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Customer Ratings & Reviews

  • LG OLED evo AI
  • LG OLED AI evo
  • LG OLED OLED77G4WUA "77" Class (77.4" Diag) 67.4" - 1.41 x 1.41 x 1.41 - 40.9" 77.4" 4 C - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • A TV stand is not included. This model includes a + mila wall mount bracket. The TV stand must be purchased separately.
  • Confidence that goes the distance. Watch with confidence and peace of mind that we stand behind our premium LG OLED evo TVs. Premium OLED G4 LG Year 5 Limited Panel Warranty. In the 1st year of the warranty, panel, parts, and labor costs are covered. In the 2nd-5th year of the warranty, only panels are covered, and labor will be charged. The 5-year limited panel warranty is available for the G Z & M Series. Please see [www.lg.com/us/PDF/warranty/he/TV/oled\_G\_M\_Z\_warrantypdf](http://www.lg.com/us/PDF/warranty/he/TV/oled_G_M_Z_warrantypdf).
  • Hangs like a work of art. LG OLED One Wall Design leaves virtually no gap when you hang it on the wall. *Depending on installation environment, there may be a slight gap between the TV and the wall. Installation requirements vary. See installation guide for details.
  • The peak watching experience from our fastest processor yet. Enjoy smooth, crisp picture and sound no matter what you watch with AI Picture Pro and AI Super Upscaling. Find and choose what to watch fast and without lag. See movies in perfected tone with AI Director Processing. 7.7x AI Improved graphics 4K LG 2.8x AI Processor Processing Speeds 6.7x Faster AI Performance Performance results based on LG internal testing of the LG a11 Processor vs. the LG a5 Processor Gen7. AI Customization AI Picture Pro AI Sound Pro. *Performance results based on LG internal testing of the LG a11 Processor vs. the LG a5 Processor Gen7. The a5 Processor Gen7 is available on the 2024 QNED80T, UT80 and UT75 TV Series.
  • Bask in the glow of our brightest OLED yet. LG's brightest, most vivid OLED, the OLED evo G4, is 150% brighter than our B4 series* thanks to LG's exclusive Brightness Booster Max and micro-lens array (MLA) technology. Up to 150% Brighter. *Based on LG internal testing: Peak Brightness is 150% brighter than OLED B4 Models.
  • Experience the magic of the big screen with Dolby Vision for extraordinary color and Dolby Atmos for sound you can feel all around you and land in the center of the action as the director intended with FILMMAKER MODE. Dolby Atmos, Dolby Vision, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright 2012-2024 Dolby Laboratories. All rights reserved. FILMMAKER MODE is a trademark of UHD Alliance, Inc.
  • Discover the Sound that Surrounds You LG's WOW Orchestra uses the speakers on both a compatible LG Soundbar and compatible LG TV to create an immersive expanded soundstage. *Soundbar can be purchased separately, and Soundbar Mode Control may vary by model.
  • Game with the power of LG OLED. Experience crisp, smooth imagery from a 0.1ms response time and up to 144Hz refresh rate. AMD FreeSync G-SYNC Premium. *PC with 144Hz graphic card required. **144Hz Mode applies to 55/65/77/83" G4 and is compatible with PC-connected content.
  • webOS Browse all your favorite streaming apps and let LG Channels connect you to 300+ free channels. tv+ FROSI THE ESEOUIIS PRODUCER OF BAND IF BROTHERS AD THE PACIFIC MASTERS OF THE AIR STREAMING JAN 26 -nt -eS - Arpia T Home Office Game Music Home Hub Sports APP CH prime NETFLIX video Disney+ max hulu slinge tv Youlube tubi | ESPN Spvtify Top picks for you Ln Live TV LEXSONS HEMISTRY REACHER SASD MONARCH EA E *Internet connection and subscriptions to streaming services are required; number of LG Channels subject to change.
  • webOS Re:New Program: Enjoy 5 years of performance and peace of mind with LG's Re:New Program. This program offers new software updates and feature refreshes for 5 years. With the Re:New Program, software updates will automatically download, and consumers who disable "auto-update" will receive a pop-up notification to accept or deny the software update.
  • OLED evo AI LG
  • The text on the image reads: "ETIn 50A90 IN USB IN 2(ARC/ARC) HDMLIN 3 4 I IN 3 USB LAN OUT OPTICAL DIGITAL AUDIO Details shown on product images may vary by region, country, or model."
  • The text on the image is grouped and corrected as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. GUIDE / 0 ... LIST + QUICK AD/SAP ACCESS NETFLIX Disney+ + 1) sling prime video LG Channels alexa LG
  • LG OLED evo A1
  • Al OLED evo LG
  • Comparing the 2024 LG TV Lineup video 2 minutes 14 seconds
  • LG WOW Orchestra Feature video 0 minutes 56 seconds
  • LG Why LG WebOS video 1 minutes 00 seconds
  • Why LG OLED evo video 1 minutes 32 seconds
  • LG OLED evo AI Overview video 0 minutes 29 seconds
  • LG SG10TY Overview video 0 minutes 32 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds

