Customer Ratings & Reviews

We are disappointed to see this and recommend that you contact your local retailer for an exchange or refund. ^Jennifer

We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette

Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette

We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

Did you know that you can turn off the Home Screen Advertisements in your TV settings? Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer

ESPN/ESPN+ are not currently available on our webOS platform. However, we are continuously working to add the latest streaming applications. ESPN+ has not yet provided a version of the app that is compatible with LG Smart TVs. We do hope that ESPN+ will be available in the future, and I encourage you to also reach out to ESPN and let them know you want to see their content on LG TVs. If you have a Hulu service, you may get ESPN+ as an add-on to your existing subscription. For additional assistance, you may visit their page at https://www.hulu.com/espnplus. You may also use a compatible streaming device to view ESPN+. This could include devices like Roku, Amazon Fire TV, Fire TV Stick, and Smart Blu-ray players. You'll just want to double-check that the version of the device you select supports the app. If you would like, you can share your feedback, suggestions and recommendations regarding our products and services through our feedback portal at: https://www.cvent.com//d/47qnrh. In the meantime, our webOS platform offers over 600 apps including streaming content and games - including over 180 free streaming channels via the LG Channels app (on select models). For a complete listing of available apps, please visit https://us.lgappstv.com/main/tvapp. ^Daphane

We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette