Customer Ratings & Reviews
- Model:
- 82UN8570PUC
- SKU:
- 6401779
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 82" Class UN8500 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, describing it as clear and colorful. The large screen is also a hit, with customers appreciating the value for the price. The remote control is another highlight, particularly the "wii like" remote control pointer. Customers also mention the smooth gaming experience and the impressive 120hz refresh rate.
This summary was generated by AI based on customer reviews.
Ok,but limited
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television isn’t bad,but it doesn’t have enough connections for extra devices,limited sounds limited pictures.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not good!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just put up my tv Sunday watch football went to bed got up Monday watch a little tv went to work come home turn on tv half the screen was black so I turned off to turn back on and entire screen black can’t do anything but power off and on unplug it still nothing very disappointed just got the darn thing a day ago now I got to wait until the morning to see what Best Buy going to do
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on
Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call
800.243.0000. We apologize for any inconvenience this caused.^Venette
Junk Hardware & Software
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 2 yrs old and has already developed a purple tint in a 1' square section of the screen. I already hate the TV's OS and now out of warranty, I'll to pay for mobile service repair. Lucky me. LG=Life's a Gamble NOT Life's Good. SMH
No, I would not recommend this to a friendWorst place to buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst place to buy, I bought a tv month ago, and still didn’t received, I went twice to the store to find out every time different excuse,..... now I just got another email saying that they are going to re-schedule again ..... this is f.... ridiculous
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
poorest service in my 73 years... never again,,
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.21 agents, 2 out of 3 broken, 3 weeks to get one that wasn't broken, run around from script reader to reader, corp. no help,lg tried to help but it wasn't their fault. please don't trust this company.... you will be very sorry you ever did...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably,this is frustrating.Thank you for taking time to review this product.. We are doing our best to improve the quality of our products.We apologize for any inconvenience this caused. ^Venette
Returning this to Bestbuy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy delivery 5 stars but this product is seriously horrible... My 10 year old Vizio TV literally has better picture quality than this... apps don't work either. We will see if Samsung is better..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
BestBuy Service Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service sucks. Nobody knows the status of my order. Delivery date keeps getting changed. Unfortunately best buy has a monopoly or i would have cancelled this order. Just an awful experience.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Don’t buy !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I’ve ever bought . The distortion is terrible. If you’re watching fast moving scenes or close up sports you will see the blurriness throughout.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality returned it for the nanocell 90
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
- Pros mentioned:Remote control
Amazing tv while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv. I adored the remote control. The picture colir became defective. Bedt Buy /Geek Sqad couldn't fix it. I got stuck buying a new tv. I received a defective tv in it's place.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Best choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I can't imagine of a better option. Best choice!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv for the whole family
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv , picture quality is decent, very large tv
I would recommend this to a friend Screen failed after 3 months.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage TV. Screen Completely failed within 3 months of use. Wish we had never purchased. It’s been almost 2 months since we first contacted LG and it’s still not fixed. LG also won’t rehang it, so after initially working on it, they left it in the middle of our floor, so we’ve had an 82 inch TV sitting face down in our living room for 2 weeks. Instead of just sending us a new TV, they’d rather have a screen shipped out and replaced which is a total waste of efforts as the screen pretty much IS the entire TV. LG has absolutely abysmal customer service. It took me at least 10 hours on the phone over a month to get SOMEONE to get back to me. If I could return this piece of junk TV, I would. The picture isn’t the best and neither is the sound, add in this failed screen and it’s a no for me. Please do not think this is a good deal. Do not buy this TV!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Failed within 10 minutes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this delivered today. Started fine, went through set up and within 10 minutes it made a high-pitched whine, rebooted, and now won't start up at all. Just stuck on LG logo screen. Obviously a problem with the OS of the TV. Now, I've been sitting on hold for 30 minutes trying to get some help from Best Buy on this piece of junk they sold me. Stay away!
No, I would not recommend this to a friend