Customer Ratings & Reviews
- Model:
- OLED77GXPUA
- |
- SKU:
- 6401924
Customer reviews
Rating 4.8 out of 5 stars with 256 reviews
(256 customer reviews)Rating by feature
- Picture Quality5.0
Rating 5.0 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers highly value the 77" Class GX Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, sleek design, and reasonable price point. Many customers rave about the stunning visuals and immersive viewing experience provided by the OLED display, while others appreciate the TV's slim profile and easy wall-mounting capabilities.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Top of the line. 5 stars!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Flush TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the way the TV sets flush against the wall. Great TV
I would recommend this to a friendRated 5 out of 5 stars
LG 77” 4K GX SERIES TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great install, very professional. Would recommend lg 77” go tv
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Great for next generation consoles!!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Great picture, bad quality and customer service.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a year ago, the picture is great and all, but it broke twice and having to deal with LG customer service is probably one of the worst experiences. With panel damage, Sony at least sends a replacement device within a week after phone diagnostics. LG, insists on sending someone out to inspect, then orders a part for repair (yup, a full panel), rather than just sending a replacement TV in exchange... so yes, with all that bureaucracy, the TV has been broken for a month now with no clear timeline as to when it will be fixed... Again, if and when it works, it's great. Pricey, but great. Unfortunately in the year we've had it, it was just a noticeable amount of time it was not....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Rated 4 out of 5 stars
Wave tron
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent, needs to have better qc as the anti reflective layer has waves
I would recommend this to a friendRated 4 out of 5 stars
Product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed the equipment and all looks good.
I would recommend this to a friendRated 4 out of 5 stars
needed more information for a large purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needs sound bar which i was not told i would have purchased or bought a different tv
No, I would not recommend this to a friend- Cons mentioned:Wall mount
Rated 2 out of 5 stars
Great tv, but bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box tv. It has great quality, but there was no mount. That was the main point of getting the gx version. The installation date did not get set properly. Great tv, but bad service.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
2 TV’s arrive defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV arrived defective. Unusable. Had to schedule another install with 2 week wait again. TCL 55” was also defective on arrival causing another delay. This experience has made me question Best Buy’s trust worthiness.
No, I would not recommend this to a friend- Cons mentioned:Wall mount
Rated 2 out of 5 stars
Fine print each
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wall mount only. This does not help me because I needed one that could go on the television stand so that I can adjust it around the room or movie it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 1 out of 5 stars
Opened TV and paid for new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We picked up TV curbside pickup from store in Milford MA when we got home and took it out of the truck, we realized the box was opened. When we went to take TV out it was not packaged in the box with screen protector, directions anything sealed. It was a used TV. Not happy for paying for new TV. Tried to call store and store is not taking phone calls at this time. So mad. Have to go back to store tomorrow
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Breathtaking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a videophile. Not in the technical sense. I can't tell you about the gamma rays that makes this TV special. What I can tell you is that I know picture quality. This TV is the most beautiful TV ever created by man. The blacks allow even the slightest color to pop. Watching a 4K movie or a nature show is magical. The picture is so good that everyone who sees the TV for the first time asks if it is 3D. Some have even wept during their first viewing. The motion calibration is also excellent. I've watched Hockey, Basketball & Football and there is no lag. You can see individual beads of sweat & there is no blur on a hockey puck being dumped into the corner or a football being thrown into the endzone. The picture is so incredible, that any review I could write would not do it justice. If you have $5,000 in the budget for a TV, there is nothing left to think about. It hangs on the wall flush. I got a professional to do it. It looks great. I paired it with the Sonos Arc- but the sound, on its own, is decent / better than expected. B/C it's flush against the wall, my 77 inch actually looks like a 65. When in doubt, get the larger size.
I would recommend this to a friend Rated 1 out of 5 stars
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv but aweful functionality. Im trading thus innfir a Samsung. Never again. Headache after Headache! Horrible swrviece and been dealing with this for 3 months. Im about over this BS
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Portal to the World
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More than a TV, the LG 77" OLED is a portal to the world thanks to the abundance of 4K drone videos on YouTube that take you to places you would never have seen. The clarity and pristine beauty are almost hard to believe. What makes it possible is the seemingly endless supply of 4K videos. View any city, forest, canyon, mountain river, ocean you want in breathtaking HD. Travel the world from your couch any day or every day. You'll also discover sci-fi videos and videos about events like Burning Man Festival that put you right there. Enjoy Go-Pro videos like never before. I believe this TV is one of those rare products that exceed your wildest expectations. And seeing is believing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked perfectly from day one. Could not be more happier!!
I would recommend this to a friend



























