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Customer reviews

Rating 4.9 out of 5 stars with 199 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 5.0 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-199 of 199 reviews
  • Rated 5 out of 5 stars

    LG OLED 77inch tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent processor, great features at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77”g5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been everything I thought it would be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Absolutely the best TV picture we’ve ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control is much better than their older models , great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G5 77

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great customer support when I purchased the Tv. G5 is outstanding TV. Highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. I Had to play with the settings to keep the color from over saturating. The remote is disappointing for a TV this expensive. I ended up buying an aftermarket remote.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Falls Short From the HYPE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced even on sale for what it is. Had a Vizio OLED played everything in full screen with crisp picture. This G5 half the time not in full screen. Why did I buy a bigger tv only to have it not be full screen. And yes settings are correct. I am not zooming to get a full screen picture. Didn’t have to do it on m y Vizio OLED. Second MAJOR gripe is the back of the tv is metal and after watching it makes noise like my motorcycle after watching to the point it’s obnoxious . It has a great picture even though. It full screen and is bright. But that’s where it ends. By the way they changed the remote which is so FLIMSY the y 3d printed it. Even on sale would not buy again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rozap. Thank you for sharing your experience with the LG TV (OLED77G5WUA). We value your feedback and recognize the significance of full-screen playback, quiet operation, and remote quality. For issues with full-screen display, check the Aspect Ratio settings under Settings > Picture > Aspect Ratio Settings > User Selection. Some streaming apps may default to letterbox or pillarbox views. You can enable Just Scan to fill the screen without cropping. The sound from the metal back panel may result from thermal expansion after prolonged use; while harmless, it can be noticeable in quiet spaces. Proper ventilation can help reduce this. For more setup tips, visit: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need assistance adjusting settings or exploring remote accessories, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Looked amazing for a couple hours …

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv after watching reviews of LG tvs being great ! Right out the box it did not even power on ! Had it replaced and the second one lasted about 8 hours before having a similar issue to the first and not powering on ! Picture was amazing the few hours it worked but I couldn’t keep doing this runaround ! Gave in an swapped for a Samsung and had zero issues since

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, SamS. Thank you for sharing your experience with us regarding the LG 77" Class G5 Series OLED evo AI 4K UHD Smart webOS TV. We understand your inquiry about the unit not powering on, especially after receiving a replacement with a similar issue. We are sorry to hear that this has caused you an inconvenience.

      Since the unit failed to power on, a common first troubleshooting step for this type of issue is a power cycle, which can sometimes reset the internal circuits.

      Basic Troubleshooting Step:

      Unplug the LG 77G5 from the wall outlet or power strip.

      Press and hold the power button on the TV itself (usually on the underside/center) for 10-15 seconds.

      Leave the TV unplugged for at least 5 minutes.

      Plug the TV back into a working wall outlet (not a surge protector or power strip) and try turning it on.
      https://www.bestbuy.com/product/lg-77-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTK5F
      For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience.

      —Renzo LG

  • Rated 5 out of 5 stars

    Best OLED TV on market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous OLED TV with outstanding lifelike picture, very bright upscales images extremely well and great quality. Geek squad did an awesome installation. I highly recommended this LG OLED G5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing. Even in our brighter living room. If your going top tier, ignore the oled vs qled debate. Awesome gaming settings. Works great with my ps5 pro and xbox x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture. Best TV Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to Best Buy to upgrade our 70 inch Samsung TV only because we moved it to our lower level. We planned on buying another Samsung TV because we were happy with what we had. We walked out buying the 77” LG OLED G5 series TV. We are absolutely in awe with the picture quality. We had Best Buy deliver, installed and set up the TV, another fantastic choice we made. We absolutely love our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install services awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV!!! Sound bar excellent!!! Only problem is delivery and set up with Best Buy using 3rd party install services. They’re awful and cancel on you at the last minute. You would think they would have offered me a gift card for my inconvenience. Nope! Nothing! I will never use their install services ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best LG TV ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best G seeies tv evwr nade so far! Color and brightness is better then ever! Wow. Person above is just lying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” of great pictures

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new 77” OLED tv. Great picture with unbelievable colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very knowledgeable and took time to explain the products I was interested in purchasing. Customer service was excellent listening to my questions and concerns. The product I purchased was everything I expected and more. Would highly recommend Best Buy to all my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and sharp TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV is terrific. Color and wonderful and sharpness is so good we think a person on the screen is sitting in front of us for real

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Panel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great panel, great TV. Does not come wiht a stand though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best tv ive ever owned. Just stunning! I love watching this TV. I higly recommend this product! Way to go LG!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Must wait, unfortunately

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't buy until LG fixes Dolby Vision posterization / raised blacks issue with a firmware update Others Please be informed and look at pro reviews Was very excited for this set as it does have a great feature set. But I watch a lot of Dolby Vision content and right now any Dolby Vision content (especially streamed) will lookile trash during low light scenes. Will buy and fix review once this issue is fixed. Own several other LG OLEDs (E6, C9, G1), so I'm not just bashing their product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tom. Firmware 33.10.19 identifies several issues when viewing streamed and 4K UHD disc content in both HDR10 and Dolby Vision formats, including raised blacks. Black levels were displayed brighter than they should have been at 1-3% brightness, and additionally, floating blacks were observed in both streamed Dolby Vision and 4K HDR10 disc content.
      The firmware resolves the issues, and HDR10 versions were free from issues, such as floating blacks, dark gradations, and posterization. The 1-3% brightness checks were still ever so slightly raised, but nothing that normal viewing, even in a pitch-black room, would be seen by the majority of viewers...^Ivan. LG