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Customer Ratings & Reviews

Your price for this item is $659.99
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The comparable value price is $3,299.99

Customer reviews

Rating 4.6 out of 5 stars with 285 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality and design of the 77" Class G1 Series OLED evo 4K UHD Smart webOS TV with Gallery Design. Many are impressed with the brightness and find it to be an excellent choice for gaming and movies. Some customers have concerns about the remote control's limited functionality and the cluttered home screen of the WebOS operating system. Additionally, a few customers have mentioned potential issues with screen indentations and reflections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 285 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great picture, but needs better software.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all Ive been through 2 of these units. The picture is very good - however, it is very difficult to watch television when the TV constantly changes the channels on its own. Also, seems to have an hdmi (arc) issue - (needs a better software update) both sets would randomly change the source on my Yamaha Home Theater system from Directv to Roku or to audio 1. At times it would play sound through the home theater system, then switch to its own speakers. It took multiple calls to get someone in LG customer service to care enough to verify I had all settings correct, which I did. All of these issues happened on BOTH of the sets. I just don’t have the time or strength (very heavy) to try a 3rd set. This is too much nonsense. Going back to Samsung (Tizen). It’s too bad, I would have loved to kept the LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great TV !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV !!! Have had it for a month and a half and love it. Highly recommend it and I don’t normally do reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best TV ever had come with its open wall mounting system that is so easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    remote cont. sensor worked poorly NOT a batt issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV remote control sensor did not work. Had to refuse delivery. What little I did see of the TV was pretty awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture good. Sound is horrible. Need volume on high to even hear it. Inputs on rear are not placed where they are easily accessable. No volume or channel or poer control on the tv if the volume or sound were to go out. Remote has only channel up/down. No access on remote for individual channels. Only thing decent about the tv is the picture, which is average. Would not buy this brand ir model again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lg oled g1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg oled g1 delivered as advertised. It is the center of a great home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever purchased, by far. Setup was easy and it is a joy to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I could have dreamed of...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, couldn't be more excited that best buy talked me into purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Mad I still need a Roku for best quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's the point of having the best picture if you can't stream the highest quality???? I'm a little disappointed you can't use the mount it came with on 24 in studs and only 16 inch, requiring me to purchase a mount, I'm very annoyed I need a different device to get the best quality out of the TV. My main example is with Fox Sports, where games stream in HDR on the Roku Stick, but NOT ON THE TV'S APP!!!!! This TV has been great, especially after you turn off all the settings that make the picture jittery, but I removed 4-stars from needing a different device to get the best picture quality out of the best TV on the market.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I Ever Bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is AWESOME. Very low profile. It sits next to the wall. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, beautiful form factor. Looks terrific when flush mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    A huge disappointment from my favorite TV brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, the picture looks great. That is unfortunately the only positive I have to share. This TV is slow. And I don't mean in a way that is marginally slower than my previous LG B-series - no, I mean old lady in the buffet line ahead of you after you haven't had a meal all day. The abysmal OS speed would have been enough for me to leave 3 stars, but the user interface is such a downgrade from what LG had going before that it's just sad. This is a nitpick, but it's worth noting that the remote is poorly designed. I really didn't think I would ever review a TV and talk about the remote, but it stands out that much. I'm also still a little miffed that the bracket they send to mount this TV is 16" wide. There is literally no way to hang this 70lb TV on two studs in your wall and it doesn't come with a stand. There is now a large hole in my drywall behind the tv where I installed my own stud. Guess I'll patch it up when I move out, though.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything and then some! This has been the best TV purchase I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality with great installation and helpful customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing OLED TV! Highly recommended for a living room as a decoration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture - a little dark on standard settings. Complex, confusing controls that are less than intuitive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    G1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 77 g1 that tv look amazing new panel Evo movie look awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and great service from the geek squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice display w great install feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display with innovative install direct to wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and am super happy frank from best buy suggested this TV!

    I would recommend this to a friend