Customer Ratings & Reviews
- Model:
- 86QNED80UQA
- |
- SKU:
- 6501908
Customer reviews
Rating 4.8 out of 5 stars with 204 reviews
(204 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the superb picture quality and vibrant colors of the 86" Class 80 Series QNED 4K UHD Smart webOS TV. Many also praise the ease of use, including the intuitive remote control and user-friendly menus. The large screen size is a significant draw for many buyers. While some find the TV heavy, the overall positive feedback highlights its impressive features and value.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like LG TVs then this one is great!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Remote control
Rated 3 out of 5 stars
Go with a Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the remote with the magic mouse....but exchanged this for a samsung neoQ which is waaayyyy better IMO
No, I would not recommend this to a friend Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, definitely recommend buying this product!
I would recommend this to a friendRated 5 out of 5 stars
Finally. Looks great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in July. Delivered in September. All looks great.
I would recommend this to a friendRated 4 out of 5 stars
Easy to set up..great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv and size. It was easty to set up.and remote is good and friendly
I would recommend this to a friendRated 4 out of 5 stars
Kens tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is good, not as good as I expected for how expensive it was but it is still pretty good
I would recommend this to a friendRated 3 out of 5 stars
I would’ve got something else if I knew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit disappointed with the picture quality is not the same crisp image I experienced at Best Buy. I should’ve ask to show the regular cable channel not a video already design to show in a specific format.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we apologize for the misrepresentation and are disheartened to hear that the picture quality in your QNED TV does not meet your expectations. Please feel free to reach out to us to voice your concerns at (800) 243-0000. We'd be happy to offer our support! ^Chris
Rated 3 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok still got that reflection. Not worth the price I expected more but got less and paid more not a good buy in my opinion
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Rated 3 out of 5 stars
So so fair picture quality, in 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not that perfect I have expected but for the price it to high
No, I would not recommend this to a friendRated 3 out of 5 stars
Not real user friendly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing to use. Remote control is strange to use.
I would recommend this to a friendRated 1 out of 5 stars
Tv not functional and service is bad so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought more than a month with multiple geek squad visits and it is still not functioning. Ready to return if next visit of geek squad couldn’t fix the problem
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .You shouldn’t have had this experience with us. It’s disappointing and upsetting news, but we're thankful that we have the chance to change circumstances for the better. Thank you for your trust, and your willingness to share your experience with us. We would like for you to know that your unit comes with a 1year parts and labor warranty. We'd be more than happy to get this resolved so that you can enjoy binge watching your favorite shows. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. ~Tanisha
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
best buy is the worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke my front door. I asked for a fix, but I haven't heard from you. product is great, But best buy is the worst.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, .JihyunP Thanks for reaching out. Sorry to hear about your experience with your retailer. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Rated 1 out of 5 stars
About to throw this remote at the tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control is the reason i regret purchasing this television. The pointer is awful any little bump or movement of remote and the pointer activates what it lands on. The wheel is worst, always getting stuck. I changed the settings, but it didn't improve much.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to assist. ^James.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv, I had it for only for about 2 weeks, my son decided to upgrade it OLED because he likes OLED, but, I really don’t see much of a difference between the OLED and this TV, this is an awesome tv and has many features including Alexa! Would probably buy for another room in the future for the size and the many features it has compared to Sony!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The Right Decision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchase LG TVs, have for years, just a personal preference. I spent several weeks researching 80+ inch LG tvs. There are a couple cheaper 86' LG models at Sams I was looking at. After reading reviews and specs I decided it was worth it to spend the extra 300 bucks for this particular model and I am glad I did. The sound and image quality is noticeably better on this QNED. In addition to the extra HDMI port. As a gamer, 4 HDMI ports is great. Between 4 ports, the excellent sound and image quality, it was definitely worth spending the extra few hundred bucks.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Weight
Rated 5 out of 5 stars
100% recommend this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible TV, easy access to HDMI ports, crystal clear picture. Weight could be an issuse for some, but not for me. Well worth the purchase price.
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to use!! Sound is great even with out the extra speakers
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
New LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to navigate menus. I totally recommend the TV.
I would recommend this to a friend - Pros mentioned:Tv size
Rated 5 out of 5 stars
Big and Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big and Beautiful was easy to mount except the weight great picture LG makes the best TVS
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
LG...just say no
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture..size..great.. Functionality..sucks... The pointer is ridiculous and as noted in other reviews, a pita to get rid of, if one even succeeds... any little bump or movemnt of remote and the pointer activates what it lands on..was prepared to hate the wheel but the pointer is a million times worse. Other issue, best buy salesman specifically asked me if we had spectrum, i stated no, he replied that was good since LG didnt work with it..ok..i told him we had D stream..well here we are all set up and D stream doesnt work on LG..this is the 2nd 75" - 86" inch tv ive tried out this wk and i cannot handle another return so here i am stuck, unable to watch live tv we pay for and about to throw this remote at the screen..it left me trapped for a good 20 min taking me into PS5 screen repeatedly, due to what i am guessing was the pointer.. the sound compared to samsung is also not up there. its a MESS!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. We will share this with our research and development teams for future improvements and will be shared with our product team.We apologize for any inconvenience this caused. ^Vanessa




















