Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,709.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 152 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers admire the 86" Class 80 Series QNED 4K UHD Smart webOS TV (2023) for its exceptional picture and sound quality, vibrant colors, and reasonable price. Many appreciate the large screen size, perfect for enjoying movies and gaming. The user-friendly remote control also receives positive feedback. Overall, the television is praised for its impressive performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 152 reviews
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great tv, with great picture and sound quality!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is huge! Fits perfectly in my living room. For the cost and size of the tv the picture quality is absolutely great. Has AI built-in to enhance the viewing experience. Pointer remote is such a convenience to use. Has a built in smart assistant that can help make your life easy. Works with most smart home systems, my experience with this tv has been excellent so far!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture works with Alexa and has Atmos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say whenever I buy something I'm happy for a few minutes and then I find it's flaws The only flaw that I found in this TV is not the TV itself I just don't like the remote control it has a toggle switch which you don't have to use but my thumb keeps touching it accidentally and moves the cursor on the screen That's my clumsiness I guess I have big thumbs. I was very happy with the picture it is gorgeous and I had forgotten to turn on my soundbar one time while I was setting it up and I thought the seventh was wonderful but it just didn't sound rich enough and then I realized my soundbar wasn't on where is most TVs you could tell a huge difference with and without the sound bar I was very surprised with the quality of the sound that the TV gave through its internal speakers. I do however recommend buying a sound bar The TV works wonderful with the Alexa app and what I love most about the television is that it has an atmos decoder which means now I could watch my Netflix movies in Atmos if you do not have an atmos decoder you will not see Atmos movies appear on your Netflix screen if you have an atmos decoder then the Atmos movies appear on the Netflix screen and there's a huge difference in the sound and the experience when you watch a movie in Atmos. This TV is wonderful. I was overseas and missed Black Friday by a week because I got ill overseas however the TV was still on sale when I arrived a week later it may not have been the Black Friday price but it was still at a discounted price that I was very happy with I'm very happy with the TV and the Best buy staff who went over all the features of the television and setting it up on my wall in my home This is definitely a TV to consider and buy I bought the 86-in model and I'm very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I like my purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture quality. I’m a life-long Sony man, but after delivering the 85’ Sony and discovering it had a cracked screen after already being mounted, I decided to go with the 86’ LG. Needlework say, it has not been a disappointment. I like everything about the TV so far. Also, strongly recommend biting the bullet and letting Best Buy Geek Squad do the install. This LG TV was very heavy and being mounted above a fireplace. The installers had to do a frame-out to reinforce the nook above my fireplace to support the weight of the TV. That said, they were very efficient and had the whole project completed in less than hour. Very professional! See before and after pics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and picture quality for my cozy living room. The

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price picture is awesome even better on Sunday football day bigger than I expected but that’s a good thing I would recommend buying this size and brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture looks like you are at the event!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big beautiful picture. It’s like being at the game!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    LG 86”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic & sound, image is nice & bright, makes you feel like you are at the game, almost life like, at a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Qnled 86 inch tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. We replace our old LG TV that was damaged. And the picture on this one is spectacular. When shopping for items like this at Best Buy always check out the open box products. You can get some amazing deals if your timing is right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV. This is our third LG TV we have purchased and it is by far the best. The picture is so clear you can see every detail. The smart TV functions are easy to use and everything is in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! This television has amazing picture quality and by adding a Sonos sound bar it feels like your in the movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extremely Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this purchase. I paired it with a Samsung soundbar 5.1 system and watching movies and sports is unbelievably good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV like it very much it is very awesome. I like it. I will buy another one again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, reasonable price. Its quite large, but great for big living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surpassed my expectations

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! Couldnt be happier with the purchase. Didnt have to pay oled price, great substitute if wanting a 4k experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific LG Television !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, incredible on-board sound, full features, easy GUI, and great price-point. Well Done Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86 inch LG 80 series tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound love this tv i made a great choice dont dislike anything about it.I really recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awsome tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cristal clear awsome tv you will never regret. I had geek squad install it for me and did a awsome job

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv QNED

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV so much! MY FAMILY LOVE IT AND LOVE TO WATCH MOVIES

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    86” LG TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good. The only reason i dont give it 5 stars is because you have to be in a total dark room to experience the greatness on this TV. If light hits it you will have alot of glare and that is annoying. Invest in a sound a good LG sound bar.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for your review of the LG 86 Inch Class QNED80 URA Series 4K UHD Smart webOS TV (86QNED80URA). We're glad to hear that you find the TV to be good overall.

      You mentioned that one reason you didn't give it 5 stars is because the TV requires a total dark room to fully experience its greatness. It's understandable that glare can be annoying when light hits the screen, affecting the viewing experience. This is a common issue with many TVs, especially those with glossy screens. One way to mitigate glare is by adjusting the positioning of the TV or using curtains or blinds to control the amount of light in the room.

      Additionally, you recommended investing in a good LG soundbar, which is a great suggestion. A soundbar can enhance the audio quality and provide a more immersive viewing experience when paired with the TV.

      We appreciate your feedback and will take note of your comment regarding the glare issue. Your input helps us improve our products and provide a better user experience.

      If you have any further questions or need assistance, please don't hesitate to reach out us by sending us a private message through @LGUSSupport on Facebook or X (Twitter). We're here to ensure your continued satisfaction with our products. ^Danee LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG QNED 86"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Picture quality is great. Sound quality is amazing.

    I would recommend this to a friend