LG - 77" Class G4 Series OLED evo 4K UHD Smart webOS TV with One Wall Design (2024)

Model:
OLED77G4WUA
SKU:
6578047
Highly rated by customers for:
Your price for this item is $2,804.99
Clearance
The comparable value price is $3,299.99

Customer reviews

Rating 4.7 out of 5 stars with 309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 77" Class G4 Series OLED evo 4K UHD Smart webOS TV's exceptional picture quality, brightness, and sleek design. Many appreciate the ease of use and the immersive viewing experience provided by features like the high refresh rate and excellent black levels. The flush wall mount is also a frequently praised aspect of the TV's design. While some found the TV heavy, the overwhelmingly positive feedback centers on its stunning visual performance and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 309 reviews

  • Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Was planning to buy the Samsung 8K but everyone recommended the LG over that one, including expert reviews (durability over time). Didn’t rate the sound because I went with Sonos

    I would recommend this to a friend

  • Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the exact same tv we purchased two years ago. The previous one had a black vertical line going through it so with our Total Care warranty Best Buy replaced it!

    I would recommend this to a friend

  • Tv is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv with perfect blacks. Nothing not to like.

    I would recommend this to a friend

  • Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest TV I've ever purchased. Am super excited we were able to make this purchase.

    I would recommend this to a friend

  • Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love very nice good service customer service is good

    I would recommend this to a friend

  • Great job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was great no hiccups...professional and couteous.

    I would recommend this to a friend

  • Best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and the clarity is so good that it appears as if Ou could touch the person im the tv,

    I would recommend this to a friend

  • Owy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Very happy with this purchase. Would definitely recommend.

    I would recommend this to a friend

  • Lg g4 77

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied . I realize that the television carries a steep price tag but it's worth it .

    I would recommend this to a friend

  • LG 2024 OLED TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Lg OLED evo AI TV Best Buy did a great job of installing this tv

    I would recommend this to a friend

  • LG tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not come with a stand, bad idea. You should always include a stand so people can start using there tv right away. Not everyone is able to wall mount there tv in a jiffy and people want to start enjoying there tv right out of the box. Bad idea not to include a stand and a sale was lost because of it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, MITCHW. Thank you for sharing your feedback with us. We understand your concern regarding the lack of a stand included with the LG OLED77G4WUA. While the TV is designed with a wall-mountable feature, we recognize that not everyone is able to mount their TV immediately. For issues regarding the stand, we recommend contacting Best Buy directly for further assistance.
      https://www.bestbuy.com/site/lg-77-class-g4-series-oled-evo-4k-uhd-smart-webos-tv-with-one-wall-design-2024/6578047.p?skuId=6578047
      We appreciate your feedback, and we're here to help with any other inquiries you may have. —Renzo LG

  • TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the resolution it likes real life or being in the movie theatre.

    I would recommend this to a friend

  • Amazing, worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV!! The best use of this TV is 4k but even makes standard HD look great.

    I would recommend this to a friend

  • Beware of BEST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 77" G4 is a grest TV, Best Buy, on the other hand, I should have learned my lesson years ago when came time to use my warranty on my tv not only did they not find it they said i never got the tv from BestBuy. Then, when i found my receipt, they found the tv plus warranty without even looking at the receipt, huh? So now i did a price match online chat only to find out they did not do it, then 2 days after the cut off for price match, im told we would help you if we could but so sorry. Would you like to buy the $49.99 membership so this does not happen again.. even though i have the saved chat logs from them supposedly doing the price match within the time limit, do yourself a favor shop somewhere else.!!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there.Thank you for sharing your experience with us. We’re glad to hear that you love the LG TV (OLED77G4WUA) model. However we understand your concern about dealing with the service issues and the difficulty of using your warranty with Best Buy. We strive to provide exceptional services and ensure a smooth experience.
      Regarding the price match issue, we recommend contacting Best Buy customer service again at 888-237-8289 with the saved chat logs you mentioned. If you haven't already, escalating the issue to a supervisor might help resolve the situation more effectively.

