Customer Ratings & Reviews
- Model:
- OLED83C4PUA
- SKU:
- 10736116
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Best TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in all ways!!! The interface is easy to use.
I would recommend this to a friendReview not for TV, for BestBuy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please note the TV is an exceptional product, however my dealing with Best Buy has been an abysmal experience. I purchased the TV as an Excellent condition open box product, which, per Best Buy mean that all parts are to be present. I get the TV home, and it is missing the stand. I reach out to Best Buy support for partial compensation, as I must now aquire a stand on my own. Mind you, this stand costs $150. Best Buy supprt graciously offers me $116 partial refund as compensation for the missing stand, and I accept the refund. 2 months have passed and I still have not received this $116 credit. I have called supprt on a number of occassions, and have gotten nowhere. Eventually, I call and they tell me i should go to the store where I picked up the TV, as they should be able to issue me a partial refund. I get there, and he tells me there is nothing he can do. He at least was able to provide me with the reference number where the offer for the $116 partial refund is notated. I am absolutely exhausted and disgusted by Best Buy’s inconsistency, lack of follow through, and just over all service. I have spoken with no fewert than 5 representatives and every single one has told me something different regarding this partial refund. Best Buy, you have lost a customer. I realize this will ultimately unphase you, but regardless, I’ll give my business to a company with better business practices. Seriously though, the TV is an absolutely beautiful product! Recommend picking one up…just not from Best Buy.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (OLED83C4PUA) model. It's great to know that the TV has impressed you with its picture quality and performance.
However, we understand your concern regarding the missing stand and issues with your retailer. While we don’t handle transactions or refunds from authorized retailers, we’re here to help you sort out any problems with your LG unit. If you’re missing the stand, you can usually find a compatible replacement from authorized parts distributors or online retailers. Just a tip: it’s best to stick with genuine LG replacement parts to make sure everything fits and works perfectly.
If you need more help, feel free to drop us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be glad to help you find some possible solutions. ^Juvy
LG TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and excellent installment team. Helped get all streaming channels set up.
I would recommend this to a friendLG vs Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 new Samsungs and both had issues the LG is working flawlessly Thx Best Buy !!
I would recommend this to a friendBest gaming TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming TV ever! The OLED image combined with the PS5 is great together.
I would recommend this to a friendMust have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, other than that it's a fantastic TV.
I would recommend this to a friendGo for the G4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swapped out this C3 for the G4 night and day improvement.
No, I would not recommend this to a friendBest Buy undoubtedly has the worst service.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy associaes had the wrong TV in the box, and took a "take it or leave it" approach.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for bringing this to our attention. We understand how you felt about receiving the wrong product, especially when you're excited about setting up your new LG TV (OLED83C4PUA) model. While LG doesn’t manage retail packaging or fulfillment, we recommend confirming the model number on the unit itself (usually found on the back or in the settings menu under “About This TV”) to ensure it matches your purchase. If it doesn’t, we suggest continuing to work with Best Buy’s customer service team at 888-237-8289, as they’re responsible for order fulfillment and any discrepancies at the point of sale. For product details, setup support, or to register your OLED83C4PUA, feel free to visit our support page here: https://www.lg.com/us/support. And if you’d like us to assist further, please don’t hesitate to send us an email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Delivery Delayed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was suppose to have been delivered and set up by the geek squad on the 5th. of Nov. but delayed until the 19th. of Nov. So don't really have any thing to review yet..Waiting to see.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the delayed delivery and setup of your LG TV (OLED83C4PUA) model. We strive to provide excellent services and ensure a smooth experience. We truly appreciate your patience, and we hope the Geek Squad is able to complete the installation on the 19th as planned. Once your TV is set up, we’d love to hear how it’s performing for you!
In the meantime, if you have any questions about your new TV or need any assistance with setup, don’t hesitate to reach out to us on social media @LGUSSupport. We’re here to make sure everything goes smoothly, and we hope you love your new LG OLED experience once it’s all set up!
We’ll be here if you need anything, and we appreciate your understanding while you await your installation. ^Juvy
Revise remote configuration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit I’m not a fan of the remote configuration.
I would recommend this to a friendA plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful crisp picture. Very happy with purchase.
I would recommend this to a friend