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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1406 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 77" Class CX Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, with many noting that it is the best they have ever seen. The large screen and vivid colors also impress users, making it an ideal choice for gaming and movie watching. While some find the price to be expensive, many agree that it is worth the investment for the quality and features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,406 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV to buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has not let me down and it has the best features right now. The picture is so clear I could see everything and it feels like I’m in the movies or shows I’m watching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Plex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took 1star for not functioning properly in my plex server. I have movie collections in my plex server mostly 4k movies. I thought this TV is perfect for my situation. But it is not. I think the picture and the sound is perfect no complaints for that. The problem is when I started using plex from the TV app. I installed it no prob. But when I try to play from my plex server and turn on the subtitle. It will not run at all. But when the subtitle is off it will run like no prob. For me this is a big deal because I have a lot of foreign movies in my collection. That’s all!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just stunning....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely gorgeous! Did a lot of research and was very hesitant to spend this much money on a tv but I am so glad I did. Worth every penny so far! The WebOS actually works surprisingly well, too. No need for an external streaming device. If you are debating this tv, just pull the trigger. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Full HDMI 2.1 Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best OLED TV I have owned since the first LG OLED years ago. Featuring full HDMI 2.1 support, this is the OLED to get if you care at all about having a set ready for the future. I am sure next years OLEDs will feature 2.1, but right now if you are shopping for one, the LG CX is the one to get!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced a 5-year old 55" LG OLED TV that we relocated to my office. The picture quality is truly amazing due to the exceptional contrast. Yes, OLED technology is expensive, but considering how much time we spend watching TV, it's reasonable. Over 10 years, the cost works out to less than $1 per day.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what 4k even is I guess after buying this TV. It's so clear. The only complaint I have is it's really too thin. Having the TV mounted pulling out a 77 inch TV still feels very odd. There should be more of an indent where to pull. It's a small section on the bottom of the TV that's just a little thicker

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic! I had a smaller LG OLED that was 2 years old and loved it. But this TV has intelligence that goes above and beyond any expectations. The picture is excellent! with our surround sound, the size and quality of this TV puts us right into a movie theater environment. Couldn't be happier with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 77 OLED

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a first generation Panasonic 50 inch plasma to the LG 77 inch OLED which was half the price of my early adapter purchase. Movies in Filmmaker picture mode look great. I only sit about 9 feet away from the screen, so watching The Last Reef or Planer Earth felt totally immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this TV from an LG OLED B6. Only reason I upgraded was due to wanting a larger TV (65 to 77). Picture quality is the same (amazing). A lot of apps on the TV, which I don’t use due to using my Xbox Series X as my entertainment hub. Amazing picture quality and very snappy moving through the menus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best TV we've ever had. The image is amazing, setup is easy, and it has all the smart features we need. The only downside is that the remote takes a little getting used to and it does not light up. Other than that, I highly recommend this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sailor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ThisTV is awsome and picture is so clear. The only problem is sometime the sound and person speaking are not in order with a delay.we have called their tech and he has set all controls he knew and still on and off. Other than this ghost problem, we are very happy with purchase and service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one amazing TV! It has been a while since we bought a new TV. Our last one was a Magnolia plasma TV and I thought the picture on it was amazing. This TV is so thin, has such an amazing picture quality, and of course has so many features. Yes it is pricey, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought a lot TVs, this one is definitely the best, even better than my Curved TVs. The picture is amazing, and was immediately compatible with my surround sound/theater system. Will need to have it professionally installed if hanging it on the wall- it is a two man job, but well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint has nothing to do with the TV. You would think sitting about 10 feet away from a 77" screen you would be able to read everything that comes on the screen. But with some video games the font is so small I still can't make it out! Yes I'm a bit old but my eyes work just fine

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Meets expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV arrived on time and came as expected. A bit of challenge to unbox due to its size but once set up is everything meets expectations Picture is great, sound is pretty good, though a sound bar is recommended. The smart tv software is fairly easy to use with many features. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. The only downside is now I watch too much TV. It has good optical output to my rather old Philips DVD surround sound system. I mostly watch streaming now, but it's nice to be able to use that old surround sound system. It works fine with my BluRay too. I can't find anything bad to say about it. The guys that installed did a great job, including introducing me to the new world of remotes and streaming etc. I don't want it connected to all my other appliances, thougth it wants to do that, but I can use my phone sometimes to login to something like YouTube without finding the password.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While QLED TVs have improved in this department in recent years, OLEDs still come out on top. There is little to no degradation in color and brightness even at severe off-angles. So, no matter where you're seated in the room, you're getting the best picture quality possible

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 4 out of 5 stars

    Meets expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey it's a LG OLED, as long as it works it looks great. Great color, blacks, response and pretty darn good out of the box. No calibration is required excluding preference within settings. Glad I went with the CX over the C1. Saved a few hundred bucks. The physical design is slim and slick. I have mine wall mounted, with that said I do wish there were 1 or 2 HDMI ports on the opposite side of the back of the tv but as far as I know, nobody does that either. All in all, I like this OLED and would recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great OLED TV!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture is excellent! I bought this tv to replace an older LED. The built in TV guide is great for channels over antenna. I like have all the apps available at a push of a button. The screen has almost no glare in bright light. The remote is a little complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG-OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality TV..... The Geek Squad came in and set everything up. I would like to acknowledge the 2 individual's that did the install - Justin and Austin. They did and outstanding job and took their time to explain everything to us. They also paired up our surround sound and remotes.

    I would recommend this to a friend