      Please send us a private message on social media @LGUSSupport if you need any assistance with your LG TV, and our team will be happy to support you in any way we can. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Terrible Sales Associates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I'm happy with the TV the sales experience was terrible. There is a complete disconnect with the kids selling the TV and the installation team. A lot of training needs to happen

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG OLED77G4WUA TV. We understand your inquiry about the sales experience at the retailer. We're happy to hear you are satisfied with your TV! While we don't directly handle retail sales training, we'd like to assist you further with any product-related questions or concerns you might have. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-77-class-g4-series-oled-evo-4k-uhd-smart-webos-tv-with-one-wall-design-2024/6578047.p?skuId=6578047
      We appreciate your patience. —Renzo LG

  • Cons mentioned:
    Power button

    Hot Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total garbage. Paid electricians to install and the TV was defective and the power would not stay on for longer than one minute. Working on hour two with the BB chat to resolve...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MichaelB. Thank you for sharing your experience with us. We understand your inquiry regarding the power issue with your brand-new LG 77" Class G4 Series OLED evo 4K UHD Smart webOS TV. We understand your concern about the unit not staying powered on after installation.
      To try and resolve this simply, we recommend performing a power reset on the television. Please unplug the TV power cord from the wall outlet, wait for a full minute, and then plug it back in directly to a working wall outlet, bypassing any surge protectors or power strips for this test.
      https://www.bestbuy.com/product/lg-77-class-g4-series-oled-evo-4k-uhd-smart-webos-tv-with-one-wall-design-2024/JJ8VPZQ5KS
      For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Terrible Customer Service!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 LG 77” TVs on August 6th,2024. The first tv we plugged in did not work and was defective. When I returned the defective tv they would not refund me and gave me a lame excuse. I have been a Best Buy member for years and will never buy another item from them. It was the most absolutely worst experience I have ever had with any company. The tv was defective out of the box and I brought it right back! Terrible customer service especially to a member who has bought $$$$ over the years. I am going to let anyone and everyone know about this terrible customer service.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Scott. Thank you for sharing your experience with us regarding the LG TV (OLED77G4WUA) model. We understand your concern about receiving a defective product, especially after being a loyal customer. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. To assist you further, we recommend reaching out directly to LG Customer Service or our support team to discuss your situation. We want to ensure that you receive the support you deserve regarding the defective unit and any issues with the return process.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you navigate this situation. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this. ^Juvy LG

  • Refund not received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refund has not been received. It has been 6 weeks since cancellation.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, RakeshM. Thank you for sharing your experience with us regarding your LG OLED77G4WUA. We understand your inquiry about the refund not being received after six weeks. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-77-class-g4-series-oled-evo-4k-uhd-smart-webos-tv-with-one-wall-design-2024/6578047.p?skuId=6578047
      We appreciate your patience. —Renzo LG

  • Hunter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience purchasing this ever. The product is great, but the manager you have at that store is incredibly horrible. I won’t tell the whole story on here but if anyone cares to hear just reach out to me.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Hunter. Thanks for reaching out to us regarding the LG TV (OLED77G4WUA) model. While we're glad to hear you are enjoying the product itself, we understand the importance of having a positive purchasing experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Also, if you're up for it, feel free to send us a private message on social media @LGUSSupport. We're here to help in any way we can. ^Juvy LG

  • lets get real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what it was cracked up to be. Not much difference between my 2021 samsung and this 4000 dollar joke

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Stanley. Thank you for sharing your thoughts with us. We understand your concern about a high-end product like the LG TV (OLED77G4WUA) model, doesn’t meet your expectations, especially when comparing it to your previous Samsung model. We strive to provide high-quality products that exceed our customer's needs and expectations.

      To enhance the picture quality, we recommend adjusting the picture settings. Sometimes, tweaking the brightness, contrast, or picture mode can bring out the full potential of the OLED display. Additionally, if you haven't already, ensure that any software updates are installed, as these can sometimes improve performance and features. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with settings or any other concerns you may have. We're here to help make sure you enjoy your TV to the fullest. ^Juvy LG

Page 15, Showing 281-300 of 309 reviews
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