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Customer reviews

Rating 4.9 out of 5 stars with 205 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 5.0 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-205 of 205 reviews
  • Rated 5 out of 5 stars

    Great product, great people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very knowledgeable and took time to explain the products I was interested in purchasing. Customer service was excellent listening to my questions and concerns. The product I purchased was everything I expected and more. Would highly recommend Best Buy to all my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Panel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great panel, great TV. Does not come wiht a stand though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still cannot get over the quality of the picture and the sound is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best tv ive ever owned. Just stunning! I love watching this TV. I higly recommend this product! Way to go LG!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Must wait, unfortunately

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't buy until LG fixes Dolby Vision posterization / raised blacks issue with a firmware update Others Please be informed and look at pro reviews Was very excited for this set as it does have a great feature set. But I watch a lot of Dolby Vision content and right now any Dolby Vision content (especially streamed) will lookile trash during low light scenes. Will buy and fix review once this issue is fixed. Own several other LG OLEDs (E6, C9, G1), so I'm not just bashing their product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tom. Firmware 33.10.19 identifies several issues when viewing streamed and 4K UHD disc content in both HDR10 and Dolby Vision formats, including raised blacks. Black levels were displayed brighter than they should have been at 1-3% brightness, and additionally, floating blacks were observed in both streamed Dolby Vision and 4K HDR10 disc content.
      The firmware resolves the issues, and HDR10 versions were free from issues, such as floating blacks, dark gradations, and posterization. The 1-3% brightness checks were still ever so slightly raised, but nothing that normal viewing, even in a pitch-black room, would be seen by the majority of viewers...^Ivan. LG