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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1406 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 77" Class CX Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, with many noting that it is the best they have ever seen. The large screen and vivid colors also impress users, making it an ideal choice for gaming and movie watching. While some find the price to be expensive, many agree that it is worth the investment for the quality and features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,406 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Easy to use and best picture you can get. Best Buy geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve ever owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe what I’ve been missing all these years! OLED is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best. Rv in the market today vivid color , and outstanding picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with our tv, picture looks amazing and sound is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV to get immersed into movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful viewing experience - the true blacks really make movies pop!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and great price, makes watching TV a whole new world

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a sharp picture. the app build-in is very useful. but need some effort to mount it on the wall. delivery is not perfect with the box bottom part wet in a raining day.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best tv I have ever owned. Picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    LG CX is an Extremley Overated TV, Why?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased, reviewed and exchanged several TV's before finally picking the LG CX 77" model. It's been nothing but a huge mistake and now I'm stuck with this TV, since after doing a price match during my return period, the TV is no longer returnable, Best Buy Rules. The TV looks great out of the box, the stand is fantastic, the Earc HDMI 2, connects your TV to receiver for the home theater is awesome. Watching 4K HDR programing is wonderful. Then the nightmares begins. The TV goes to sleep and shows family pictures while watching a show, 10/12 times each night, it keeps shutting down, while I'm typing this note. The LG CX won't even accept and or install the Amazon Fire Stick to HDMI 3, it's a known issue. When watching regular cable, older type shows the picture is horrible. When watching Netflix Dolby Vision content. its way too dark, no adjustments will correct this issue. If you complain, your told the picture "it's the way the creator intended". In addition, I keep getting an error message to use the magic remote. I'm using the magic remote. I purchased another remote, but still getting the error message. When you spend $4000.00 on TV with warranty, you expect it too work better than this one....

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I would definitely recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. Very satisfying. Color & Picture quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TVis fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG OLED TV’s have the best picture on the market. Very please with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever owned but I got the warranty just in case

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, use the pro cinema setting. Bright rooms aren’t the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture! I can't believe I waited so long to switch to LG

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LGTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great sound. Best choice for any family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first oled and it's amazing. Great picture over a regular led TV.

    I would recommend this to a friend
  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve ever had and great price for a 77” OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV 77 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Heavy when we were mounting it. Great quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg oled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was great. I love my new oled tv. 77 inches

    I would recommend this to a friend