Customer Ratings & Reviews
- Model:
- OLED77G2PUA
- SKU:
- 6501483
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers love the exceptional picture quality, stunning brightness, and sleek gallery design of the 77" Class G2 Series OLED evo 4K UHD Smart webOS TV. They rave about the amazing picture quality, saying it's the best they've ever seen. Customers also appreciate the TV's brightness and how it helps to enhance the viewing experience. The gallery design is also a hit, with customers saying it looks like an art gallery and stays flush with the wall. While some customers find the TV to be expensive, many believe it's worth the price for the exceptional quality it offers.
This summary was generated by AI based on customer reviews.
LG oled. Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great tv and great price Deliverd and installed by BB
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv with good colors especially for movies
I would recommend this to a friend#1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.#1 TV. Best in bidnit. I'm here for the 25 rewards points
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worth waiting for, a great TV. Couldn't be happier
I would recommend this to a friendLG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks awesome. It was installed great by the Geek Squad and has my basement looking good
I would recommend this to a friendGood tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but has a lot of glare. Definitely only by, if you don’t have a lot of windows.
I would recommend this to a friend77 lg g2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great tv for like 5 hours just sad bad panel returned
I would recommend this to a friendokay but not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for gaming but image was super blurry watching flims or shows and not as bright as the older tvs ive used before.
No, I would not recommend this to a friendTV crapped out in under 3 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen stopped working in Sep-25 after Dec-22 purchase. Over $1k per year ownership cost. TERRIBLE!!!
No, I would not recommend this to a friendWorst purchase I have ever made!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been nothing but a nightmare. We’ve had it for just over a year now. It overheats and turn off when we use it for an hour (sometimes even less). We talked to LG multiple times. Their recommendation has been “not to watch for this long” and to “give it more room in the back for ventilation”. It’s a TV. Made to watch movies and shows. 99% of these are longer than an hour. And it’s a gallery edition. It’s supposed to be flat in the wall! Even with room in the back it’s still turning off all the time. I couldn’t have been more frustrated with something I’ve purchased before. Paid a premium price for the worst product. I hope BestBuy or LG take action on this. Unacceptable product and customer service.
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the hype. My old Samsung impresses me more with its picture quality
No, I would not recommend this to a friend- Cons mentioned:Wi-fi connectivity
Nice tv but doesn’t work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, Wi-Fi keeps getting disconnected did all the troubleshooting and still doesn’t not work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Jessica, Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Too many settings
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not able to get any brightness at all from this tv. The LG support team was of no help. A local company wanted $700 to calibrate 2 modes for me to try to help with the brightness problem. Perhaps I don’t have enough technical knowledge to properly set up this tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Great TV but worst bestbuy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never recommend to buy this TV from bestbuy. I had to reschedule appointment 3 times just to get this tv proper install on TV. First time I schedule I wasn't told need in wall power outlet and HDMI, Second time I was told need to get in wall storage power kit, and the third time it needs a longer power cable to reach and where it needs to be installed near stud finder. Last time buying this expensive tv from Bestbuy worst service ever and I'm been buying from bestbuy since 2009 at same location.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that there were multiple reschedules for your TV and the misinformation that was provided. We hope to learn from this and strive for continuous improvement. ^Jennifer
LG 77 G2
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s said that they already put new WiFi reader. Now, I have lines on my TV. Let’s see how Best Buy will take care of me. First time having any issue with Best Buy warranty. I can’t wait to see out come.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG OLED TV (OLED77G2PUA) model. We appreciate your feedback and are truly sorry to hear about the lines on your TV. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it's your first experience with an issue under our warranty. To address this, we recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist and provide any additional support you may need. ^Juvy
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was returned. Installation was not pissible by two technicians to came to house
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We want to express our gratitude for reviewing your recent experience with our LG OLED TV (OLED77G2PUA) model. We understand the importance of a smooth and hassle-free installation process. We apologize if our technicians could not complete the installation while visiting your house. This is certainly not the level of service we strive to provide our valued customers.
We appreciate your feedback and will use it to improve our services and ensure a better experience for our customers in the future. If there's anything further we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Poor customer service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because Best Buy could not provide me with a receipt.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your experience with us. I'm sorry to hear about the inconvenience you experienced with returning the product due to the lack of a receipt from Best Buy. We understand how frustrating this situation must have been for you. Your feedback is valuable to us and we will work on improving our partnership with retailers to ensure a smoother return process for our customers. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Best Buy is worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person did not inform about Recessed socket Installation was done without recessed socket. Frame TV looks like crap with wires hanging
I would recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Black levels, Picture quality
INCREDIBLE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had so many display devices over the last 4-5 decades (CRT sets, rear projection, DLP and plasma). I've had Sony, Samsung, Pioneer, Toshiba, etc. However, this LG-G2 77" OLED is hands down the finest cleanest display device I've ever owned. Like with several other sets, I had this LG professionally calibrated via one of the highest rated ISF calibrators here in Calif. He found it to be one of the best sets right out-of-the-box, but calibration perfected an already incredible set. Black and white levels are now perfect. Colors and geometry are equally spot-on. 4K UHD and Dolby Vision on this set reflects stunning reference quality imagery. You won't go wrong with this display device.
I would recommend this to a friend - Pros mentioned:Brightness
LG crushed the OLED game!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am personally someone that can't shake the perfection of inky blacks on an OLED panel and I will always choose that over any mini-LED TV all day! The only compromise that people had to make in the past with most OLED TV's was the lack in brightness but these new EVO panels on LG's TV's solves that issue! The main benefit other than brightness that you will get with this Gallery series from LG is the flat mounting design (hence a gallery portrait) for a great minimalistic appeal! Definitely worth the investment!!
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to share your detailed product experience feedback. ^Jennifer