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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1406 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 77" Class CX Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, with many noting that it is the best they have ever seen. The large screen and vivid colors also impress users, making it an ideal choice for gaming and movie watching. While some find the price to be expensive, many agree that it is worth the investment for the quality and features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,406 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the 65” version of this TV so it was a no brainer for me to pick this model for a much larger viewing room. Especially now that the price had dropped significantly from the original retail price. And like the 65” TV, the picture on this 77” version is truly amazing. I have this hooked up to an external audio system so I can’t really comment on the TV audio. But, if picture quality is important to you, then I would highly recommend this TV. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Much better than the lemon Samsung we had prior.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, far much better than the Samsung we replaced after six months of trouble. The picture is very clear and we have been very impressed. The only drawback is the size as we wanted larger than 77”. I know LG is working on larger models for the future so we will likely stay with LG on all future purchases. No more Samsung TVs. Most importantly, I have restored my faith in Best Buy as they stepped up to help when Samsung almost gave me an ulcer from stress. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Change your home theater experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With any large scale return to the movies in doubt for some time to come, this 77” OLED makes the home viewing experience that much closer to being in the theater. The picture is fantastic, with deep true blacks and vibrant colors right out of the box, but also allows the viewer to fine tune to your specific viewing preferences. There is no doubt that this is an expensive TV, but if you have the space for it and the right audio set up, the picture quality is worth every penny. Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has 4 hdmi inputs that can run 4K at 120hz. Picture quality is the best I have ever seen. Color accuracy and the blacks cannot be matched. I was debating to get an 85 in Samsung Q90t but seeing what this tv has and offers it was a no brainer. Very happy with purchase and sales price. It will be able to handle the PS5 and Xbox Series X as well as gaming rigs with no problem. This is a TV that is recommended for gamers due to its functions such as G-Sync. Get it you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny for pitch perfect black

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been waiting for years to purchase an LG OLED Tv and all I can say is IT WAS WORTH IT. The deep blacks make an enormous difference in the viewing experience. The effects created because of the way OLED lights word are astounding. You won’t regret purchasing this TV. You will, however, need 2 people to set this bad boy up - it’s 77” and too heavy and wide for one to do on their own. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG OLED tv. Picture is great. WebOS works well. Just needs HBOMax. Burn in is always a concern, but there are screen savers and screen settings to prevent burn in. TV has eARC with Dolby atmos which is great with a Sonos Arc. Alll hdmi outputs are 2.1 compared to Sony AG9 which is only 2.0. May need to play around with picture setting depending on content and/or gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Easy to set up. Can’t bemeive how easy it was to add remote control for my cable box to the LG remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV that offers advanced features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality with all four HDMI ports 2.1 to allow for 120 hz at 4K. I expect that this TV will keep up with technology improvements for several years. Extremely thin screen. Easy to move around on my TV mount. It is expensive, but it you can afford it, I highly recommend. I don’t love the remote though, and it works through Bluetooth, which means I can’t use the TV remote to adjust the volume on my Sonos surround sound speakers. That was a disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Oled
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    ITS BIG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOAH, the size. OLED, nothing can compare. Only thing, the price, it is steep. Purchase if you truly will use often.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV! It’s the best and largest TV I’ve ever owned. The picture quality is unbelievable but really can’t see it’s full capability unless you have a 4K Blueray player. There have been two issues I’ve encountered. 1. The TV sometimes locks up while browsing content in an APP and the only to unfreeze it is to power cycle the TV. 2. The store content disappeared so when I put the TV in store mode I can’t show those beautiful pictures to guests anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG makes a great OLED for this price range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing TV for about 2 weeks now, I am in love with it. Very vivid picture and many options to control the power of this TV. Nice screensaver mode when you pause the program to grab snacks or whatever as it's automatic and I see where it's turned on by default. Stand is nicer than most TV's I've looked at and skinny so as not to come close to the edge of my furniture since I didn't mount in on the wall. Hope it lasts for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV!! Easy to use and the picture is phenomenal!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Purchased the 65 inch and 77 inch. Great picture and the magic remote is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Too Dark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good not so bad and HDR is actually pretty good upscaling does a decent job. the issue is that it crushes blacks and dark scenes are almost unwatchable especially on 1080P content. i have to turn lights off and shut the blinds down. im not sure why its like that maybe its my room its kind of bright but i would not say that its really bright on the scale of 1-10 i would say my room is about 7. maybe its because im coming from a really bright LED tv Sony 930E and im used to bright picture. over all i think if you have a bright room do not get this tv also if you are used to bright LED Tvs also do not get it. Its is really dim and dark you definitely notice it. I had to send this TV back

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to install and use. Smart TV has everything all in one. Huge upgrade from our old non- smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture. Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality and the ease in functionality of exploring all of the many features this TV has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and performance. Really pleased with ease of set up and weight of the TV...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect. It is easy to use and better to view. I can’t believe the difference from my last TV

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    The Best Picture!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Picture quality is very good! Colors and contrast are perfect! Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow does this TV pop! The darks are unbelievable and the brights are great as well. Would recommend.

    I would recommend this to a friend