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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1406 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 77" Class CX Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, with many noting that it is the best they have ever seen. The large screen and vivid colors also impress users, making it an ideal choice for gaming and movie watching. While some find the price to be expensive, many agree that it is worth the investment for the quality and features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,406 reviews
  • Rated 5 out of 5 stars

    LG CX77 Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th LG Oled tv that I have purchased over the last 4 years. The 77 inch is no exception. Compared to the Samsung that I have also purchased, the picture on the LG Oled is superb. I have also recently started using the Oled screens for use with my PC and Mac computers and the Oled is superior to any computer 4k monitor I have ever owned. I have been using Best Buy for the last 12 years or so and I have never had a bad experience. This includes purchase, repair, and replacement. Like Amazon, they just work. I usually get an extended warranty on all appliances and electronics just in case of product issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sales assistant was very helpful with decision between LG and Samsung and we are happy with our decision. Timely delivery

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Great picture, horrible funtionality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying right off the bat that I don't like this TV, in fact after about a two months of use I actually despise it. To it's compliment the picture quality is great once setup properly and deserves credit there, but where this TV fails miserably is its functionality. If you use your TV as a computer monitor this one will not recognize the input and requires constant restarts of your computer for it to work. The Deep Color HDR setting does not work with gaming consoles, but for some reason the TV insists having it on and will so you have to disable it everytime, unless of course you like a pink screen while gaming. If you want to use this TV for anything except watching a cable tv source, this is not the one to use.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Oled LG is amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. We love the apps and the magic remote. Went with the 77 and couldn't be happier. After it was mounted up and ready for action... space / sifi never felt so real!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing in the dark!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beast of a TV. When watching in the dark, it is as though the actors are in the room with you. Sound is also good. Didn't need to get a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've Ever?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks amazing, and the features are a huge step up from our Samsung QLED. Highly recommend if its in the budget to upgrade to OLED, you won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game Mode SDR is not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR is good. SDR movie content is good as well. Only drawback of the CX is Game Mode. Picture quality degrades noticeably in Game Mode. Newer TV's with stronger processors do not exhibit this weakness. Otherwise good TV but expect SDR console gaming in Game Mode to take a hit in picture quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOWEE!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a home theater since it's no longer safe to go to the movies during the pandemic. LOVE this TV. The very best. I loved it so much I got two (65" for the other one).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77' LG OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of picture is clear, chrisp. Not to happy with the sound, but have heard worse. The gentleman that came to install the tv, great. Professional, respectful, and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this guy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not often that you can purchase the very best anything. This television offers the best picture quality that you could ask for is a beautiful addition to my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Totally satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i've ever seen. Read the reviews here and by experts. Doesnt really get ant better than this. Even speakers were much better than i expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED 4K 77 inch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the LG 77 inch OLED 4k for our basement. Great TV for both family viewing and sports. Great picture quality. Bought the LG sound bar which works great with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When people say you won't regret spending up, well, they're to be believed. I've never seen anything like it and suspect I won't until 8k is in front of me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77” of beauty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing better than an LG OLED. 77” of beauty. Massive improvement in app performance over my 2018 b-series 65” as well.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Best 4K Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so much better than a Led tv . The blacks are pitch black !! You do not see any backlights at all !! The colors are rich and deep and bright !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for large space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Bought for my in laws as a gift and they love it, needed a larger tv for a pretty big room and they love it. The store pickup saved a lot on shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing if you can afford it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for work...I know new Tvs come out every year...but this is worth it if you can afford it...Amazing picture quality (blackest black and whitest white I've ever seen).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture I've had on a TV. I also purchase the cinnamon HDMI cords for this TV and the colors are so amazing. This is my second LG OLED. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture! Added this to basement home theater where all other light can be controlled and its simply amazing. Would recommend to anyone considering oled.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing picture but not too smart.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV. Looks amazing. The only real issue I have with it is that the apps on the LG smart tv functions seem to lose connection and kick you back to the main static menu often. It doesn’t matter if it’s wired or wifi. Also no HBO app. This will all be remedied when I finally get a PS5 after stores stop selling them to bots/scalpers.

    I would recommend this to a friend