and they all look amazing on this tv
I would recommend this to a friendRated 4 out of 5 stars
I Can See Clearly Now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is so clear and big enough to be able to watch tv from another room. Enjoy watching football games on it.
I would recommend this to a friendRated 4 out of 5 stars
First time product was defectuoso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen with problems when they deliver and i unhappy with the support
I would recommend this to a friendRated 5 out of 5 stars
tv installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was excellent service! this store is the best !!
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Honest review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote sucks. Ok TV. Spend the extra $ and get the G Series
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) is performing well, but you are not finding the remote to be ideal and are comparing it to our G Series.
https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
We understand your inquiry and recommend ensuring that the Magic Remote pointer speed is adjusted in your settings to better suit your navigation preferences for a more comfortable experience. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
- Pros mentioned:Black level, Oled quality, Picture quality
Rated 5 out of 5 stars
LG OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the LG OLED evo AI C5 4K Smart TV and I’m extremely happy with it so far. The picture quality is amazing—colors are vibrant and the blacks are truly deep, which makes movies and shows look very realistic. The OLED display makes a huge difference compared to a regular LED TV. The setup was quick and simple, and the smart interface is easy to navigate. Streaming apps load fast and everything runs smoothly. I also like the AI features that automatically adjust the picture and sound depending on what you’re watching. The design is very sleek and modern, and it looks great in my living room. Overall, this TV feels like a big upgrade and has made watching movies and shows much more enjoyable.
I would recommend this to a friend








. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)

















