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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1406 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 77" Class CX Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, with many noting that it is the best they have ever seen. The large screen and vivid colors also impress users, making it an ideal choice for gaming and movie watching. While some find the price to be expensive, many agree that it is worth the investment for the quality and features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,406 reviews
  • Rated 5 out of 5 stars

    Stunning colors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this TV for a month now and are delighted with our purchase! The colors are vivid and the ability to change the screen to filmmaker setting has given our DVDs a much more realistic" I'm in the movie theater" feel! We're very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not there yet…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77” LG oled CX TV online and took a tech membership to assure the best of service since the Geek Squad had helped us in the past. Right now we are in the middle of installation issues that are not yet resolved and it is disappointing. The TV seems to be great but the service is an issue. I hope it will work out to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv unfortunately I'm stuck with Dish network not alot of 4k programs/movies to watch..one issue is the screen tearing it only seems to happen on LOCAL CHANNELS with Dish network so I dont know if its the provider or the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TVs out there

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV. I've had Sony WEGA CRTs, a Pioneer Kuro, and last-model Panasonic plasmas, and the LG OLEDs are the absolute best image quality I've ever had in a home display. Cannot recommend them more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV, Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV. Salesclerk was extremely knowledgeable about OLED vs QLED and showed us the pros and cons of both. Great customer service and ended up opening the Best Buy credit card to get the 10% back in rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs, Frank and Josh, were very professional. They were very patient with our questions and concerns. We also appreciated Frank calling us 24 hours later to see if we were satisfied with our new televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible! The picture is amazing. I just don't like the mouse pointer feature.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Wait to buy on sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I would have loved this more if the price didn’t drop by over a thousand dollars within the first year. Really pains me to see such high end products discounted by such an extreme amount. Not to mention this is supposed to be the future and best quality set why discount it so largely

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    very good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture easy to set up I did not like the remote control but the tv itself is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First-time OLED buyer, very impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First LG OLED after years of great Samsung QLED TVs. I’m still amazed months later at the deep blacks and excellent colors with HDR games and movies. I don’t think I can go back to non-OLED screens anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gaming TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV well worth the money and constant updates quickly. Minor issue with Series X game play and LG released a patch in two days. I couldn't be happier with this purchase. One of the best TVs money can buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV in the market.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. You'll never get a 100% perfect panel, but you'll get really close. I learned to just enjoy it. I have one dead pixel which isn't bad for having the amount of pixels that it does. Really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss Theaters, but this helps!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as it gets if you truly want a cinematic presentation for your movies. Great out of the box color even though I end up tweaking and calibrating it to make it even better! Fit and finish excellent as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an LG OLED owner since the C7. Some of the minor changes from things taken out from the C9 are a little bit annoying such as the DTS and fewer video codecs it reads, but I'm still overall pleased with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. The picture is really nice and the sound isn't too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED 77"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE IT! Did a lot of research before my purchase and am extremely happy with it so far. Discussed my options with store employees and they were very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy assembly. It has a beautiful picture and a lot of useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV...incredible technology, I connected mine to Dolby sound home theater system the experience of watching TV at home it’s very similar (in small scale) to be watching a movie in a theater

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality pictures

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is poor is very fragile and sensitive easy to break. The sony oled 77 A9 is very durable product but when you using for Amazon or Netflix is awful pictures as compared to lg oled 77cx with Amazon and Netflix Both oled 77 cx and Sony oled 77a9 is wast of money . one good about the Oled 77cx Lg is that they have very good free channels u don’t need cable only internet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The collector

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I ever bought, great oled view is breath taking clear and beautiful .it will want you to out and get 4k blu rays and watch your old ones again in full upscaling 4k.

    I would recommend this to a friend