Customer Ratings & Reviews
- Model:
- 86NANO90UPA
- SKU:
- 6453313
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 86" Class NanoCell 90 Series LED 4K UHD Smart webOS TV's picture quality, with many saying it's great for gaming and streaming. The TV's large screen and vibrant colors are also highly praised. While some customers find the TV to be heavy, the overall sentiment is positive, with many customers expressing satisfaction with the TV's price and ease of setup.
This summary was generated by AI based on customer reviews.
Still led
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It might’ve been just me but not a good to be a lot of plumbing all over
No, I would not recommend this to a friend- Pros mentioned:Picture quality
LG 86 inch Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its a pretty good Tv but the Picture quality is not good that's the reason I returned it back to store. I end up buying Samsung great Quality very happy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Poor image quality and blurry motion
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My unit might have had bad components, but the image quality was awful. I wound up returning for the Sony X95J. I think the image might always be this way because upon closer inspection in the store, the image was always blurry when there was motion on the TV. In addition, it has a very soap opera-like effect and is not true to color. I would recommend not buying this TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Horrible picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very poor. Picture looked slightly grainy and colors were flat. I tried changing all picture settings and nothing looked good. I returned this tv and got a Sony 85” x91j. The Sony picture is much much better than LG. Avoid the LG and go with Sony for better picture.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month the television has a blurry image. I complained to Best Buy and they said that since I bought it at the store's outlet I need to speak to the warranty because it's not their responsibility! support 0
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We're truly sorry to hear about the issue you're facing with your TV. We understand how frustrating this situation must be for you. We apologize for any inconvenience caused while seeking assistance from Best Buy. Rest assured, we're here to help. Please send us a private message via Facebook or X (Twitter) @LGUSSupport, and we'll work towards a resolution. Your satisfaction is important to us, and we appreciate your patience. —Kai
Don't waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes with purchase. But, the black parts of movies are completely white washed. It makes movies unwatchable and distracted. I cannot believe this product was released to be sold. I am returning and having to spend more on a sony. Very disappointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Very Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with a cracked screen, been sitting in my home over a month, supposed to swap it on the 12th never showed never called, they won’t do a thing about, I started shopping elsewhere
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Flicker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Began to flicker after 6 hours of use. Returned it and bought a 77” Sony oiled. I love the Sony , it has a much better picture.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Cracked screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv arrived cracked now awaiting pick-up. Was looking forward to enjoying this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Small TV Hater
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is too small. It is too heavy. It weight more than 100 pound.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to share your detailed product design feedback. ^Jennifer
Very Bad Quality not worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a very bad experience with the TV quality not worth it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
- Pros mentioned:Color, Picture quality
Still works like new after 2 1/2 years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV 2.5 years ago and it still looks like new in our home theater room. Highly recommend this TV for dark rooms with its bold color and good quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Best you can get without breaking the bank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is about as good as it gets without paying up for the OLED TVs. Is this display perfect? No, but its close. The picture is crisp and the darks a great. The smart remote is handy. The TV speakers do very good without a soundbar. I cant say enough good things about this display. I am beyond satisfied with my purchase. I understood I wasn't buying an OLED, so I was not expecting OLED performance. I mainly bought this TV so I had a display that could keep up with my PS5. Everything else is just a plus. And getting 86 inches was because my living room is a bit big.
I would recommend this to a friend - Pros mentioned:Picture quality
Blows Sony away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went fron am 85" Sony 900 series to the LG 86"nanacell 90 series. Better picture in every aspect! No need to go to the movies this is your own personal theatre. Only negative still no HBOMAX or ESPN+. HAVE TO USE Firestick ot AppleTV. Still worth every penny!
I would recommend this to a friend - Pros mentioned:Ease of use
Cinematic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a LG55 to this LG86 love the colors nice and bright colors easy to set up and to connect with the wifi fells like we are in the theatre.
I would recommend this to a friend - Pros mentioned:Picture quality
movie master piece
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful picture. better than ol lead. thanks lg.
I would recommend this to a friend Poorly made garbage and worse customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a 1 or 2 year TV, this is for you. LG Smart TV's last about as long as the warranty, if that, and their customer service will delay and disappear until it's expired and then tell you you're on your own. Cheaply made garbage. First the Bluetooth and networking will begin flaking out and crapping out, then you'll be repeatedly annoyed by notifications telling you it disconnected, and reconnected, then before you know it the software begins freezing and hanging causing you to lose remote control until you reboot. Worst garbage on the market. Never forget, LG is Lucky GOLDSTAR. the same Goldstar cheap garbage you used to find at Kmart. They changed the name to try and hide from the bad reputation. Avoid like the plague.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
WHERE'S HBO MAX?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still no HBO max! LG needs to make a nanocell bigger than 86 inch where customers don't have to break the bank. This TV should be no more than $2100. The Sony 800H model shows better than this & it's $2199
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. I will forward the request for assistance to our development team. You can check our list of supported apps online at ( https://us.lgappstv.com/main). We apologize for any inconvenience this caused. ^Venette UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane
Too much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too over price want purchase this item at all not worth the hedache to fix or teplace
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. This feedback will be shared with our product team. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa