Customer Ratings & Reviews
- Model:
- 86UP8770PUA
- SKU:
- 6452986
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the 86” Class UP8770 Series LED 4K UHD Smart webOS TV’s excellent picture quality and sound. Many are also pleased with the TV’s large screen and affordable price. While some customers find the TV to be on the heavy side, others have experienced issues with the remote control.
This summary was generated by AI based on customer reviews.
LG 86' TV malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase my LG TV on 14 Sept 2021 and had in set up on 24 Oct 2021. After a few hours the picture tube went blank and never came back on. LG rep help me troubleshoot the problem but it still didn't work/repair.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
POOR PICTURE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv does not look good AT ALL!! The picture is horrible, there’s these blotches you see all over the screen. The picture looks like you’re watching oil and water. I would NOT recommend this tv to anyone!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No cumplio con mis espectativas ,muchas aplicaciones no se pueden descargar en sta tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Trabajamos continuamente para mejorar la calidad de nuestros productos y anticiparnos a las demandas del mercado que impulsan la satisfacción del cliente. Enviaré la solicitud de asistencia a nuestro equipo de desarrollo. Puede consultar nuestra lista de aplicaciones compatibles en línea en ( https://us.lgappstv.com/main). Pedimos disculpas por cualquier inconveniente que esto haya causado. ↑ Venette
Not what I expected disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No remote no stand supports no box a total disaster nothing like the description said
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would like to help you by escalating the missing parts for you, however we need to move to a platform that supports back and forth messaging. Please send us a private message via Facebook or Twitter, using @LGUSSupport, #VOC in your first message, your contact info and we will review your case and do everything in our power to expedite a resolution for you. Thanks. ^Jennifer
Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good quality of picture not the best don’t think I would recommend
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
What a joke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mount I purchased does not allow me to install anything without removing my 86 inch TV off the wall. I called and asked if I purchased a new mount from bestbuy if they would install it and I was told not without another $200 charge. This will be my last time going with total tech or a bestbuy install.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Hurry up and resolve LG
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped turning on @ the beginning of March...sent LG a report on March 6th and they have yet to resolve...almost 1 month w/o enjoying my purchase!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Lg not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv work good for 11 months after that it half ofvthe tv whent dark
No, I would not recommend this to a friendGeek Squad F
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took over month to get working. Last person reserved from 9-1. no contact. I called and was told was coming. Finally showed up at 2:15.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not My Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not web based to run video’s stops and buffers too much
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
My TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very displeased with transition overall someone needs to call me
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Picture quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved everything about this TV. I upgraded from a 55in...sooo the size, the picture quality, the sound, OMGQ, the sound is just amazing
I would recommend this to a friend - Pros mentioned:Picture quality
EXCELLENT LG SMART TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRODUCT, HIGH QUALITY GRAPHIC, STLL RUNNING. 5+++++
I would recommend this to a friend - Cons mentioned:Backlight
Great TV but there is glare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great and the apps load very fast! The only reason I'd give it 4 stars instead of 5 is the glare the screen has from lights. If you have can lights in your room you're going to notice "star-burst" glare on the screen. I had a 65" LG in the room before this one and I did not have the same problem. There must be something different about the film on the screen that causes this effect. I'd still recommend it but you will notice glare if your room has lights in the ceiling
I would recommend this to a friend - Pros mentioned:Picture quality
Incredible value for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Sharp 70 inch TV that went on the fritz after 9 years. This TV was a great replacement and the picture quality is excellent. Best Buy honored a hassle price reduction of $100 that occured after I bought it but had not yet received it. Highly recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Purchase!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hubby and I purchase the LG 86in smart television. We love the LG brand and its quality. This purchase was well worth it. If you’re looking for a great brand, size and picture quality look no farther you want go wrong with this smart tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Best Buy and Best Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases from Best Buy so far. The quality of this TV is amazing and the price is even better.
I would recommend this to a friend - Pros mentioned:Price
awesome tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television! And great price! only thing was i could never download my spectrum app.
I would recommend this to a friend My personal theater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is amazing. The clarity and features sets this tv apart from others.
I would recommend this to a friend- Pros mentioned:Picture quality
Outstanding TV perfect for family viewing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very good on the wall and perfect size to watch or play games on it
I would recommend this to a friend