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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1406 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the 77" Class CX Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, with many noting that it is the best they have ever seen. The large screen and vivid colors also impress users, making it an ideal choice for gaming and movie watching. While some find the price to be expensive, many agree that it is worth the investment for the quality and features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,406 of 1,406 reviews
  • Rated 5 out of 5 stars

    Don't wait

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I always wait until the beginning of the year to save on purchase costs for TV's. The next years model C1 will be a minor improvement in processing only. The G1 will be brighter but also much more exspensive. So, now is the time to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sevice Completed our Purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery was on time by professionals who thought the process out. I strongly recommend Frankie my Sales Advisor who insured our experience was 5Star from start to finish. Dr. William J. Manos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG OLED is magnificent, the Geek Squad did an amazing job of installing our new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and first class service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV at a good price! Delivery service on time and set up perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG OLED TV PANELS WILL STOP WORKING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an OLED LG TV for ~$6,000 in June of 2019. A little after two years, the TV simply stopped working. I then paid for an LG certified technician to diagnose the issue and their answer was that the LG panel was bad. I used the TV for around ~1,500 hours before this happened. LG's customer service claims they are not at fault because the TV is past its one year warranty period. LG customer service has been terrible to work with and they have taken zero accountability. STAY AWAY FROM LG OLED TVS.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance, Brad. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 1 out of 5 stars

    Horribly disappointed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't waste the money. The TV is slow when streaming video and takes a while to load wired and wireless (I have a 1G wireless connection). My firestick is faster. I see similar blur compared to much cheaper models. I thought I could fix the issues by tweaking the settings but couldn't. I tried to return it but was unable. I HATE that I am stuck with this TV. Sooo disappointed I could scream. Buy a Sony or buy a cheaper version. In no way is this worth the money.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG